re: Problems with PDF

[Shlomo Perets]

Tina,

You wrote:

> I'm using Frame 8.
> I have a book (28 chapters) with a TOC. I'm creating a PDF
> using the File > Save As PDF command.
> ... If I put the TOC in the book, I get this message in
> the log file where the TOC starts:
> %%[  Error: undefined; OffendingCommand: pdfmark; ErrorInfo: Rect   ]%% ...

One workaround for this FM8.0-specific bug is to turn Tagged PDF on; see
http://www.microtype.com/FM_bugs.html#FM80 for more details.


Shlomo Perets

MicroType, http://www.microtype.com * ToolbarPlus Express for FrameMaker
FrameMaker/Acrobat training & consulting * FrameMaker-to-Acrobat 
TimeSavers/Assistants



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Re: Problems with PDF

[Bodvar Bjorgvinsson]

This may be the fact for Frame 7.2/Distiller7 to.

I have on several occasions in the last year or so complained about
FrameMaker 7.2 crashing when distilling a book file (print book to
file and then distill). Recently I tried setting the Tagged PDF on,
and setting tags for only some three elements (structured), and now
the file distilled without any problems.

Bodvar Bjorgvinsson
Iceland

On 9/10/07, Shlomo Perets <[EMAIL PROTECTED]> wrote:
> Tina,
>
> You wrote:
>
>  > I'm using Frame 8.
>  > I have a book (28 chapters) with a TOC. I'm creating a PDF
>  > using the File > Save As PDF command.
>  > ... If I put the TOC in the book, I get this message in
>  > the log file where the TOC starts:
>  > %%[  Error: undefined; OffendingCommand: pdfmark; ErrorInfo: Rect   ]%% ...
>
> One workaround for this FM8.0-specific bug is to turn Tagged PDF on; see
> http://www.microtype.com/FM_bugs.html#FM80 for more details.
>
>
> Shlomo Perets
>
> MicroType, http://www.microtype.com * ToolbarPlus Express for FrameMaker
> FrameMaker/Acrobat training & consulting * FrameMaker-to-Acrobat
> TimeSavers/Assistants
>
>
> ___
>
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>
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RE: Problems with PDF

[Tina Ricks]

Hi all--

Schlomo's fix worked. I turned on tagged PDF, and now I can create a PDF
that includes a generated file. Life is good, thanks!

Tina

tina ricks | [EMAIL PROTECTED] | 503-531-3233
technical writing and editing


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Re: Problems with PDF

[Miriam Boral]

Tina,

You might try creating the PDF from postscript rather than Frame:

1) Open the book and all files in it.
2) Print the book to a postscript file using the Adobe PDF printer option.
3) Double-click the postscript file to start Distiller and create the PDF.

Miriam

You wrote.

I'm using Frame 8.
I have a book (28 chapters) with a TOC. I'm creating a PDF using the File >
Save As PDF command...
I can make a PDF of the TOC on its own. Works fine...
If I put the TOC in the book, I get this message in the log file where the
TOC starts:
%%[  Error: undefined; OffendingCommand: pdfmark; ErrorInfo: Rect   ]%%


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RE: Problems with PDF

[Kelly McDaniel]

Tina,

I echo Miriam's suggestion.

The PDF Writer captures display data and assembles the PDF.

Distiller uses a Postscript datastream produced by FrameMaker. The
Postscript file contains much more, and more accurate information to
construct the PDF...Kelly.

See:  http://dx.sheridan.com/advisor/pdfwriter.html

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Miriam Boral
Sent: Tuesday, September 11, 2007 8:47 AM
To: framers@lists.frameusers.com; framers@lists.frameusers.com
Cc: Tina Ricks
Subject: Re: Problems with PDF

Tina,

You might try creating the PDF from postscript rather than Frame:

1) Open the book and all files in it.
2) Print the book to a postscript file using the Adobe PDF printer
option.
3) Double-click the postscript file to start Distiller and create the
PDF.

