[Cooker] bugzilla e-mail commands don't work? [was: Bug 4564...]

2003-08-14 Thread John Keller
Pixel wrote:
> "[hamster]" <[EMAIL PROTECTED]> writes:
>
> > Need to change the wording of the message to "Please press Next to
continue"
>
> fixed in CVS
>
> @resolution=fixed


I'm not sure, but it appears that this kind of message doesn't make it to
Bugzilla. I've occasionally noticed that e-mail commands aren't reflected in
the Bugzilla status, leading to "dangling" open reports.

In this case, I manually updated the report through the Web interface (too
hot, can't sleep, lurking the list). But I wanted to post a heads-up in case
there is something broken with Mdk's Bugzilla configuration.

- John




Re: [Cooker] bugzilla e-mail commands don't work? [was: Bug 4564...]

2003-08-14 Thread Pixel
"John Keller" <[EMAIL PROTECTED]> writes:

> Pixel wrote:
> > "[hamster]" <[EMAIL PROTECTED]> writes:
> >
> > > Need to change the wording of the message to "Please press Next to
> continue"
> >
> > fixed in CVS
> >
> > @resolution=fixed
> 
> 
> I'm not sure, but it appears that this kind of message doesn't make it to
> Bugzilla. I've occasionally noticed that e-mail commands aren't reflected in
> the Bugzilla status, leading to "dangling" open reports.
> 
> In this case, I manually updated the report through the Web interface (too
> hot, can't sleep, lurking the list). But I wanted to post a heads-up in case
> there is something broken with Mdk's Bugzilla configuration.

warly will fix it, hopefully :)



Re: [Cooker] bugzilla e-mail commands don't work? [was: Bug 4564...]

2003-08-14 Thread John Keller
John Keller wrote:
> I'm not sure, but it appears that this kind of message doesn't make it to
> Bugzilla. I've occasionally noticed that e-mail commands aren't reflected
in
> the Bugzilla status, leading to "dangling" open reports.

(replying to self...)

I can confirm that the same thing also occurred for (at least) bugs 4678,
4623, and 4566. I updated the corresponding reports in Bugzilla, though
maybe I jumped the gun.

On the other had, the e-mails that never made it to Bugzilla were written
many hours, if not a few days, ago. They certainly *did* make it to the
cooker mailing list, so it seems more likely to be a Bugzilla problem.

It appears that e-mail containing Bugzilla commands stopped working some
time after Thursday, 7 Aug at 5:41 PM CEST. That was when Pixel's update to
bug 4549 successfully made it in.

As I say, I may be jumping the gun. But this seems to be a recurring problem
(I remember it during 9.1 beta/RC testing). I wanted to bring it up to try
and avoid too many missed updates for reports that could have been closed
long ago (or for people waiting in vain for a maintainer response).

I hope this isn't all just a bunch of hot air (weather pun intended)...

- John




Re: [Cooker] bugzilla e-mail commands don't work? [was: Bug 4564...]

2003-08-14 Thread John Keller
Pixel wrote:
> warly will fix it, hopefully :)

Cool.

In this case, sorry for my soon-to-arrive other message. I was fervently
typing it when your reply came in.

3:00 AM + 28 degrees = unclear thinking...

- John