[Cooker] [Bug 3149] [evolution] Evolution will not fetch mail

2003-03-15 Thread bwaldow
http://qa.mandrakesoft.com/show_bug.cgi?id=3149

[EMAIL PROTECTED] changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED



--- Additional Comments From [EMAIL PROTECTED]  2003-03-15 15:10 ---
I configured Mozilla mail for the account and it worked.

Next, I checked the settings in Evolution and tried receiving mail and
it worked.

The most likely cause would be my error.  I made 6 revisions to my
password and other settings the first time, so I'm sure I tried the
settings that worked today, but an error on my part is still the most
likely explanation.

Otherwise, Compuserve has had some odd interaction over the past few
days, but that seems unlikely.

The problem isn't happening any more.

Cheers,
Bret


On Fri, 2003-03-14 at 14:06, fcrozat wrote:




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--- Reminder: ---
assigned_to: [EMAIL PROTECTED]
status: UNCONFIRMED
creation_date: 
description: 
An existing Redhat 8.0 system, Evolution is working fine.  /dev/hda5 is /,
/dev/hda7 is /home, both ext3.
Install Mandrake 9.1 rc2.  Mount partitions as above, format /, leave /home
intact, including existing Evolution folders.  Create same users, verify user
UID and GID are the same.
Evolution runs, shows all existing mail messages, folders, accounts, etc.
Try to get new mail.  Evolution shows send/receive subdialog, no mail is fetched.
Dialog is presented:
Unable to connect to POP server pop.compuserve.com.
Error sending password: -ERR Failed to open mailbox bwaldow.
Please enter the POP password for [EMAIL PROTECTED]

Enter the pop account password, repeat.  Send/receive dialog displays for as
long as the user will wait.  Canceling it provokes the dialog quoted above
again.  Reboot, power off shutdown and restart, etc. all do not change the behavior.

Switch to backup hard disk with prior existing Redhat installation.  Evolution
fetches mail without difficulty.  Compuserve cannot be the problem, password is
good.

I will hold onto the Mandrake installation for a few days in case anyone has
questions I could answer from it.  I'm novice/intermediate - be verbose asking
what you want to know.  (But I am professional QA).

Cheers.



[Cooker] [Bug 3149] [evolution] Evolution will not fetch mail

2003-03-14 Thread bwaldow
http://qa.mandrakesoft.com/show_bug.cgi?id=3149





--- Additional Comments From [EMAIL PROTECTED]  2003-03-14 14:50 ---
Hello,


Redhat uses an earlier version, and Evolution upgrades its mail base
when the user upgrades the version (if needed, somewhere around v1.2 of
Evolution from my reading).


You ask that I try creating a different user and run evolution using
this user

Do you mean:
1) Create a different user in Redhat, then upgrade that install to
   Mandrake and see if the new user has difficulty receiving mail?
2) Create a different user in the already upgraded Mandrake, and see if
   the user has difficulty receiving mail?
3) Something else.

A different user I create won't be receiving any mail from anyone.  What
do you want me to do when I run Evolution as this user?

I can set Evolution to receive my regular mail while logged in as this
newly created user, but Evolution's settings are independent of the
underlying user's identity.  I'm not using any of the Linux mail tools
(fetchmail, sendmail, etc.), I'm having Evolution go directly in with
it's own tools to get and send my mail.

What do you want me to try?

Cheers,
Bret

On Fri, 2003-03-14 at 04:51, fcrozat wrote:




--- You are receiving this mail because: ---
You are on the CC list for the bug, or are watching someone who is.



--- Reminder: ---
assigned_to: [EMAIL PROTECTED]
status: UNCONFIRMED
creation_date: 
description: 
An existing Redhat 8.0 system, Evolution is working fine.  /dev/hda5 is /,
/dev/hda7 is /home, both ext3.
Install Mandrake 9.1 rc2.  Mount partitions as above, format /, leave /home
intact, including existing Evolution folders.  Create same users, verify user
UID and GID are the same.
Evolution runs, shows all existing mail messages, folders, accounts, etc.
Try to get new mail.  Evolution shows send/receive subdialog, no mail is fetched.
Dialog is presented:
Unable to connect to POP server pop.compuserve.com.
Error sending password: -ERR Failed to open mailbox bwaldow.
Please enter the POP password for [EMAIL PROTECTED]

Enter the pop account password, repeat.  Send/receive dialog displays for as
long as the user will wait.  Canceling it provokes the dialog quoted above
again.  Reboot, power off shutdown and restart, etc. all do not change the behavior.

Switch to backup hard disk with prior existing Redhat installation.  Evolution
fetches mail without difficulty.  Compuserve cannot be the problem, password is
good.

I will hold onto the Mandrake installation for a few days in case anyone has
questions I could answer from it.  I'm novice/intermediate - be verbose asking
what you want to know.  (But I am professional QA).

Cheers.



[Cooker] [Bug 3149] [evolution] Evolution will not fetch mail

2003-03-14 Thread bwaldow
http://qa.mandrakesoft.com/show_bug.cgi?id=3149





--- Additional Comments From [EMAIL PROTECTED]  2003-03-14 14:50 ---
Hi,

I have been receiving mail via SuSE, then Redhat, for several years with
this approach - on cable modem, and on dial-up.  If something's not
working, it's not working in Mandrake only.

I don't know anything about reverse DNS (well, I do know DNS is Domain
Name Service).  If there's something for me to try, or to find out,
could you tell me what to do?

Cheers,
Bret

On Fri, 2003-03-14 at 07:50, james wrote:




--- You are receiving this mail because: ---
You are on the CC list for the bug, or are watching someone who is.



