[Desktop-packages] [Bug 1629698] [NEW] [System Product Name, Realtek ALC882, Green Line Out, Rear] No sound at all

2016-10-02 Thread Devid
Public bug reported:


Totalmetne absent audio. With the previous version before the current ubuntu 
16:04 everything worked regularly.
Using the command "sudo lspci" the results are the following about:

- 00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition 
Audio Controller (rev 01)
- 04:00.1 Audio device: NVIDIA Corporation GF119 HDMI Audio Controller (rev a1)

can you help me?

Thank's

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
Uname: Linux 4.4.0-38-generic i686
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: i386
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC1:  alfiere1632 F pulseaudio
 /dev/snd/controlC0:  alfiere1632 F pulseaudio
CurrentDesktop: Unity
Date: Sun Oct  2 21:27:10 2016
InstallationDate: Installed on 2016-09-11 (20 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta i386 (20150805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Audio interno - HDA Intel
Symptom_DevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC1:  alfiere1632 F pulseaudio
 /dev/snd/controlC0:  alfiere1632 F pulseaudio
Symptom_Jack: Green Line Out, Rear
Symptom_Type: No sound at all
Title: [System Product Name, Realtek ALC882, Green Line Out, Rear] No sound at 
all
UpgradeStatus: Upgraded to xenial on 2016-09-13 (18 days ago)
dmi.bios.date: 01/09/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1702
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5LD2
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1702:bd01/09/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5LD2:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386 xenial

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Title:
  [System Product Name, Realtek ALC882, Green Line Out, Rear] No sound
  at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  
  Totalmetne absent audio. With the previous version before the current ubuntu 
16:04 everything worked regularly.
  Using the command "sudo lspci" the results are the following about:

  - 00:1b.0 Audio device: Intel Corporation NM10/ICH7 Family High Definition 
Audio Controller (rev 01)
  - 04:00.1 Audio device: NVIDIA Corporation GF119 HDMI Audio Controller (rev 
a1)

  can you help me?

  Thank's

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
  Uname: Linux 4.4.0-38-generic i686
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: i386
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  alfiere1632 F pulseaudio
   /dev/snd/controlC0:  alfiere1632 F pulseaudio
  CurrentDesktop: Unity
  Date: Sun Oct  2 21:27:10 2016
  InstallationDate: Installed on 2016-09-11 (20 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta i386 (20150805)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
  Symptom_Card: Audio interno - HDA Intel
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  alfiere1632 F pulseaudio
   /dev/snd/controlC0:  alfiere1632 F pulseaudio
  Symptom_Jack: Green Line Out, Rear
  Symptom_Type: No sound at all
  Title: [System Product Name, Realtek ALC882, Green Line Out, Rear] No sound 
at all
  UpgradeStatus: Upgraded to xenial on 2016-09-13 (18 days ago)
  dmi.bios.date: 01/09/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1702
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5LD2
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr1702:bd01/09/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5LD2:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  

[Desktop-packages] [Bug 1364647] Re: Can't hear clock alarm when headphones are plugged in but not in your ears

2016-08-22 Thread Devid Antonio Filoni
@Pat: done ;)
Thank you for comment #17, you saved me a lot of time!

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Title:
  Can't hear clock alarm when headphones are plugged in but not in your
  ears

Status in Band-aids for Ubuntu Phone:
  In Progress
Status in Canonical System Image:
  Confirmed
Status in Ubuntu Clock App:
  Invalid
Status in Ubuntu UX:
  Triaged
Status in indicator-datetime package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  When a bluetooth or wired headset the phone embedded speakerphone
  should ring anyway as you probably won't wear an headset while
  sleeping, while you prefer keeping your headset connected all the
  times.

  -- SOLUTION --
  Alarms should *always* be played to the speaker phones, as well as in the 
wired/wireless headset.

  (The equivalent for the ringtone is bug 1583981.)

