Re: [asterisk-users] Problems with DTMF on IVRs
last time i had this issue with teliax, they recommended to upgrade to 1.4 On Fri, Aug 29, 2008 at 3:44 AM, Chris Mason [EMAIL PROTECTED] wrote: I tried DTMFmode=auto and it did not help. Any further ideas? -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Problems with DTMF on IVRs
I tried DTMFmode=auto and it did not help. Any further ideas? -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[asterisk-users] Problems with DTMF on IVRs
I have a client with 30 extensions, all Polycom 501 phones, an Asterisk 1.2.30.2 installation, and trunking over SIP to TelIAX. Everything works fine except where they need to use DTMF to navigate IVRs such as Dell.com. The tones are not recognized at all. My sip.conf lists for each extension: dtmfmode=rfc2833 and in the [general] section: relaxdtmf=yes I have a very similar system at my office nad DTMF works. Any ideas why this does not work? Chris Mason Comet Systems -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] Problems with DTMF on IVRs
Have you set dtmf mode rfc2833 or avt in your phone? On Thu, Aug 28, 2008 at 4:29 PM, Chris Mason (Lists) [EMAIL PROTECTED]wrote: I have a client with 30 extensions, all Polycom 501 phones, an Asterisk 1.2.30.2 installation, and trunking over SIP to TelIAX. Everything works fine except where they need to use DTMF to navigate IVRs such as Dell.com. The tones are not recognized at all. My sip.conf lists for each extension: dtmfmode=rfc2833 and in the [general] section: relaxdtmf=yes I have a very similar system at my office nad DTMF works. Any ideas why this does not work? Chris Mason Comet Systems -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users