--- Reminder: ---
assigned_to: [EMAIL PROTECTED]
status: UNCONFIRMED
creation_date: 
description: 
An existing Redhat 8.0 system, Evolution is working fine.  /dev/hda5 is /,
/dev/hda7 is /home, both ext3.
Install Mandrake 9.1 rc2.  Mount partitions as above, format /, leave /home
intact, including existing Evolution folders.  Create same users, verify user
UID and GID are the same.
Evolution runs, shows all existing mail messages, folders, accounts, etc.
Try to get new mail.  Evolution shows send/receive subdialog, no mail is fetched.
Dialog is presented:
Unable to connect to POP server pop.compuserve.com.
Error sending password: -ERR Failed to open mailbox bwaldow.
Please enter the POP password for [EMAIL PROTECTED]

Enter the pop account password, repeat.  Send/receive dialog displays for as
long as the user will wait.  Canceling it provokes the dialog quoted above
again.  Reboot, power off shutdown and restart, etc. all do not change the behavior.

Switch to backup hard disk with prior existing Redhat installation.  Evolution
fetches mail without difficulty.  Compuserve cannot be the problem, password is
good.

I will hold onto the Mandrake installation for a few days in case anyone has
questions I could answer from it.  I'm novice/intermediate - be verbose asking
what you want to know.  (But I am professional QA).

Cheers.



[Cooker] [Bug 3149] [evolution] Evolution will not fetch mail

2003-03-14 Thread bwaldow
http://qa.mandrakesoft.com/show_bug.cgi?id=3149

[EMAIL PROTECTED] changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED



--- Additional Comments From [EMAIL PROTECTED]  2003-03-14 15:50 ---
I don't have any mail transport enabled on my systems except Evolution
dealing directly with pop and smtp servers.  I can also access my Yahoo
account via a browser.

I also don't know how to configure another mail transport agent, and I'd
end up with inconsistent mail storage if I do (mail in two places, and
I'm looking for work, so I can't afford that), so I'll need help if you
want me to try something like that.

When I create another user in Mandrake I'll try to use this account to
access my regular Compuserve account via Evolution.  In order not to
screw up my messages, I'll have Evolution set to leave the messages on
the server (not erase them) so I can later get them where they're
supposed to be.

Cheers,
Bret

On Fri, 2003-03-14 at 09:00, fcrozat wrote:




--- You are receiving this mail because: ---
You are on the CC list for the bug, or are watching someone who is.



--- Reminder: ---
assigned_to: [EMAIL PROTECTED]
status: UNCONFIRMED
creation_date: 
description: 
An existing Redhat 8.0 system, Evolution is working fine.  /dev/hda5 is /,
/dev/hda7 is /home, both ext3.
Install Mandrake 9.1 rc2.  Mount partitions as above, format /, leave /home
intact, including existing Evolution folders.  Create same users, verify user
UID and GID are the same.
Evolution runs, shows all existing mail messages, folders, accounts, etc.
Try to get new mail.  Evolution shows send/receive subdialog, no mail is fetched.
Dialog is presented:
Unable to connect to POP server pop.compuserve.com.
Error sending password: -ERR Failed to open mailbox bwaldow.
Please enter the POP password for [EMAIL PROTECTED]

Enter the pop account password, repeat.  Send/receive dialog displays for as
long as the user will wait.  Canceling it provokes the dialog quoted above
again.  Reboot, power off shutdown and restart, etc. all do not change the behavior.

Switch to backup hard disk with prior existing Redhat installation.  Evolution
fetches mail without difficulty.  Compuserve cannot be the problem, password is
good.

I will hold onto the Mandrake installation for a few days in case anyone has
questions I could answer from it.  I'm novice/intermediate - be verbose asking
what you want to know.  (But I am professional QA).

Cheers.



[Cooker] [Bug 3149] [evolution] New: Evolution will not fetch mail

2003-03-10 Thread bwaldow
http://qa.mandrakesoft.com/show_bug.cgi?id=3149

   Product: evolution
 Component: evolution
   Summary: Evolution will not fetch mail
   Version: 1.2.2-2mdk
  Platform: PC
OS/Version: All
Status: UNCONFIRMED
  Severity: normal
  Priority: P2
AssignedTo: [EMAIL PROTECTED]
ReportedBy: [EMAIL PROTECTED]


An existing Redhat 8.0 system, Evolution is working fine.  /dev/hda5 is /,
/dev/hda7 is /home, both ext3.
Install Mandrake 9.1 rc2.  Mount partitions as above, format /, leave /home
intact, including existing Evolution folders.  Create same users, verify user
UID and GID are the same.
Evolution runs, shows all existing mail messages, folders, accounts, etc.
Try to get new mail.  Evolution shows send/receive subdialog, no mail is fetched.
Dialog is presented:
Unable to connect to POP server pop.compuserve.com.
Error sending password: -ERR Failed to open mailbox bwaldow.
Please enter the POP password for [EMAIL PROTECTED]

Enter the pop account password, repeat.  Send/receive dialog displays for as
long as the user will wait.  Canceling it provokes the dialog quoted above
again.  Reboot, power off shutdown and restart, etc. all do not change the behavior.

Switch to backup hard disk with prior existing Redhat installation.  Evolution
fetches mail without difficulty.  Compuserve cannot be the problem, password is
good.

I will hold onto the Mandrake installation for a few days in case anyone has
questions I could answer from it.  I'm novice/intermediate - be verbose asking
what you want to know.  (But I am professional QA).

Cheers.



--- You are receiving this mail because: ---
You are on the CC list for the bug, or are watching someone who is.