Re: [Dovecot] Outlook 2010 IMAP disconnected

2011-02-07 Thread Scott Silva
on 2/4/2011 9:47 PM Luigi Rosa spake the following:
 Jerry said the following on 04/02/11 15:00:
 
 Disconnected for inactivity.
 Protocollo: IMAP
 Server: mail.xxx
 Porta:   143
 Codice errore:  0x800CCCDD
 
 I found this on an MS forum. It pertains to Outlook 2007 but may work on
 the 2010 version.
 
 Yesterday I made some tests with this user.
 
 Previously he had Outlook 2007 with the same settings and no problem at all.
 
 The problem arises mainly (if not only) during the initial mailbox scan.
 
 The user has more than one IMAP account configured.
 
 For now the problem seems to be solved by telling Outlook to download only the
 message headers during the scan and the entire message only if the user opens 
 it.
 
 
 Thank you everyone fot the hints about this issue.
 
 
 
 Ciao,
 luigi
 
Maybe the user needs a longer timeout period?



Re: [Dovecot] Outlook 2010 IMAP disconnected

2011-02-04 Thread Sven Hartge
Luigi Rosa li...@luigirosa.com wrote:

 Disconnected for inactivity.
Protocollo: IMAP
Server: mail.xxx
Porta:   143
Codice errore:  0x800CCCDD

Have a look at http://markmail.org/message/ggdsfvxyhzstjwd6.

Grüße,
S°

-- 
Sig lost. Core dumped.



Re: [Dovecot] Outlook 2010 IMAP disconnected

2011-02-04 Thread Jerry
On Fri, 4 Feb 2011 12:58:58 +0100
Sven Hartge s...@svenhartge.de articulated:

 Luigi Rosa li...@luigirosa.com wrote:
 
  Disconnected for inactivity.
 Protocollo: IMAP
 Server: mail.xxx
 Porta:   143
 Codice errore:  0x800CCCDD
 
 Have a look at http://markmail.org/message/ggdsfvxyhzstjwd6.

that pertains to an old version of Outlook 10 at the very least. There
are several posts on the MS Outlook forums regarding this problem. I
suggested yesterday that the OP investigate them for a possible
solution.

-- 
Jerry ✌
dovecot.u...@seibercom.net

Disclaimer: off-list followups get on-list replies or get ignored.
Please do not ignore the Reply-To header.
__
Remember, Grasshopper, falling down 1000 stairs begins by tripping over
the first one.


Confusion


Re: [Dovecot] Outlook 2010 IMAP disconnected

2011-02-04 Thread Jerry
On Fri, 4 Feb 2011 12:58:58 +0100
Sven Hartge s...@svenhartge.de articulated:

 Luigi Rosa li...@luigirosa.com wrote:
 
  Disconnected for inactivity.
 Protocollo: IMAP
 Server: mail.xxx
 Porta:   143
 Codice errore:  0x800CCCDD
 
 Have a look at http://markmail.org/message/ggdsfvxyhzstjwd6.

I found this on an MS forum. It pertains to Outlook 2007 but may work on
the 2010 version.

quote
1) In MS Outlook 2007, click on 'Tools'
2) Move mouse over 'Send/Receive' to bring up additional menu
3) Move mouse over 'Send/Receive settings' to bring up additional menu.
4) Click on 'Define Send/Receive Groups'
5) Under the Setting for Group All accounts, uncheck box which reads 
Schedule an automatic/send receive every.

I also unchecked the box under Schedule an automatic/send receive every 
under 'When Outlook is Offline'
/quote

There are several posts questioning what the mailserver does when it
actually receives a NOOP command. Perhaps I can elicited from Timo
exactly what Dovecot does in that situation?

-- 
Jerry ✌
dovecot.u...@seibercom.net

Disclaimer: off-list followups get on-list replies or get ignored.
Please do not ignore the Reply-To header.
__



Re: [Dovecot] Outlook 2010 IMAP disconnected

2011-02-04 Thread Timo Sirainen
On Fri, 2011-02-04 at 09:00 -0500, Jerry wrote:

 There are several posts questioning what the mailserver does when it
 actually receives a NOOP command. Perhaps I can elicited from Timo
 exactly what Dovecot does in that situation?

NOOP is a no operation, so it does nothing itself. But as part of all
commands IMAP server checks if there have been any changes to mailbox
and notifies about them (new messages, flag changes, expunges). I know
Outlook used to become confused about those flag change events when they
were sent as a reply to FETCH command, but all server do this checking
for NOOP command, so I've no idea what Outlook's problem with it could
be.




Re: [Dovecot] Outlook 2010 IMAP disconnected

2011-02-04 Thread Luigi Rosa

Jerry said the following on 04/02/11 15:00:


Disconnected for inactivity.
Protocollo: IMAP
Server: mail.xxx
Porta:   143
Codice errore:  0x800CCCDD



I found this on an MS forum. It pertains to Outlook 2007 but may work on
the 2010 version.


Yesterday I made some tests with this user.