Miriam

You wrote.
>I'm using Frame 8.
>I have a book (28 chapters) with a TOC. I'm creating a PDF using the
File >
>Save As PDF command...
>I can make a PDF of the TOC on its own. Works fine...
>If I put the TOC in the book, I get this message in the log file where
the
>TOC starts:
>%%[  Error: undefined; OffendingCommand: pdfmark; ErrorInfo: Rect   ]%%

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RE: Problems with PDF creation since Windows update

[John Sgammato]

A lot of people have trouble with Save as PDF. You are better of Printing to 
Adobe PDF, but you can uncheck the saves as a file option and see your PDF 
straightaway.
john

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Laura Fergusson
Sent: Tuesday, May 29, 2012 8:34 AM
To: framers@lists.frameusers.com
Subject: Problems with PDF creation since Windows update

Has anyone else had problems with creating PDFs from Framemaker since the 
weekend?
There appear to have been 3 Windows updates on Sunday evening and since then I 
can't Save as PDF.

I'm using Frame 8 on Windows 7.

I am now resorting to trying to save as a ps and then distilling, like I used 
to do in the dim and distant past...

If anyone has any ideas, that would be great. I have tried using System restore 
but for some reason it keeps failing no matter which point I choose.

Many thanks
Laura
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RE: Problems with PDF creation since Windows update

[Alison Craig]

I may have stumbled on this problem as well, although I am now completely 
confused.

On Monday, I tried to install the Acrobat 10 trial and had issues as I didn't 
uninstall Acrobat 9 first. After I uninstalled Acrobat 10 and repaired the 
Acrobat 9 installation, I could no longer do anything with PDFs in FrameMaker. 
This includes Print Book as FM9 doesn't seem to recognize Distiller, although 
Distiller is really still there and opens just fine.

Before I reinstalled anything, I was planning to contact the List to see what 
order I should do things in (ie, which comes first Acrobat or Frame reinstall?).

Given Laura's issue, maybe my issue has nothing to do with my Acrobat problems 
and actually relates to the Windows updates - or not!

Does anyone have any thoughts?

FM 9 Version: 9.0p255
Unstructured
OS: Windows 7, 64 bit

Alison


Alison Craig
Technical Documentation Lead

604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508
Ultrasonix Medical Corporation | www.ultrasonix.com

[cid:image001.gif@01CD3E4E.10FB0570]

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Laura Fergusson
Sent: Tuesday, May 29, 2012 5:34 AM
To: framers@lists.frameusers.com
Subject: Problems with PDF creation since Windows update

Has anyone else had problems with creating PDFs from Framemaker since the 
weekend?
There appear to have been 3 Windows updates on Sunday evening and since then I 
can't Save as PDF.

I'm using Frame 8 on Windows 7.

I am now resorting to trying to save as a ps and then distilling, like I used 
to do in the dim and distant past...

If anyone has any ideas, that would be great. I have tried using System restore 
but for some reason it keeps failing no matter which point I choose.

Many thanks
Laura
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RE: Problems with PDF creation since Windows update

[Alison Craig]

Thanks, that solved part of my problem as Print Book can at least see the Adobe 
PDF printer again, but it still won't recognize any joboption files.

Does anyone know where FrameMaker looks for joboptions? I'll copy them in 
manually if I have to - although I can't figure out why they would go missing.

Alison


From: Magnus, Thomas C [mailto:thomas.mag...@teradata.com]
Sent: Wednesday, May 30, 2012 10:34 AM
To: Alison Craig; Laura Fergusson; framers@lists.frameusers.com
Subject: RE: Problems with PDF creation since Windows update


Alison and Laura,



I had an  issue with Win 7 64-bit, FM 9, and Acrobat X. Win 7 32-bit prints 
fine.



Performing the following steps resolves the error for me. Although I had 
previously cleared this option in Printing Preferences, the solution seems to 
be clearing this option in the Printing Defaults.



http://forums.adobe.com/thread/617432



.   On Win7 x64 with FM8 and Acrobat 9 Pro, this resolved the issue 
for me:



1.   Click the Start menu, and then click Devices and Printers

2.   Right-click the Adobe PDF printer, then click Printing Preferences, 
and then deselect Rely on system fonts only; do not use document fonts

3.   Click OK

4.   Right-click the Adobe PDF printer, then click Printer Properties, then 
click the Advanced tab, and then click Printing Defaults

5.   On the Adobe PDF Settings tab, deselect Rely on system fonts only; do 
not use document fonts, and then click OK.

6.   On the Adobe PDF Properties dialog, click OK



Hope this helps,

Tom


From: 
framers-boun...@lists.frameusers.com<mailto:framers-boun...@lists.frameusers.com>
 
[mailto:framers-boun...@lists.frameusers.com]<mailto:[mailto:framers-boun...@lists.frameusers.com]>
 On Behalf Of Alison Craig
Sent: Wednesday, May 30, 2012 10:22 AM
To: Laura Fergusson; 
framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>
Subject: RE: Problems with PDF creation since Windows update

I may have stumbled on this problem as well, although I am now completely 
confused.

