Re: [Elecraft] Thanks for the help
Yes Brandon is tops! 73 Dwight NS9I On 10/30/2018 10:53 AM, Gerry Villhauer wrote: Just a note about the customer service I received from Elecraft. I have been having a problem getting my newly acquired K3/0 mini and Remoterig to work over the internet. I received a callback from Brandon, he very excellently, talked me through the setup and got the problem solved. I have never received that quality of service from any of the other manufactures that I have dealt with in my 50 years of ham radio. Gerry, W0GV Westminster, CO __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to n...@bayland.net __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
[Elecraft] Thanks for the help
Just a note about the customer service I received from Elecraft. I have been having a problem getting my newly acquired K3/0 mini and Remoterig to work over the internet. I received a callback from Brandon, he very excellently, talked me through the setup and got the problem solved. I have never received that quality of service from any of the other manufactures that I have dealt with in my 50 years of ham radio. Gerry, W0GV Westminster, CO __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
[Elecraft] Thanks for the help.
I finally was able to get my upgraded K-3 to recognize my K-3 utility via USB. I deleted the utility from my computer and reloaded it, then left the K-3 with the power disconnected over night. This morning I connected the USB cable to the computer and then started it. I waited to make sure it was recognized by the computer. I then connected it to my K-3 with the power still off. I connected the power cable and started the utility. When I turned the K-3 on, it connected with the utility and I was able to use it. There must have been something corrupted in the system. Everything works as it should now and the upgrades have also helped the K-3. Thanks to everyone for the advise given. PSent from my iPad __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
