Check the disk space used on the recording partition. If it is at 90%,
Mediasense will prune regardless of your retention setting.
On Oct 30, 2017, at 4:52 PM, Claiton Campos
<claitoncam...@gmail.com<mailto:claitoncam...@gmail.com>> wrote:
Hi Chris,
The setting is for 365 days, as shown in the image below.
Best Regards,
2017-10-30 14:35 GMT-02:00 Chris Ward (chrward)
<chrw...@cisco.com<mailto:chrw...@cisco.com>>:
Hi Claiton,
MediaSense comes with default pruning settings that deletes older recordings
based on age or available disk space. Are your settings set to 30 days? If so,
those recordings have been deleted. Cisco doesn’t have any way to recover
deleted recordings.
Chris Ward
ENGINEER.TECHNICAL MARKETING
chrw...@cisco.com<mailto:chrw...@cisco.com>
Tel: +1 408 894 3751<tel:(408)%20894-3751>
Cisco Systems, Inc.
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From: cisco-voip
[mailto:cisco-voip-boun...@puck.nether.net<mailto:cisco-voip-boun...@puck.nether.net>]
On Behalf Of Claiton Campos
Sent: Friday, October 27, 2017 1:52 PM
To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: [cisco-voip] Cisco MediaSense get old recording calls
Hello everyone,
I have a call recording environment being performed by MediaSense, but I can not
search for calls that have been recorded for more than 30 days. All calls are
recorded in
local disk of MediaSense. Does anyone know how to rescue these files?
Best Regards,
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