[jira] [Commented] (EMAIL-109) NotificationManager.sendEmail Sending the email to the following server failed : null:25
[ https://issues.apache.org/jira/browse/EMAIL-109?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanelfocusedCommentId=13184122#comment-13184122 ] Jaine Steer commented on EMAIL-109: --- I am out of the office and will return on Monday 16 January 2012 The information contained in this email and any attachments is privileged and confidential and is intended for use only by the addressee. Copying, distributing, or disclosing the information contained in this email and any attachments is prohibited unless expressly authorised by the sender. If you are not the intended recipient, and you have received this message in error - do not read, copy or distribute this email. If you have received this message in error, please delete all copies of this message from your system and notify the sender by return email. It is recommended that you scan this email and any attachments for viruses. Ipswich City Council does not accept liability for any loss or damage incurred directly or indirectly caused by opening this email and/or any attachments. NotificationManager.sendEmail Sending the email to the following server failed : null:25 Key: EMAIL-109 URL: https://issues.apache.org/jira/browse/EMAIL-109 Project: Commons Email Issue Type: Bug Reporter: Jaine Steer Assignee: Siegfried Goeschl Priority: Blocker We have a third party product that intermittently does not send emails. One of the application server log files has provided the following clue. I am not very conversant with any versions that we have installed, but will be able to find out anything that is needed if I make a request back through our DBA. The error in the logfile is shown here. 11:21:10 WARN AJPRequestHandler-ApplicationServerThread-11 [ NotificationManager.sendEmail ] Sending the email to the following server failed : null:25 org.apache.commons.mail.EmailException: Sending the email to the following server failed : null:25 at org.apache.commons.mail.Email.sendMimeMessage(Email.java:873) at org.apache.commons.mail.Email.send(Email.java:898) at com.intaz.safetsmart.notification.NotificationManager.sendEmail(NotificationManager.java:204) at com.intaz.safetsmart.notification.NotificationManager.sendNotification(NotificationManager.java:130) at com.intaz.safetsmart.workflow.action.notify.RoleIfIncidentClassification.execute(RoleIfIncidentClassification.java:110) at com.intaz.safetsmart.workflow.Workflow.executeActionHandler(Workflow.java:531) at com.intaz.safetsmart.workflow.Workflow.executeActionHandler(Workflow.java:438) at com.intaz.safetsmart.workflow.WorkflowDefinition.processInitialEvent(WorkflowDefinition.java:308) at com.intaz.safetsmart.workflow.WorkflowDefinition.processInitialEvent(WorkflowDefinition.java:161) at com.intaz.safetsmart.workflow.WorkflowEngine.checkForNewWorkflows(WorkflowEngine.java:180) at com.intaz.safetsmart.workflow.WorkflowEngine.processEvent(WorkflowEngine.java:92) at com.intaz.safetsmart.presentation.generic.WizardObject.save(WizardObject.java:560) at com.intaz.safetsmart.presentation.handler.GenericHandler.handleRequest(GenericHandler.java:469) at com.intaz.safetsmart.presentation.ControllerServlet.performTask(ControllerServlet.java:119) at com.intaz.safetsmart.presentation.BaseServlet.doPost(BaseServlet.java:26) at javax.servlet.http.HttpServlet.service(HttpServlet.java:760) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:824) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:330) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:830) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:224) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:133) -- This message is automatically generated by JIRA. If you think it was sent incorrectly, please contact your JIRA administrators: https://issues.apache.org/jira/secure/ContactAdministrators!default.jspa For more information on JIRA, see: http://www.atlassian.com/software/jira
[jira] [Commented] (EMAIL-109) NotificationManager.sendEmail Sending the email to the following server failed : null:25
[ https://issues.apache.org/jira/browse/EMAIL-109?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanelfocusedCommentId=13167286#comment-13167286 ] Jaine Steer commented on EMAIL-109: --- 1. The mail is within the 3rd party application itself - so not sure how I would find this out. I have access to the files that sit on the Oracle Application server - so let me know if this helps. 2. You cannot reproduce the system as you are not in our system - this is a 3rd party application supplied by a NZ company. 3. I am not sure where the error is coming from - the log file that showed the error was my starting point 4. How do I do this Thanks Jaine NotificationManager.sendEmail Sending the email to the following server failed : null:25 Key: EMAIL-109 URL: https://issues.apache.org/jira/browse/EMAIL-109 Project: Commons Email Issue Type: Bug Reporter: Jaine Steer Assignee: Siegfried Goeschl Priority: Blocker We have a third party product that intermittently does not send emails. One of the application server log files has provided the following clue. I am not very conversant with any versions that we have installed, but will be able to find out anything that is needed if I make a request back through our DBA. The error in the logfile is shown here. 11:21:10 WARN AJPRequestHandler-ApplicationServerThread-11 [ NotificationManager.sendEmail ] Sending the email to the following server failed : null:25 org.apache.commons.mail.EmailException: Sending the email to the following server failed : null:25 