On Monday, I tried to install the Acrobat 10 trial and had issues as I didn't 
uninstall Acrobat 9 first. After I uninstalled Acrobat 10 and repaired the 
Acrobat 9 installation, I could no longer do anything with PDFs in FrameMaker. 
This includes Print Book as FM9 doesn't seem to recognize Distiller, although 
Distiller is really still there and opens just fine.

Before I reinstalled anything, I was planning to contact the List to see what 
order I should do things in (ie, which comes first Acrobat or Frame reinstall?).

Given Laura's issue, maybe my issue has nothing to do with my Acrobat problems 
and actually relates to the Windows updates - or not!

Does anyone have any thoughts?

FM 9 Version: 9.0p255
Unstructured
OS: Windows 7, 64 bit

Alison


Alison Craig
Technical Documentation Lead

604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508
Ultrasonix Medical Corporation | www.ultrasonix.com<http://www.ultrasonix.com/>

[cid:image001.gif@01CD3E50.CFFF8E30]

From: 
framers-boun...@lists.frameusers.com<mailto:framers-boun...@lists.frameusers.com>
 
[mailto:framers-boun...@lists.frameusers.com]<mailto:[mailto:framers-boun...@lists.frameusers.com]>
 On Behalf Of Laura Fergusson
Sent: Tuesday, May 29, 2012 5:34 AM
To: framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>
Subject: Problems with PDF creation since Windows update

Has anyone else had problems with creating PDFs from Framemaker since the 
weekend?
There appear to have been 3 Windows updates on Sunday evening and since then I 
can't Save as PDF.

I'm using Frame 8 on Windows 7.

I am now resorting to trying to save as a ps and then distilling, like I used 
to do in the dim and distant past...

If anyone has any ideas, that would be great. I have tried using System restore 
but for some reason it keeps failing no matter which point I choose.

Many thanks
Laura
<>___


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RE: Problems with PDF creation since Windows update

[Alison Craig]

One other piece of information...

When I try Save as PDF I get the following message: To execute "Save as PDF" 
command you must have Acrobat Distiller version 5.05 or higher installed.

When I open Distiller and look, the About Box says I'm using Distiller version 
9.5.1283.

Alison

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alison Craig
Sent: Wednesday, May 30, 2012 10:42 AM
To: Magnus, Thomas C; Laura Fergusson; framers@lists.frameusers.com
Subject: RE: Problems with PDF creation since Windows update

Thanks, that solved part of my problem as Print Book can at least see the Adobe 
PDF printer again, but it still won't recognize any joboption files.

Does anyone know where FrameMaker looks for joboptions? I'll copy them in 
manually if I have to - although I can't figure out why they would go missing.

Alison


From: Magnus, Thomas C 
[mailto:thomas.mag...@teradata.com]<mailto:[mailto:thomas.mag...@teradata.com]>
Sent: Wednesday, May 30, 2012 10:34 AM
To: Alison Craig; Laura Fergusson; 
framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>
Subject: RE: Problems with PDF creation since Windows update


Alison and Laura,



I had an  issue with Win 7 64-bit, FM 9, and Acrobat X. Win 7 32-bit prints 
fine.



Performing the following steps resolves the error for me. Although I had 
previously cleared this option in Printing Preferences, the solution seems to 
be clearing this option in the Printing Defaults.



http://forums.adobe.com/thread/617432



.   On Win7 x64 with FM8 and Acrobat 9 Pro, this resolved the issue 
for me:



1.   Click the Start menu, and then click Devices and Printers

2.   Right-click the Adobe PDF printer, then click Printing Preferences, 
and then deselect Rely on system fonts only; do not use document fonts

3.   Click OK

4.   Right-click the Adobe PDF printer, then click Printer Properties, then 
click the Advanced tab, and then click Printing Defaults

5.   On the Adobe PDF Settings tab, deselect Rely on system fonts only; do 
not use document fonts, and then click OK.

6.   On the Adobe PDF Properties dialog, click OK



Hope this helps,

Tom


From: 
framers-boun...@lists.frameusers.com<mailto:framers-boun...@lists.frameusers.com>
 
[mailto:framers-boun...@lists.frameusers.com]<mailto:[mailto:framers-boun...@lists.frameusers.com]>
 On Behalf Of Alison Craig
Sent: Wednesday, May 30, 2012 10:22 AM
To: Laura Fergusson; 
framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>
Subject: RE: Problems with PDF creation since Windows update

I may have stumbled on this problem as well, although I am now completely 
confused.

