Bug#909658: debian-installer: blank screen on install (HP Elitebook 830 G5)
control: merge 899240 -1 control: severity -1 serious Hi, I've updated to newest BIOS 1.04 (Oct 11th version) and then change UEFI setting with enable legacy boot (CSM) and d-i works. (I guess old HP Elitebook 830 G5 BIOS doesn't work well). I'll rise its severity since it seems to be common issue on new hardware, and unfortunately some hardware doesn't support CSM. -- Regards, Hideki Yamane henrich @ debian.org/iijmio-mail.jp
Processed (with 1 error): Re: Bug#909658: debian-installer: blank screen on install (HP Elitebook 830 G5)
Processing control commands: > merge 899240 -1 Bug #899240 [debian-installer] debian-installer: blank screen on boot (6th Gen. ThinkPad X1) Unable to merge bugs because: severity of #909658 is 'important' not 'normal' Failed to merge 899240: Did not alter merged bugs. > severity -1 serious Bug #909658 [debian-installer] debian-installer: blank screen on install (HP Elitebook 830 G5) Severity set to 'serious' from 'important' -- 899240: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=899240 909658: https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=909658 Debian Bug Tracking System Contact ow...@bugs.debian.org with problems
Bug#909658: debian-installer: blank screen on install (HP Elitebook 830 G5)
On Wed, 26 Sep 2018 23:20:29 +0900 Hideki Yamane wrote: > > Success > > - Ubuntu18.04.1 (Linux 4.15.0-29-generic) > > > > Fail > > - Debian9.4 > > - both Debian Installer Buster Alpha 3 release and daily image Boot resolution is different between Ubuntu and d-i. Ubuntu 18.04.1 https://photos.app.goo.gl/yWTJV6RQ7dXZDFQA8 Debian Installer Buster Alpha 3 https://photos.app.goo.gl/t7ASV2qZ4rZ4kPvk7 -- Regards, Hideki Yamane henrich @ debian.org/iijmio-mail.jp
Bug#909658: debian-installer: blank screen on install (HP Elitebook 830 G5)
Hi, Additional info, - CentOS7 and Fedora29 work - Debian9.5 (Debian Live) also works (able to login to GNOME desktop) but install goes to blank screen On Wed, 26 Sep 2018 21:16:24 +0900 Hideki Yamane wrote: > Package: debian-installer > Severity: important > > Hi, > > I've tried to install Debian on my new laptop HP EliteBook 830 G5 > but failed since it shows only blank screen after selecting installation > mode (both graphical and text). Screen doesn't work but system still > seems to alive because when I've selected "Install with speech synthesis" > it speaks. > > UEFI secure boot was disabled, and it looks similar to Bug#899240 > but it doesn't work even if legacy boot is enabled. > > > However, Ubuntu 18.04.1 boots successfully, so I can get hardware info and > attach it to this report. > > Any ideas? > > - > Success > - Ubuntu18.04.1 (Linux 4.15.0-29-generic) > > Fail > - Debian9.4 > - both Debian Installer Buster Alpha 3 release and daily image > > Machine > - name: HP EliteBook 830 G5/CT Notebook PC > - cpu: Core i5-7200U (skylake) > - graphic: Intel HD graphics 620 -- Regards, Hideki Yamane henrich @ debian.org/iijmio-mail.jp
Bug#909658: debian-installer: blank screen on install (HP Elitebook 830 G5)
Package: debian-installer Severity: important Hi, I've tried to install Debian on my new laptop HP EliteBook 830 G5 but failed since it shows only blank screen after selecting installation mode (both graphical and text). Screen doesn't work but system still seems to alive because when I've selected "Install with speech synthesis" it speaks. UEFI secure boot was disabled, and it looks similar to Bug#899240 but it doesn't work even if legacy boot is enabled. However, Ubuntu 18.04.1 boots successfully, so I can get hardware info and attach it to this report. Any ideas? - Success - Ubuntu18.04.1 (Linux 4.15.0-29-generic) Fail - Debian9.4 - both Debian Installer Buster Alpha 3 release and daily image Machine - name: HP EliteBook 830 G5/CT Notebook PC - cpu: Core i5-7200U (skylake) - graphic: Intel HD graphics 620 00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 02) Subsystem: Hewlett-Packard Company Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- 00:02.0 VGA compatible controller: Intel Corporation HD Graphics 620 (rev 02) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company HD Graphics 620 Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: i915 Kernel modules: i915 00:04.0 Signal processing controller: Intel Corporation Skylake Processor Thermal Subsystem (rev 02) Subsystem: Hewlett-Packard Company Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: proc_thermal Kernel modules: processor_thermal_device 00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21) (prog-if 30 [XHCI]) Subsystem: Hewlett-Packard Company Sunrise Point-LP USB 3.0 xHCI Controller Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- SERR- Kernel driver in use: xhci_hcd 00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21) Subsystem: Hewlett-Packard Company Sunrise Point-LP Thermal subsystem Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: intel_pch_thermal Kernel modules: intel_pch_thermal 00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21) Subsystem: Hewlett-Packard Company Sunrise Point-LP Serial IO I2C Controller Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: intel-lpss Kernel modules: intel_lpss_pci 00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21) Subsystem: Hewlett-Packard Company Sunrise Point-LP Serial IO I2C Controller Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: intel-lpss Kernel modules: intel_lpss_pci 00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21) Subsystem: Hewlett-Packard Company Sunrise Point-LP CSME HECI Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: mei_me Kernel modules: mei_me 00:1c.0 PCI bridge: Intel Corporation Device 9d13 (rev f1) (prog-if 00 [Normal decode]) Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- TAbort- Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities: Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.4 PCI bridge: Intel Corporation Sunrise