at org.apache.commons.mail.Email.sendMimeMessage(Email.java:873) at org.apache.commons.mail.Email.send(Email.java:898) at com.intaz.safetsmart.notification.NotificationManager.sendEmail(NotificationManager.java:204) at com.intaz.safetsmart.notification.NotificationManager.sendNotification(NotificationManager.java:130) at com.intaz.safetsmart.workflow.action.notify.RoleIfIncidentClassification.execute(RoleIfIncidentClassification.java:110) at com.intaz.safetsmart.workflow.Workflow.executeActionHandler(Workflow.java:531) at com.intaz.safetsmart.workflow.Workflow.executeActionHandler(Workflow.java:438) at com.intaz.safetsmart.workflow.WorkflowDefinition.processInitialEvent(WorkflowDefinition.java:308) at com.intaz.safetsmart.workflow.WorkflowDefinition.processInitialEvent(WorkflowDefinition.java:161) at com.intaz.safetsmart.workflow.WorkflowEngine.checkForNewWorkflows(WorkflowEngine.java:180) at com.intaz.safetsmart.workflow.WorkflowEngine.processEvent(WorkflowEngine.java:92) at com.intaz.safetsmart.presentation.generic.WizardObject.save(WizardObject.java:560) at com.intaz.safetsmart.presentation.handler.GenericHandler.handleRequest(GenericHandler.java:469) at com.intaz.safetsmart.presentation.ControllerServlet.performTask(ControllerServlet.java:119) at com.intaz.safetsmart.presentation.BaseServlet.doPost(BaseServlet.java:26) at javax.servlet.http.HttpServlet.service(HttpServlet.java:760) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:824) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:330) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:830) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:224) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:133) -- This message is automatically generated by JIRA. If you think it was sent incorrectly, please contact your JIRA administrators: https://issues.apache.org/jira/secure/ContactAdministrators!default.jspa For more information on JIRA, see: http://www.atlassian.com/software/jira
[jira] [Commented] (EMAIL-109) NotificationManager.sendEmail Sending the email to the following server failed : null:25
[ https://issues.apache.org/jira/browse/EMAIL-109?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanelfocusedCommentId=13160686#comment-13160686 ] Jaine Steer commented on EMAIL-109: --- Remainder of error at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:186) at java.lang.Thread.run(Thread.java:534) Caused by: javax.mail.SendFailedException: Sending failed; nested exception is: javax.mail.SendFailedException: at javax.mail.Transport.send0(Transport.java:219) at javax.mail.Transport.send(Transport.java:81) at org.apache.commons.mail.Email.sendMimeMessage(Email.java:863) ... 23 more 11:21:10 WARN AJPRequestHandler-ApplicationServerThread-11 [ NotificationManager.sendNotification] notification sending failed NotificationManager.sendEmail Sending the email to the following server failed : null:25 Key: EMAIL-109 URL: https://issues.apache.org/jira/browse/EMAIL-109 Project: Commons Email Issue Type: Bug Reporter: Jaine Steer Priority: Blocker We have a third party product that intermittently does not send emails. One of the application server log files has provided the following clue. I am not very conversant with any versions that we have installed, but will be able to find out anything that is needed if I make a request back through our DBA. The error in the logfile is shown here. 11:21:10 WARN AJPRequestHandler-ApplicationServerThread-11 [ NotificationManager.sendEmail ] Sending the email to the following server failed : null:25 org.apache.commons.mail.EmailException: Sending the email to the following server failed : null:25 at org.apache.commons.mail.Email.sendMimeMessage(Email.java:873) at org.apache.commons.mail.Email.send(Email.java:898) at com.intaz.safetsmart.notification.NotificationManager.sendEmail(NotificationManager.java:204) at com.intaz.safetsmart.notification.NotificationManager.sendNotification(NotificationManager.java:130) at com.intaz.safetsmart.workflow.action.notify.RoleIfIncidentClassification.execute(RoleIfIncidentClassification.java:110) at com.intaz.safetsmart.workflow.Workflow.executeActionHandler(Workflow.java:531) at com.intaz.safetsmart.workflow.Workflow.executeActionHandler(Workflow.java:438) at com.intaz.safetsmart.workflow.WorkflowDefinition.processInitialEvent(WorkflowDefinition.java:308) at com.intaz.safetsmart.workflow.WorkflowDefinition.processInitialEvent(WorkflowDefinition.java:161) at com.intaz.safetsmart.workflow.WorkflowEngine.checkForNewWorkflows(WorkflowEngine.java:180) at com.intaz.safetsmart.workflow.WorkflowEngine.processEvent(WorkflowEngine.java:92) at com.intaz.safetsmart.presentation.generic.WizardObject.save(WizardObject.java:560) at com.intaz.safetsmart.presentation.handler.GenericHandler.handleRequest(GenericHandler.java:469) at com.intaz.safetsmart.presentation.ControllerServlet.performTask(ControllerServlet.java:119) at com.intaz.safetsmart.presentation.BaseServlet.doPost(BaseServlet.java:26) at javax.servlet.http.HttpServlet.service(HttpServlet.java:760) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:824) at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:330) at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:830) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:224) at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:133) -- This message is automatically generated by JIRA. If you think it was sent incorrectly, please contact your JIRA administrators: https://issues.apache.org/jira/secure/ContactAdministrators!default.jspa For more information on JIRA, see: http://www.atlassian.com/software/jira