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[Desktop-packages] [Bug 1364647] Re: Can't hear clock alarm when headphones are plugged in but not in your ears

2016-08-21 Thread Devid Antonio Filoni
** Branch linked: lp:~d.filoni/indicator-datetime/lp1364647

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Title:
  Can't hear clock alarm when headphones are plugged in but not in your
  ears

Status in Band-aids for Ubuntu Phone:
  In Progress
Status in Canonical System Image:
  Confirmed
Status in Ubuntu Clock App:
  Invalid
Status in Ubuntu UX:
  Triaged
Status in indicator-datetime package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  When a bluetooth or wired headset the phone embedded speakerphone
  should ring anyway as you probably won't wear an headset while
  sleeping, while you prefer keeping your headset connected all the
  times.

  -- SOLUTION --
  Alarms should *always* be played to the speaker phones, as well as in the 
wired/wireless headset.

  (The equivalent for the ringtone is bug 1583981.)

To manage notifications about this bug go to:
https://bugs.launchpad.net/band-aids-uphone/+bug/1364647/+subscriptions

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[Desktop-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

2016-08-18 Thread Devid Antonio Filoni
@John, @Anupam: could you try to follow steps described by Alfonso in
comment #82? I would also try to enable pulseaudio logging.


How to enable pulseaudio logging (looks like wiki instructions don't work for 
Ubuntu Touch, IIRC these are the right steps):
- set device to writable mode
As root:
- create backup file: cp /usr/share/upstart/sessions/pulseaudio.conf 
/usr/share/upstart/sessions/pulseaudio.conf.bkp
- edit in file /usr/share/upstart/sessions/pulseaudio.conf
  line:
  exec pulseaudio --start
  to:
  exec pulseaudio - --start --log-target=newfile:/tmp/pulseverbose.log 
--log-time=1
- restart device

Please do not restart your phone after you reproduce the issue or log
files will be lost (copy them in another directory first so you can
upload them later)

(from wiki) The log files are in the /tmp directory. You might see more
than one file (pulseverbose.log, pulseverbose.log.1, pulseverbose.log.2,
etc). In case you don't know which file is the right one, please attach
all files to the launchpad bug.

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

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[Desktop-packages] [Bug 1364647] Re: Can't hear clock alarm when headphones are plugged in but not in your ears

2016-08-17 Thread Devid Antonio Filoni
** Changed in: band-aids-uphone
   Status: New => In Progress

** Changed in: band-aids-uphone
 Assignee: (unassigned) => Devid Antonio Filoni (d.filoni)

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You received this bug notification because you are a member of Desktop
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Title:
  Can't hear clock alarm when headphones are plugged in but not in your
  ears

Status in Band-aids for Ubuntu Phone:
  In Progress
Status in Canonical System Image:
  Confirmed
Status in Ubuntu Clock App:
  Invalid
Status in Ubuntu UX:
  Triaged
Status in indicator-datetime package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  When a bluetooth or wired headset the phone embedded speakerphone
  should ring anyway as you probably won't wear an headset while
  sleeping, while you prefer keeping your headset connected all the
  times.

  -- SOLUTION --
  Alarms should *always* be played to the speaker phones, as well as in the 
wired/wireless headset.

  (The equivalent for the ringtone is bug 1583981.)

To manage notifications about this bug go to:
https://bugs.launchpad.net/band-aids-uphone/+bug/1364647/+subscriptions

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[Desktop-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

2016-08-15 Thread Devid Antonio Filoni
@Vincas: your issue looks similar to bug #1506953 (fixed in OTA-13) so
looks like media-hub is crashed for you, do you have any crash log in
/var/crash?

@Anupam: thank you for your answers, I don't think this is a role volume issue 
anymore, can you check if you have the same "Failed to get current playback 
position" error as reported by Vincas in your ~/.cache/upstart/unity8.log file?
Another question: after step 4 of my original suggestion, have you tried if 
incoming SMS were working again?