Previously he had Outlook 2007 with the same settings and no problem at all.

The problem arises mainly (if not only) during the initial mailbox scan.

The user has more than one IMAP account configured.

For now the problem seems to be solved by telling Outlook to download only the 
message headers during the scan and the entire message only if the user opens it.



Thank you everyone fot the hints about this issue.



Ciao,
luigi

--
/
+--[Luigi Rosa]--
\

To err is human; to really screw things up requires the root password.


[Dovecot] Outlook 2010 IMAP disconnected

2011-02-03 Thread Luigi Rosa
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

A customer moved from a previous version of Outlook to 2010.

When he forces the synchronization of the IMAP folders he gets this error:

Disconnected for inactivity.
Protocollo: IMAP
Server: mail.xxx
Porta:   143
Codice errore:  0x800CCCDD

Dovecot simply logs this:

Feb  3 09:20:34 server dovecot: imap(): Disconnected: Logged out
bytes=2488/534485
Feb  3 09:20:34 server dovecot: imap(): Disconnected: Logged out 
bytes=63/815


Where can I search to solve this issue?



Ciao,
luigi

- -- 
/
+--[Luigi Rosa]--
\

I'd be a vegetarian if bacon grew on trees.

-BEGIN PGP SIGNATURE-
Version: GnuPG v1.4.10 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/

iEYEARECAAYFAk1KZj8ACgkQ3kWu7Tfl6ZQtHwCfTZPpFC5iHvL1+5EuxKAFlqWD
DjcAn3rYU0Uwc13arHirb/5G3NuYcWX/
=LkGi
-END PGP SIGNATURE-


Re: [Dovecot] Outlook 2010 IMAP disconnected

2011-02-03 Thread Timo Sirainen
On 3.2.2011, at 10.24, Luigi Rosa wrote:
 A customer moved from a previous version of Outlook to 2010.
 
 When he forces the synchronization of the IMAP folders he gets this error:
 
 Disconnected for inactivity.
Protocollo: IMAP
Server: mail.xxx
Porta:   143
Codice errore:  0x800CCCDD
 
 Dovecot simply logs this:

No idea.

 Feb  3 09:20:34 server dovecot: imap(): Disconnected: Logged out
 bytes=2488/534485
 Feb  3 09:20:34 server dovecot: imap(): Disconnected: Logged out 
 bytes=63/815

This means that Outlook actually issued a LOGOUT command. Nothing Dovecot can 
do about a client wanting to log out.



Re: [Dovecot] Outlook 2010 IMAP disconnected

2011-02-03 Thread Luigi Rosa
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Timo Sirainen said the following on 03/02/11 09:27:

 This means that Outlook actually issued a LOGOUT command. Nothing Dovecot can 
 do about a client wanting to log out.

Thank you anyway.

I lowered the frequency of IDLE Still here message to 1 minute and told the
user to lower the amount of messages in inbox (now are 5400). I don't' think
this can be helpful because he is on a 1 Gbit LAN connection with the server.

If I find something useful I will post here.


Ciao,
luigi

- -- 
/
+--[Luigi Rosa]--
\

At a party, the Real Programmers are the ones in the corner of the kitchen
talking about Operating System security, and how to get around it.
--Steve Woodford
-BEGIN PGP SIGNATURE-
Version: GnuPG v1.4.10 (GNU/Linux)
Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/

iEYEARECAAYFAk1KZ+kACgkQ3kWu7Tfl6ZQYKgCgxPvP+6/H0IvsGXKCopalEOw/
8bsAoJ71PHS8tTjV1O1zHWb0Q/1UtRPP
=MHxl
-END PGP SIGNATURE-


Re: [Dovecot] Outlook 2010 IMAP disconnected

2011-02-03 Thread Jerry
On Thu, 3 Feb 2011 10:27:52 +0200
Timo Sirainen t...@iki.fi articulated:

 On 3.2.2011, at 10.24, Luigi Rosa wrote:
  A customer moved from a previous version of Outlook to 2010.
  
  When he forces the synchronization of the IMAP folders he gets this
  error:
  
  Disconnected for inactivity.
 Protocollo: IMAP
 Server: mail.xxx
 Porta:   143
 Codice errore:  0x800CCCDD
  
  Dovecot simply logs this:
 
 No idea.
 
  Feb  3 09:20:34 server dovecot: imap(): Disconnected: Logged out
  bytes=2488/534485
  Feb  3 09:20:34 server dovecot: imap(): Disconnected: Logged
  out bytes=63/815
 
 This means that Outlook actually issued a LOGOUT command. Nothing
 Dovecot can do about a client wanting to log out.

I did some quick research, and it appears that the problem is the way a
NOOP command is handled. Googling did provide a few solutions. I would
strongly suggest the the OP consider joining an MS forum that supports
Outlook and ask his question(s) there. Between both forums the OP
should be able to find an acceptable solution for his system.

-- 
Jerry ✌
dovecot.u...@seibercom.net

Disclaimer: off-list followups get on-list replies or get ignored.
Please do not ignore the Reply-To header.
__