[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash
Aroiu Ovidiu, had you posted "this topic" problem on acer community site? Or you have another issue? Also this problem listed on AMD community. And question even marked as answered. https://community.amd.com/thread/234045 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1776563 Title: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash Status in amd: Fix Released Status in Linux: Incomplete Status in linux package in Ubuntu: Triaged Bug description: CPU: Ryzen 5 2500U VGA: Radeon 535 Notebook: Acer Aspire A315 This is a brand new notebook on the market with Ryzen 5/Radeon. The default kernel of Ubuntu(18.04) hangs at loading with message: tsc: Refined TSC clocksource calibration: 1996.250 MHz clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: (...) Soft lockup Using pci=noacpi kernel parameter kernel loads without any problem but my notebook produces more heat than on Win10. If I know right Acer notebooks need ACPI to the correct power management. The same thing happens on mainline 4.17,4.18rc1-2. BIOS upgrade to the latest version: 1.08 hasn't helped This problem has been reported upstream: https://bugzilla.kernel.org/show_bug.cgi?id=200087 The latest correctly working kernel was 4.13.* but the heat problem was present with this too. To manage notifications about this bug go to: https://bugs.launchpad.net/amd/+bug/1776563/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash
I have "not-G" A315 with 2200u and can boot with acpi=noirq. With lots of warnings, but works, no slowdown. Thought this option does same with irqs as acpi=off or pci=noacpi (using MPTable instead of ACPI table). I'm still on factory 1.03 BIOS, and with "noapic" parameter everything looks OK on Ubuntu 18.10. Also have idle=halt param to avoid "random soft lockup bug" https://bugzilla.kernel.org/show_bug.cgi?id=196683 I suspect, updating BIOS may bring more problems. So even new AGESA (which may fix lockup bug) is no worth reason for me to update. ** Bug watch added: Linux Kernel Bug Tracker #196683 https://bugzilla.kernel.org/show_bug.cgi?id=196683 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1776563 Title: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash Status in amd: Fix Released Status in Linux: Incomplete Status in linux package in Ubuntu: Triaged Status in linux-firmware package in Ubuntu: Confirmed Bug description: CPU: Ryzen 5 2500U VGA: Radeon 535 Notebook: Acer Aspire A315 This is a brand new notebook on the market with Ryzen 5/Radeon. The default kernel of Ubuntu(18.04) hangs at loading with message: tsc: Refined TSC clocksource calibration: 1996.250 MHz clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: (...) Soft lockup Using pci=noacpi kernel parameter kernel loads without any problem but my notebook produces more heat than on Win10. If I know right Acer notebooks need ACPI to the correct power management. The same thing happens on mainline 4.17,4.18rc1-2. BIOS upgrade to the latest version: 1.08 hasn't helped This problem has been reported upstream: https://bugzilla.kernel.org/show_bug.cgi?id=200087 The latest correctly working kernel was 4.13.* but the heat problem was present with this too. To manage notifications about this bug go to: https://bugs.launchpad.net/amd/+bug/1776563/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash
Kalin Stoyanov, I had slowdown on boot even before X-session with ivrs_ioapic param. Can not remember fan noise in X, so there was no heavy cpu usage. Sorry for such long response - no email notifications from launchpad. Have you tried acpi=noirq instead of pci=noacpi? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1776563 Title: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash Status in amd: Fix Released Status in Linux: Incomplete Status in linux package in Ubuntu: Triaged Status in linux-firmware package in Ubuntu: Confirmed Bug description: CPU: Ryzen 5 2500U VGA: Radeon 535 Notebook: Acer Aspire A315 This is a brand new notebook on the market with Ryzen 5/Radeon. The default kernel of Ubuntu(18.04) hangs at loading with message: tsc: Refined TSC clocksource calibration: 1996.250 MHz clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: (...) Soft lockup Using pci=noacpi kernel parameter kernel loads without any problem but my notebook produces more heat than on Win10. If I know right Acer notebooks need ACPI to the correct power management. The same thing happens on mainline 4.17,4.18rc1-2. BIOS upgrade to the latest version: 1.08 hasn't helped This problem has been reported upstream: https://bugzilla.kernel.org/show_bug.cgi?id=200087 The latest correctly working kernel was 4.13.* but the heat problem was present with this too. To manage notifications about this bug go to: https://bugs.launchpad.net/amd/+bug/1776563/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash
Ubuntu 18.10 can boot with acpi=noirq kernel parameter from liveUSB. At first glance it works well (HDMI, ethernet and suspend had not been tested). While dmesg is hugely different from "noapic", /proc/interrupts still shows no APIC controller in use. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1776563 Title: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash Status in amd: Fix Released Status in Linux: Incomplete Status in linux package in Ubuntu: Triaged Status in linux-firmware package in Ubuntu: Confirmed Bug description: CPU: Ryzen 5 2500U VGA: Radeon 535 Notebook: Acer Aspire A315 This is a brand new notebook on the market with Ryzen 5/Radeon. The default kernel of Ubuntu(18.04) hangs at loading with message: tsc: Refined TSC clocksource calibration: 1996.250 MHz clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: (...) Soft lockup Using pci=noacpi kernel parameter kernel loads without any problem but my notebook produces more heat than on Win10. If I know right Acer notebooks need ACPI to the correct power management. The same thing happens on mainline 4.17,4.18rc1-2. BIOS upgrade to the latest version: 1.08 hasn't helped This problem has been reported upstream: https://bugzilla.kernel.org/show_bug.cgi?id=200087 The latest correctly working kernel was 4.13.* but the heat problem was present with this too. To manage notifications about this bug go to: https://bugs.launchpad.net/amd/+bug/1776563/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash
You may check cpu frequency and try to cap it via cpupower. But high power drain persist in windows too, so this is not fully linux problem. To be honest, i'm not believe battery reset helps, but who knows... There was another (cpu related) problem with another Acer laptop, that was fixed that way. I found this while searching solution for "this topic" ACPI issue: https://forums.gentoo.org/viewtopic-t-1081448.html -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1776563 Title: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash Status in amd: New Status in Linux: Incomplete Status in linux package in Ubuntu: Triaged Status in linux-firmware package in Ubuntu: Confirmed Bug description: CPU: Ryzen 5 2500U VGA: Radeon 535 Notebook: Acer Aspire A315 This is a brand new notebook on the market with Ryzen 5/Radeon. The default kernel of Ubuntu(18.04) hangs at loading with message: tsc: Refined TSC clocksource calibration: 1996.250 MHz clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: (...) Soft lockup Using pci=noacpi kernel parameter kernel loads without any problem but my notebook produces more heat than on Win10. If I know right Acer notebooks need ACPI to the correct power management. The same thing happens on mainline 4.17,4.18rc1-2. BIOS upgrade to the latest version: 1.08 hasn't helped This problem has been reported upstream: https://bugzilla.kernel.org/show_bug.cgi?id=200087 The latest correctly working kernel was 4.13.* but the heat problem was present with this too. To manage notifications about this bug go to: https://bugs.launchpad.net/amd/+bug/1776563/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash
you (bountou), have you tried reset bios settings to defaults and/or perform battery reset? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1776563 Title: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash Status in amd: New Status in Linux: Incomplete Status in linux package in Ubuntu: Triaged Status in linux-firmware package in Ubuntu: Confirmed Bug description: CPU: Ryzen 5 2500U VGA: Radeon 535 Notebook: Acer Aspire A315 This is a brand new notebook on the market with Ryzen 5/Radeon. The default kernel of Ubuntu(18.04) hangs at loading with message: tsc: Refined TSC clocksource calibration: 1996.250 MHz clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: (...) Soft lockup Using pci=noacpi kernel parameter kernel loads without any problem but my notebook produces more heat than on Win10. If I know right Acer notebooks need ACPI to the correct power management. The same thing happens on mainline 4.17,4.18rc1-2. BIOS upgrade to the latest version: 1.08 hasn't helped This problem has been reported upstream: https://bugzilla.kernel.org/show_bug.cgi?id=200087 The latest correctly working kernel was 4.13.* but the heat problem was present with this too. To manage notifications about this bug go to: https://bugs.launchpad.net/amd/+bug/1776563/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash
Strange... Is there really almost the same laptops with Metapod_RR motherboard? Mine have 38-46C idle temp and 72C while gaming with AC plugged. With TLP Ubuntu reports for 5+ hours estimated battery runtime (idle, almost minimum brightness; 4h without TLP). Or 3 hours of FHD video in VLC. So real battery life is somewhere between. On Windows 10 I had similar results, but used it for few days. Only problem is higher battery drain after sleep-resume. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1776563 Title: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash Status in amd: New Status in Linux: Incomplete Status in linux package in Ubuntu: Triaged Status in linux-firmware package in Ubuntu: Confirmed Bug description: CPU: Ryzen 5 2500U VGA: Radeon 535 Notebook: Acer Aspire A315 This is a brand new notebook on the market with Ryzen 5/Radeon. The default kernel of Ubuntu(18.04) hangs at loading with message: tsc: Refined TSC clocksource calibration: 1996.250 MHz clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: (...) Soft lockup Using pci=noacpi kernel parameter kernel loads without any problem but my notebook produces more heat than on Win10. If I know right Acer notebooks need ACPI to the correct power management. The same thing happens on mainline 4.17,4.18rc1-2. BIOS upgrade to the latest version: 1.08 hasn't helped This problem has been reported upstream: https://bugzilla.kernel.org/show_bug.cgi?id=200087 The latest correctly working kernel was 4.13.* but the heat problem was present with this too. To manage notifications about this bug go to: https://bugs.launchpad.net/amd/+bug/1776563/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash
I have higher power consumption after suspend-resume. It raises from usual ~7 Watts to 10-11 while idle (Measured by PowerTop). I'm using TLP powersaving utility on Ubuntu 18.04 LTS and Powertop as monitoring tool. Have not noticed any CPU frequency abnormalities. Also i've tried force set frequency limit by cpupower, but no result. I found info that dGPU may power up after suspend-resume and cause high battery drain, but my system does not contain dGPU (2200u + vega 3 iGPU) Still on factory 1.03 BIOS. Also have random system hangs every 5-10 hours of runtime. Two times while gaming, and ambient sounds continue playing, but image freezes and system became totally unresponsible. idle=nomwait did not help. Now I've changed amdgpu firmware files and waiting for result... If problem will repeat, I'll check RAM and update bios. What is minimum CPU frequency for mobile Ryzens? I can't set less than 1600MHz with cpupower, but sometimes it falls to 1200 or so. And none of methods (lscpu, cpupower frequency-info) shows turbo frequency capabilities - 2500 is maximum. But "cat /proc/cpuinfo" displays more than 3000MHz while running Mozilla Kraken benchmark. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1776563 Title: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash Status in amd: New Status in Linux: Incomplete Status in linux package in Ubuntu: Triaged Status in linux-firmware package in Ubuntu: Confirmed Bug description: CPU: Ryzen 5 2500U VGA: Radeon 535 Notebook: Acer Aspire A315 This is a brand new notebook on the market with Ryzen 5/Radeon. The default kernel of Ubuntu(18.04) hangs at loading with message: tsc: Refined TSC clocksource calibration: 1996.250 MHz clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: (...) Soft lockup Using pci=noacpi kernel parameter kernel loads without any problem but my notebook produces more heat than on Win10. If I know right Acer notebooks need ACPI to the correct power management. The same thing happens on mainline 4.17,4.18rc1-2. BIOS upgrade to the latest version: 1.08 hasn't helped This problem has been reported upstream: https://bugzilla.kernel.org/show_bug.cgi?id=200087 The latest correctly working kernel was 4.13.* but the heat problem was present with this too. To manage notifications about this bug go to: https://bugs.launchpad.net/amd/+bug/1776563/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash
Earlier I've got kernel panic (no working init found) with IOMMU disabled in BIOS and without additional kernel parameters. And one strange thing: with Ubuntu my touchpad works in advanced multitouch mode but in bios is set basic mode. With Fedora 28 it works in basic mode and do not work when set to advanced. P.S: Sorry for my bad English -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1776563 Title: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash Status in amd: New Status in Linux: Incomplete Status in linux package in Ubuntu: Triaged Status in linux-firmware package in Ubuntu: Confirmed Bug description: CPU: Ryzen 5 2500U VGA: Radeon 535 Notebook: Acer Aspire A315 This is a brand new notebook on the market with Ryzen 5/Radeon. The default kernel of Ubuntu(18.04) hangs at loading with message: tsc: Refined TSC clocksource calibration: 1996.250 MHz clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: (...) Soft lockup Using pci=noacpi kernel parameter kernel loads without any problem but my notebook produces more heat than on Win10. If I know right Acer notebooks need ACPI to the correct power management. The same thing happens on mainline 4.17,4.18rc1-2. BIOS upgrade to the latest version: 1.08 hasn't helped This problem has been reported upstream: https://bugzilla.kernel.org/show_bug.cgi?id=200087 The latest correctly working kernel was 4.13.* but the heat problem was present with this too. To manage notifications about this bug go to: https://bugs.launchpad.net/amd/+bug/1776563/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1776563] Re: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash
I have same problem with ACER Aspire a315-41-R19S (ryzen 2200u without dGPU). I'm using Ubuntu 18.04.1 with noapic kernel parameter (Manjaro don't work without it too). With suggested ivrs_ioapic[4]... parameters GUI is very slow. Fedora boots without any additional kernel parameters, but message about buggy firmware present in dmesg -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux-firmware in Ubuntu. https://bugs.launchpad.net/bugs/1776563 Title: Acer Aspire A315 IOAPIC failure on Ubuntu 18.04, kernel hangs, can't load, kernel freeze (AMD Ryzen 5/Radeon/Raven) / AMDGPU Hybrid crash Status in amd: New Status in Linux: Incomplete Status in linux package in Ubuntu: Triaged Status in linux-firmware package in Ubuntu: Confirmed Bug description: CPU: Ryzen 5 2500U VGA: Radeon 535 Notebook: Acer Aspire A315 This is a brand new notebook on the market with Ryzen 5/Radeon. The default kernel of Ubuntu(18.04) hangs at loading with message: tsc: Refined TSC clocksource calibration: 1996.250 MHz clocksource: tsc: mask: 0x max_cycles: (...), max_idle_ns: (...) Soft lockup Using pci=noacpi kernel parameter kernel loads without any problem but my notebook produces more heat than on Win10. If I know right Acer notebooks need ACPI to the correct power management. The same thing happens on mainline 4.17,4.18rc1-2. BIOS upgrade to the latest version: 1.08 hasn't helped This problem has been reported upstream: https://bugzilla.kernel.org/show_bug.cgi?id=200087 The latest correctly working kernel was 4.13.* but the heat problem was present with this too. To manage notifications about this bug go to: https://bugs.launchpad.net/amd/+bug/1776563/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