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

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[Desktop-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

2016-08-12 Thread Devid Antonio Filoni
@Anupam: interesting, once the issue reappears could you also try to post the 
output of the command (as user) 'pactl list sink-inputs':
- as soon as you unlock the phone
- as soon as you type few digits in dialer-app (step 4 of my previous comment)
This could tell us if the issue is about roles switch (maybe the muted 
feedbacksound role gets wrongly used, it should be active only when not-playing 
audio)

3 (again) - Do you play any mobile game (or any other app installed from
store which uses audio)? (sorry, I forgot to mention this in my original
question). An app using multimedia role constantly in background could
cause the issue I found in indicator-sound.

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

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[Desktop-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

2016-08-11 Thread Devid Antonio Filoni
Hello, I proposed a merge in indicator-sound (lp:~d.filoni/indicator-
sound/pulse_fix_set_volume_role) that could fix this however I'm not
sure the issue is the same.

@Anupam and anyone else affected:

1 - is there any chance volume buttons get pressed accidentally while phone is 
in your pocket? Alert role volume is changed also when phone is locked.
2 - can you describe volume icon at the top of the screen when you miss a 
notification? Is it mute? Does it show two gray waves?
3 - do you often play music on phone or video content?
4 - could you try (close all apps before this) to adjust volume after typing a 
number in dialer-app? You should hear a sound when typing a digit (dialer 
keypad tones should be enabled in sound settings), maybe you'll hear the sound 
only after you increase the volume. This should adjust alert role (used by sms) 
volume and as result fix the issue (without having to remove 
/home/phablet/.config/pulse/ubuntu-phablet-stream-volumes.tdb file). This test 
could also confirm Jim's theory about a roles issue.

Thank you

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Desktop-packages] [Bug 1318360] Re: Poor microphone quality (mako)

2016-07-30 Thread Devid Antonio Filoni
AFAIK (I'm a user) hybris is a core lib and a lot of effort is required to test 
it before a release to prevent regressions in all areas (take a look at 
libhybris test plan on wiki).
mako is a reference device for developers, IMHO no one expects you to use it 
daily, this issue is minor compared to others which affect supported devices 
and a new release requires too much time.
Patch will be included in OTA-13 because it was pushed together with Android 
6.0 support required by a new device (so a new release was already planned).

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Title:
  Poor microphone quality (mako)

Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  After months of complaints from people talking to me on the phone
  (mako ubuntu touch), I finally got around to use multiROM to dual boot
  Ubuntu Touch and Android. Several people can confirm that there is a
  noticable difference in terms of sound/microphone quality between
  Android and UT in phone calls. With UT, my voice gets distorted to an
  extent that person at the other end have real difficulties to hear
  what I am saying, while with Android call quality is much better with
  no distortion.

  I have had a suspicion for a long time that this might be a software
  and not a hardware issue. After trying Android and Ubuntu on the same
  hardware I believe this suspicion is proved correct. This issue has
  persisted in all the builds I have tried since at least the beginning
  of the year, but probably longer. I am now at r17 of Utopic.

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[Desktop-packages] [Bug 1318360] Re: Poor microphone quality (mako)

2016-07-12 Thread Devid Antonio Filoni
And of course I would like to thank you rinigus for pointing that issue
(and patch) out, you saved my day few weeks ago! ;) Thank you so much!!!

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Title:
  Poor microphone quality (mako)

Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  After months of complaints from people talking to me on the phone
  (mako ubuntu touch), I finally got around to use multiROM to dual boot
  Ubuntu Touch and Android. Several people can confirm that there is a
  noticable difference in terms of sound/microphone quality between
  Android and UT in phone calls. With UT, my voice gets distorted to an
  extent that person at the other end have real difficulties to hear
  what I am saying, while with Android call quality is much better with
  no distortion.