On Monday, I tried to install the Acrobat 10 trial and had issues as I didn't 
uninstall Acrobat 9 first. After I uninstalled Acrobat 10 and repaired the 
Acrobat 9 installation, I could no longer do anything with PDFs in FrameMaker. 
This includes Print Book as FM9 doesn't seem to recognize Distiller, although 
Distiller is really still there and opens just fine.

Before I reinstalled anything, I was planning to contact the List to see what 
order I should do things in (ie, which comes first Acrobat or Frame reinstall?).

Given Laura's issue, maybe my issue has nothing to do with my Acrobat problems 
and actually relates to the Windows updates - or not!

Does anyone have any thoughts?

FM 9 Version: 9.0p255
Unstructured
OS: Windows 7, 64 bit

Alison


Alison Craig
Technical Documentation Lead

604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508
Ultrasonix Medical Corporation | www.ultrasonix.com<http://www.ultrasonix.com/>

[cid:image002.jpg@01CD3E51.93DFE750]

From: 
framers-boun...@lists.frameusers.com<mailto:framers-boun...@lists.frameusers.com>
 
[mailto:framers-boun...@lists.frameusers.com]<mailto:[mailto:framers-boun...@lists.frameusers.com]>
 On Behalf Of Laura Fergusson
Sent: Tuesday, May 29, 2012 5:34 AM
To: framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>
Subject: Problems with PDF creation since Windows update

Has anyone else had problems with creating PDFs from Framemaker since the 
weekend?
There appear to have been 3 Windows updates on Sunday evening and since then I 
can't Save as PDF.

I'm using Frame 8 on Windows 7.

I am now resorting to trying to save as a ps and then distilling, like I used 
to do in the dim and distant past...

If anyone has any ideas, that would be great. I have tried using System restore 
but for some reason it keeps failing no matter which point I choose.

Many thanks
Laura
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Re: Problems with PDF creation since Windows update

[Roman Banks]

Hi Laura,
 
What if you/your IT guys uninstall the latest Windows updates and check 
if distilling works again?
 
You can see what has been recently installed in: Control Panel\System and 
Security\Windows Update\View update history

HTH,
Roman

From: Laura Fergusson 
To: "framers@lists.frameusers.com"  
Sent: Tuesday, May 29, 2012 3:34 PM
Subject: Problems with PDF creation since Windows update


Has anyone else had problems with creating PDFs from Framemaker since the 
weekend?
There appear to have been 3 Windows updates on Sunday evening and since then I 
can’t Save as PDF.
 
I’m using Frame 8 on Windows 7.
 
I am now resorting to trying to save as a ps and then distilling, like I used 
to do in the dim and distant past...
 
If anyone has any ideas, that would be great. I have tried using System restore 
but for some reason it keeps failing no matter which point I choose.
 
Many thanks
Laura
___


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RE: Problems with PDF creation since Windows update

[Laura Fergusson]

Thanks for the suggestion Roman. I was just about to start doing that when I 
tried the PDF creation just one last time. And you’ve guessed it, it worked. 
Seems that installing another PDF creation tool has fixed something...

Sigh. At least it’s working again.

Laura

From: Roman Banks [mailto:banks_ro...@yahoo.com]
Sent: 30 May 2012 08:33
To: Laura Fergusson; framers@lists.frameusers.com
Subject: Re: Problems with PDF creation since Windows update

Hi Laura,

What if you/your IT guys uninstall the latest Windows updates and check if 
distilling works again?

