[asterisk-users] Hangup conundrum with RxFAX

2008-04-16 Thread Gordon Henderson

Heres something that's making me scratch my head... I'm using RxFAX on 
ISDN lines and in-general it's going well.

However, there seems to be a case when the fax doesn't get delivered, but 
looking through the CDRs it seems that the call happened, RxFAX was 
executed .. time passed (1-2+ minutes) then hangup.

I'm wondering if some FAX machines just hangup after the call rather than 
complete some sort of ending negotiation, or if the RxFAX part misses the 
end and just sees the hangup..

Now, in a "normal" fax machine, it's going to print the fax regardless, 
even if the last page is only half full because of a genuine line drop or 
hangup, but it seems that:

[Description]
   RxFAX(filename[|caller][|debug]): Receives a FAX from the channel into the
...
   Returns -1 when the user hangs up.
   Returns 0 otherwise.

So if it's returning -1, then the call/channel is hungup, and any dialplan 
instructions after it won't get executed, even though there might be some 
(or all) pages of the fax sitting in the receive file...

Does this make sense to anyone, or am I barking up the wrong tree!

My thoughts now are to actually do a hangup at the end of the RxFAX and 
rely on a 'h' extension to pick it up and carry on with the 2nd half 
(which is PDFing and emailling the fax), but I'm concerned I'm going to 
lose the channel variables as it suggests on the wiki, so I'll lose the 
REMOTESTATIONID string and caller ID...

Anyone with any experience of this, or suggestions otherwise?

Thanks,

Gordon


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Re: [asterisk-users] Hangup conundrum with RxFAX

2008-04-16 Thread lordfuknowsyou
Gordon Henderson wrote:
> Heres something that's making me scratch my head... I'm using RxFAX on 
> ISDN lines and in-general it's going well.
>
> However, there seems to be a case when the fax doesn't get delivered, but 
> looking through the CDRs it seems that the call happened, RxFAX was 
> executed .. time passed (1-2+ minutes) then hangup.
>
> I'm wondering if some FAX machines just hangup after the call rather than 
> complete some sort of ending negotiation, or if the RxFAX part misses the 
> end and just sees the hangup..
>
> Now, in a "normal" fax machine, it's going to print the fax regardless, 
> even if the last page is only half full because of a genuine line drop or 
> hangup, but it seems that:
>
> [Description]
>RxFAX(filename[|caller][|debug]): Receives a FAX from the channel into the
> ...
>Returns -1 when the user hangs up.
>Returns 0 otherwise.
>
> So if it's returning -1, then the call/channel is hungup, and any dialplan 
> instructions after it won't get executed, even though there might be some 
> (or all) pages of the fax sitting in the receive file...
>
> Does this make sense to anyone, or am I barking up the wrong tree!
>
> My thoughts now are to actually do a hangup at the end of the RxFAX and 
> rely on a 'h' extension to pick it up and carry on with the 2nd half 
> (which is PDFing and emailling the fax), but I'm concerned I'm going to 
> lose the channel variables as it suggests on the wiki, so I'll lose the 
> REMOTESTATIONID string and caller ID...
>
> Anyone with any experience of this, or suggestions otherwise?
>
> Thanks,
>
> Gordon
>
>
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> asterisk-users mailing list
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>   
Hi.

 Thats what I do and have not had a problem, we only do maybe 10-20 
faxes a week though.
I set my channel variables in a macro and then goto a context receivefax 
where I enter on s,1,Rx.Fax , on hangup I do the actual mailing and 
sending of the fax. Before the sending though I make sure the fax 
actually exists.

hth
Jeremy

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Re: [asterisk-users] Hangup conundrum with RxFAX

2008-04-17 Thread Gordon Henderson
On Wed, 16 Apr 2008, lordfuknowsyou wrote:

>> My thoughts now are to actually do a hangup at the end of the RxFAX and
>> rely on a 'h' extension to pick it up and carry on with the 2nd half
>> (which is PDFing and emailling the fax), but I'm concerned I'm going to
>> lose the channel variables as it suggests on the wiki, so I'll lose the
>> REMOTESTATIONID string and caller ID...

> Hi.
>
> Thats what I do and have not had a problem, we only do maybe 10-20
> faxes a week though.
> I set my channel variables in a macro and then goto a context receivefax
> where I enter on s,1,Rx.Fax , on hangup I do the actual mailing and
> sending of the fax. Before the sending though I make sure the fax
> actually exists.

Thanks for this. I'll give it a go!

Cheers,

Gordon

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