  I have had a suspicion for a long time that this might be a software
  and not a hardware issue. After trying Android and Ubuntu on the same
  hardware I believe this suspicion is proved correct. This issue has
  persisted in all the builds I have tried since at least the beginning
  of the year, but probably longer. I am now at r17 of Utopic.

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1318360] Re: Poor microphone quality (mako)

2016-07-12 Thread Devid Antonio Filoni
Hi, I'm testing the patch ringius linked in comment #31 since Jun 23
without regressions and looks like mic is working fine now on my Nexus 4
(my friends reported a robot-like voice). morphis (thank you man!)
included that patch in the new libhybris version
(0.1.0+git20151016+6d424c9-0ubuntu18) which will be pushed to our
devices with OTA-13.

Bootloader version: makoz30f
Baseband version: m9615a-cefwmazm-2.0.1701.07

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Title:
  Poor microphone quality (mako)

Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  After months of complaints from people talking to me on the phone
  (mako ubuntu touch), I finally got around to use multiROM to dual boot
  Ubuntu Touch and Android. Several people can confirm that there is a
  noticable difference in terms of sound/microphone quality between
  Android and UT in phone calls. With UT, my voice gets distorted to an
  extent that person at the other end have real difficulties to hear
  what I am saying, while with Android call quality is much better with
  no distortion.

  I have had a suspicion for a long time that this might be a software
  and not a hardware issue. After trying Android and Ubuntu on the same
  hardware I believe this suspicion is proved correct. This issue has
  persisted in all the builds I have tried since at least the beginning
  of the year, but probably longer. I am now at r17 of Utopic.

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1011930] Re: gedit crashed with SIGSEGV in cairo_region_is_empty()

2012-07-06 Thread Devid Antonio Filoni
*** This bug is a duplicate of bug 1021043 ***
https://bugs.launchpad.net/bugs/1021043

** This bug has been marked a duplicate of bug 1021043
   Program received signal SIGSEGV, Segmentation fault. 0xb73d5b98 in 
cairo_region_is_empty () from /usr/lib/i386-linux-gnu/libcairo.so.2

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Title:
  gedit crashed with SIGSEGV in cairo_region_is_empty()

Status in “gedit” package in Ubuntu:
  New

Bug description:
  Trying to mark a region with scrollwheel

  ProblemType: Crash
  DistroRelease: Ubuntu 12.10
  Package: gedit 3.4.2-1ubuntu1
  ProcVersionSignature: Ubuntu 3.4.0-5.11-generic 3.4.0
  Uname: Linux 3.4.0-5-generic i686
  ApportVersion: 2.1.1-0ubuntu2
  Architecture: i386
  Date: Mon Jun 11 23:33:53 2012
  ExecutablePath: /usr/bin/gedit
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Alpha i386 (20120606.2)
  ProcCmdline: gedit /home/username/Desktop/Doc.txt
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  SegvAnalysis:
   Segfault happened at: 0xb6fe6b98 cairo_region_is_empty+24: mov
0x4(%edx),%ecx
   PC (0xb6fe6b98) ok
   source 0x4(%edx) (0x0004) not located in a known VMA region (needed 
readable region)!
   destination %ecx ok
  SegvReason: reading NULL VMA
  Signal: 11
  SourcePackage: gedit
  StacktraceTop:
   cairo_region_is_empty () from /usr/lib/i386-linux-gnu/libcairo.so.2
   ?? () from /usr/lib/i386-linux-gnu/gtk-3.0/modules/liboverlay-scrollbar.so
   ?? () from /usr/lib/i386-linux-gnu/gtk-3.0/modules/liboverlay-scrollbar.so
   ?? () from /usr/lib/i386-linux-gnu/gtk-3.0/modules/liboverlay-scrollbar.so
   ?? () from /usr/lib/i386-linux-gnu/libgdk-3.so.0
  Title: gedit crashed with SIGSEGV in cairo_region_is_empty()
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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