You can see what has been recently installed in: Control Panel\System and 
Security\Windows Update\View update history

HTH,
Roman

From: Laura Fergusson 
mailto:l.fergus...@codestuff.net>>
To: "framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>" 
mailto:framers@lists.frameusers.com>>
Sent: Tuesday, May 29, 2012 3:34 PM
Subject: Problems with PDF creation since Windows update


Has anyone else had problems with creating PDFs from Framemaker since the 
weekend?
There appear to have been 3 Windows updates on Sunday evening and since then I 
can’t Save as PDF.

I’m using Frame 8 on Windows 7.

I am now resorting to trying to save as a ps and then distilling, like I used 
to do in the dim and distant past...

If anyone has any ideas, that would be great. I have tried using System restore 
but for some reason it keeps failing no matter which point I choose.

Many thanks
Laura

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RE: Problems with PDF creation since Windows update

[Magnus, Thomas C]

Alison and Laura,



I had an  issue with Win 7 64-bit, FM 9, and Acrobat X. Win 7 32-bit prints 
fine.



Performing the following steps resolves the error for me. Although I had 
previously cleared this option in Printing Preferences, the solution seems to 
be clearing this option in the Printing Defaults.



http://forums.adobe.com/thread/617432



.   On Win7 x64 with FM8 and Acrobat 9 Pro, this resolved the issue 
for me:

1.   Click the Start menu, and then click Devices and Printers

2.   Right-click the Adobe PDF printer, then click Printing Preferences, 
and then deselect Rely on system fonts only; do not use document fonts

3.   Click OK

4.   Right-click the Adobe PDF printer, then click Printer Properties, then 
click the Advanced tab, and then click Printing Defaults

5.   On the Adobe PDF Settings tab, deselect Rely on system fonts only; do 
not use document fonts, and then click OK.

6.   On the Adobe PDF Properties dialog, click OK



Hope this helps,

Tom


From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alison Craig
Sent: Wednesday, May 30, 2012 10:22 AM
To: Laura Fergusson; framers@lists.frameusers.com
Subject: RE: Problems with PDF creation since Windows update

I may have stumbled on this problem as well, although I am now completely 
confused.

On Monday, I tried to install the Acrobat 10 trial and had issues as I didn't 
uninstall Acrobat 9 first. After I uninstalled Acrobat 10 and repaired the 
Acrobat 9 installation, I could no longer do anything with PDFs in FrameMaker. 
This includes Print Book as FM9 doesn't seem to recognize Distiller, although 
Distiller is really still there and opens just fine.

Before I reinstalled anything, I was planning to contact the List to see what 
order I should do things in (ie, which comes first Acrobat or Frame reinstall?).

Given Laura's issue, maybe my issue has nothing to do with my Acrobat problems 
and actually relates to the Windows updates - or not!

Does anyone have any thoughts?

FM 9 Version: 9.0p255
Unstructured
OS: Windows 7, 64 bit

Alison


Alison Craig
Technical Documentation Lead

604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508
Ultrasonix Medical Corporation | www.ultrasonix.com<http://www.ultrasonix.com/>

[Description: Ultrasonix Medical Corp]

From: 
framers-boun...@lists.frameusers.com<mailto:framers-boun...@lists.frameusers.com>
 
[mailto:framers-boun...@lists.frameusers.com]<mailto:[mailto:framers-boun...@lists.frameusers.com]>
 On Behalf Of Laura Fergusson
Sent: Tuesday, May 29, 2012 5:34 AM
To: framers@lists.frameusers.com<mailto:framers@lists.frameusers.com>
Subject: Problems with PDF creation since Windows update

Has anyone else had problems with creating PDFs from Framemaker since the 
weekend?
There appear to have been 3 Windows updates on Sunday evening and since then I 
can't Save as PDF.

I'm using Frame 8 on Windows 7.

I am now resorting to trying to save as a ps and then distilling, like I used 
to do in the dim and distant past...

If anyone has any ideas, that would be great. I have tried using System restore 
but for some reason it keeps failing no matter which point I choose.

Many thanks
Laura
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Re: Problems with PDF creation since Windows update

[Robert Lauriston]

Sounds like FrameMaker has lost track of Acrobat 9. You probably need
to reinstall or repair Acrobat.

On Wed, May 30, 2012 at 10:47 AM, Alison Craig
 wrote:
> When I try Save as PDF I get the following message: To execute "Save as PDF" 
> command you must have Acrobat Distiller version 5.05 or higher installed.
>
> When I open Distiller and look, the About Box says I’m using Distiller 
> version 9.5.1283.
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