Re: [slim] SiriusXM Support Through ickStream

2015-10-03 Thread ciarmer

I am posting my email to SiriusXM and their response. *It makes me
wonder whether we should be contacting someone else at SiriusXM to
express our support for this? *

_My_email_(similar_to_another_I_read_here):_

I AM A LONG TIME SIRIUSXM SUBSCRIBER. I LISTEN IN MY CAR AS WELL AS
ONLINE AT HOME. EFFECTIVE 9/30/15, MY LOGITECH SQUEEZEBOX RADIOS AND
DEVICES ARE NO LONGER ABLE TO STREAM SIRIUSXM. VERY DISAPPOINTING TO ME
AND LOGITECH APPEARS TO BE NOT ABLE TO HELP. A 3RD PARTY PROVIDER TO
SQUEEZEBOX, \"ICKSTREAM\" IS INTERESTED IN DEVELOPING A PLUGIN FOR
SQUEEZEBOXES THAT CAN RETURN THIS FUNCTIONALITY. THE COMPANY, ICKSTREAM,
ALREADY HAS SUCCESS IN DOING THIS AND HAS PLUGINS THAT ENABLE
SQUEEZEBOXES TO WORK WITH OTHER STREAMING SERVICES. THEY ARE A HIGH
QUALITY ORGANIZATION. A REVIEW OF THE LOGITECH FORUMS ON THIS STREAMING
ISSUE WILL CONFIRM THAT THERE IS A GREAT DEMAND FOR SUCH A PLUGIN (AND
LOTS OF DISAPPOINTMENT IF SOMETHING CAN'T BE DONE TO RETURN SIRUISXM TO
OUR SQUEEZEBOX PLAYERS). 

THANK YOU IN ADVANCE FOR YOUR CONSIDERATION. I APPRECIATE IT.

_Response_from_SiriusXM:_

-*Thank you for contacting SiriusXM regarding the Internet Listening
service. 

We apologize for the inconvenience. Please contact your device
manufacturer for additional support.

Your SiriusXM service is not affected by this software update, and you
can continue streaming SiriusXM online at player.siriusxm.com or by
downloading our mobile app.

Your feedback and suggestions are important to us and we will use them
to improve the service that we offer. We have forwarded the information
you provided to the appropriate department.

We are committed to providing you with the best in listener care. If you
have any questions, feel free to reply to this email. You can always
manage your account online 24/7 by clicking 
https://care.siriusxm.com/

Thank you*,-



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Re: [slim] SiriusXM Support Through ickStream

2015-10-01 Thread ciarmer

*I absolutely support this. This would breathe new life into my
collection of Logitech radios, Booms and Duets. I have no problem at all
keeping my computer running (it usually is running anyway). 

I'll send my message over to Sirius XM also using the category mentioned
by others above. Please keep us up to date with anything else that we
can do to support this effort. *



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Re: [slim] Sirius Dead on the Logitech Devices

2015-09-21 Thread ciarmer

I CONTACTED LOGITECH SUPPORT ABOUT FIVE DAYS AGO. IN ADDITION, I SENT AN
EMAIL TO THE CORPORATE CONTACT THAT WAS SUGGESTED IN THIS THREAD. I JUST
RECEIVED THE FOLLOWING RESPONSE TO MY SUPPORT REQUEST. THIS DOESN'T
NECESSARILY SOUND LIKE BAD NEWS.  

Dear D,

My name is Hayley, I understand that you would like assistance with your
Squeezebox Radio.

We apologize for the inconvenience.

The problem regarding to Serius XM is already reported to our higher
technical support and right now they already fixing the issue. We will
communicate on you to your e-mail before the end of September end or if
we have an update from higher support.

Please feel free to reply to this email should you need further
assistance from us ans we will more than happy to address in no time.

For future reference your case reference number is xxx. This will
allow us to quickly find the contact history when you need additional
help. If we do not receive a reply, your support request will eventually
be closed and set to "solved". A survey will be sent to you to gather
your feedback.

To contact us by phone or obtain additional information (FAQ's, Forum,
Manuals, etc.) please visit support.logitech.com

Best regards,
Logitech Customer Care



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Re: [slim] Logitech Squeezebox App for Ipod

2011-07-05 Thread ciarmer

pippin;639204 Wrote: 
 You are missing nothing. iPeng can do it, Logitech's app can not.

Thanks for the quick reply. I appreciate it.


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[slim] Logitech Squeezebox App for Ipod

2011-07-03 Thread ciarmer

I am trying to use this app and I'm having some difficulty. I don't see
where one has the ability to switch between Squeezebox Server and
Mysqueezebox.com. This is something iPeng is certainly capable of
doing. I was just wondering if I'm missing something.


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