Right click the Credit Note in the AR register and choose 'Edit Payment'.
Select only the Credit Note and the errant Invoice.
The amount should be zero if they are equal value.
Make sure your date for the payment is the one you want to effectively
zero the invoice.
--
I don't think I've seen a Credit Note automatically link itself.
Regards,
Adrien
On 11/8/23 9:43 AM, R. Victor Klassen wrote:
Morning all,
I have an invoice from August that was generated in error, but because it
included tax which is reported quarterly my options do not include unposting
it. (Not that that would be best practice from an accounting POV).
So I generated a matching credit note which automatically got matched up with
several newer invoices making them appear to be paid while leaving the old on
outstanding.
Did I get something wrong in creating the Credit note? Is there a way of
clearing it up so it pays the right invoice?
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