Exchange 2K and MS CRM Router issue
Our company is testing Microsoft's CRM application, the problem we seem to be having deals with the CRM router service. We can send email through the CRM and recieve via Outlook but the message never makes it back to CRM. We currently have an escalated case with Microsoft and they have yet to figure out why it is not funcioning correctly. Has anyone else experienced this? Any help would be greatly appreciated. Thanks in advance. dave _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
CRM
We have a Horrible CRM package in house, and I would would suspect that Exchange ( w/ a few 3rd party addons) can do all that the Exec's would ask for. 1. Time Tracking and reporting. 2. Contact Management. 3. Fax tracking (I send a fax to a customer (Through exchange) a link to that fax and a record of that communication is kept) 4. E-mail tracking (same as above but e-mail instead of Fax) 5. Extensive Notes w/ contacts as well as user tracking for notes. Questions: 1. Does anyone have any experience with CRM's and Outlook/Exchange integration 2. Does anyone have any experience with using Exchange for this? 3. What 3rd party tools would you recommend Thanks for your help, Joshua Joshua Morgan PROFITLAB Network Engineer [EMAIL PROTECTED] "One is glad to be of service " --Robin Williams (Bicentennial Man)-- _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
Sort of OT: but not CRM
We have a Horrible CRM package in house, and I would would suspect that Exchange ( w/ a few 3rd party addons) can do all that the Exec's would ask for. 1. Time Tracking and reporting. 2. Contact Management. 3. Fax tracking (I send a fax to a customer (Through exchange) a link to that fax and a record of that communication is kept) 4. E-mail tracking (same as above but e-mail instead of Fax) 5. Extensive Notes w/ contacts as well as user tracking for notes. Questions: 1. Does anyone have any experience with CRM's and Outlook/Exchange integration 2. Does anyone have any experience with using Exchange for this? 3. What 3rd party tools would you recommend Thanks for your help, Joshua Joshua Morgan PROFITLAB Network Engineer [EMAIL PROTECTED] "One is glad to be of service " --Robin Williams (Bicentennial Man)-- _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Exchange and CRM
Thanks for the plug, BridgeBoy! Mike Morrison NT/SMS/Exchange Administrator Ben & Jerry's Homemade, Inc. -Original Message- From: Andy David [mailto:[EMAIL PROTECTED]] Sent: Tuesday, August 14, 2001 10:55 AM To: Exchange Discussions Subject: RE: Exchange and CRM And if you can't find anything that meets your user's needs, just have them go here instead: http://www.benjerry.com/fun/ Andy David J Muller International -Original Message- From: Mike Morrison [mailto:[EMAIL PROTECTED]] Sent: Tuesday, August 14, 2001 10:48 AM To: Exchange Discussions Subject: RE: Exchange and CRM Check www.slipstick.com or http://www.mail-resources.com/resources/search.cgi. Mike Morrison NT/SMS/Exchange Administrator Ben & Jerry's Homemade, Inc. -Original Message- From: Sam Todd [mailto:[EMAIL PROTECTED]] Sent: Tuesday, August 14, 2001 9:49 AM To: Exchange Discussions Subject: OT: Exchange and CRM I was just given the job of finding a Contact Management (CRM) package that integrates with exchange. I was wondering if the list knew of any - the only ones I have been able to find are PurpleCRM and SalesOutlook. Any feedback on those?? Current environment - Exchange 5.5 with GoldMine 4 as contact manager Thank you in advance Sam Todd [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Exchange and CRM
And if you can't find anything that meets your user's needs, just have them go here instead: http://www.benjerry.com/fun/ Andy David J Muller International -Original Message- From: Mike Morrison [mailto:[EMAIL PROTECTED]] Sent: Tuesday, August 14, 2001 10:48 AM To: Exchange Discussions Subject: RE: Exchange and CRM Check www.slipstick.com or http://www.mail-resources.com/resources/search.cgi. Mike Morrison NT/SMS/Exchange Administrator Ben & Jerry's Homemade, Inc. -Original Message- From: Sam Todd [mailto:[EMAIL PROTECTED]] Sent: Tuesday, August 14, 2001 9:49 AM To: Exchange Discussions Subject: OT: Exchange and CRM I was just given the job of finding a Contact Management (CRM) package that integrates with exchange. I was wondering if the list knew of any - the only ones I have been able to find are PurpleCRM and SalesOutlook. Any feedback on those?? Current environment - Exchange 5.5 with GoldMine 4 as contact manager Thank you in advance Sam Todd [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Exchange and CRM
Check www.slipstick.com or http://www.mail-resources.com/resources/search.cgi. Mike Morrison NT/SMS/Exchange Administrator Ben & Jerry's Homemade, Inc. -Original Message- From: Sam Todd [mailto:[EMAIL PROTECTED]] Sent: Tuesday, August 14, 2001 9:49 AM To: Exchange Discussions Subject: OT: Exchange and CRM I was just given the job of finding a Contact Management (CRM) package that integrates with exchange. I was wondering if the list knew of any - the only ones I have been able to find are PurpleCRM and SalesOutlook. Any feedback on those?? Current environment - Exchange 5.5 with GoldMine 4 as contact manager Thank you in advance Sam Todd [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
Re: OT: Exchange and CRM
There are a couple of dozen besides Purple and WorldTrak, with varying degrees of integration and different feature sets. I have a long list at http://www.slipstick.com/addins/contact_management.htm. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
OT: Exchange and CRM
I was just given the job of finding a Contact Management (CRM) package that integrates with exchange. I was wondering if the list knew of any - the only ones I have been able to find are PurpleCRM and SalesOutlook. Any feedback on those?? Current environment - Exchange 5.5 with GoldMine 4 as contact manager Thank you in advance Sam Todd [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
