[Kernel-packages] [Bug 1942008] Re: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep
Kai-Heng Feng (kaihengfeng): Thanks for the images, but I'm unable to install them. $ sudo gdebi linux-image-unsigned-5.14.0-051400-generic_5.14.0-051400.202108292331_amd64.deb This package is uninstallable Dependency is not satisfiable: linux-modules-5.14.0-051400-generic $ sudo gdebi linux-modules-5.14.0-051400-generic_5.14.0-051400.202108292331_amd64.deb This package is uninstallable Dependency is not satisfiable: linux-image-5.14.0-051400-generic|linux-image-unsigned-5.14.0-051400-generic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1942008 Title: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep Status in linux package in Ubuntu: Confirmed Bug description: Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log- out menu, Konsole, and a TTY (CTRL+ALT+F2). I also have tried reinstalling a couple of times. Edit (also posted below): I made a post on a support site here: https://ubuntuforums.org/showthread.php?t=2466821. Even though this is clearly a bug in the 5.8+ kernels, updating to 5.11 and 20.04.3 still has this bug. The "solution" was to downgrade the kernel to 5.4, which is not a long-term solution. Hopefully, this bug will be resolved in future updates to the kernel. Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kah1382 F pulseaudio /dev/snd/controlC1: kah1382 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-27-generic N/A linux-backports-modules-5.11.0-27-generic N/A linux-firmware 1.187.16 Tags: focal Uname: Linux 5.11.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/31/2009 dmi.bios.release: 15.51 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.33 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3624 dmi.board.vendor: Quanta dmi.board.version: 18.42 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.ec.firmware.release: 24.66 dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.sku: NV022UA#ABA dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1942008/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1942008] Re: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep
Please test latest mainline kernel: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.14/amd64/ Headers are not needed. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1942008 Title: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep Status in linux package in Ubuntu: Confirmed Bug description: Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log- out menu, Konsole, and a TTY (CTRL+ALT+F2). I also have tried reinstalling a couple of times. Edit (also posted below): I made a post on a support site here: https://ubuntuforums.org/showthread.php?t=2466821. Even though this is clearly a bug in the 5.8+ kernels, updating to 5.11 and 20.04.3 still has this bug. The "solution" was to downgrade the kernel to 5.4, which is not a long-term solution. Hopefully, this bug will be resolved in future updates to the kernel. Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kah1382 F pulseaudio /dev/snd/controlC1: kah1382 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-27-generic N/A linux-backports-modules-5.11.0-27-generic N/A linux-firmware 1.187.16 Tags: focal Uname: Linux 5.11.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/31/2009 dmi.bios.release: 15.51 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.33 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3624 dmi.board.vendor: Quanta dmi.board.version: 18.42 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.ec.firmware.release: 24.66 dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.sku: NV022UA#ABA dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1942008/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1942008] Re: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep
** Description changed: Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried - shutdown from the GUI menu, from the log-out menu, from Konsole, and - from a TTY (CTRL+ALT+F2). + shutdown from the GUI menu, from the log-out menu, Konsole, and a TTY + (CTRL+ALT+F2). I also have tried reinstalling a couple of times. + + Edit (also posted below): I made a post on a support site here: + https://ubuntuforums.org/showthread.php?t=2466821. Even though this is + clearly a bug in the 5.8+ kernels, updating to 5.11 and 20.04.3 still + has this bug. The "solution" was to downgrade the kernel to 5.4, which + is not a long-term solution. Hopefully, this bug will be resolved in + future updates to the kernel. Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kah1382 F pulseaudio /dev/snd/controlC1: kah1382 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-27-generic N/A linux-backports-modules-5.11.0-27-generic N/A linux-firmware 1.187.16 Tags: focal Uname: Linux 5.11.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/31/2009 dmi.bios.release: 15.51 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.33 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3624 dmi.board.vendor: Quanta dmi.board.version: 18.42 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.ec.firmware.release: 24.66 dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.sku: NV022UA#ABA dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1942008 Title: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep Status in linux package in Ubuntu: Confirmed Bug description: Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log- out menu, Konsole, and a TTY (CTRL+ALT+F2). I also have tried reinstalling a couple of times. Edit (also posted below): I made a post on a support site here: https://ubuntuforums.org/showthread.php?t=2466821. Even though this is clearly a bug in the 5.8+ kernels, updating to 5.11 and 20.04.3 still has this bug. The "solution" was to downgrade the kernel to 5.4, which is not a long-term
[Kernel-packages] [Bug 1942008] Re: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep
I made a post on a support site here: https://ubuntuforums.org/showthread.php?t=2466821. Even though this is clearly a bug in the 5.8+ kernels, updating to 5.11 and 20.04.3 still has this bug. The "solution" was to downgrade the kernel to 5.4, which is not a long-term solution. Hopefully, this bug will be resolved in future updates to the kernel. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1942008 Title: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep Status in linux package in Ubuntu: Confirmed Bug description: Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log- out menu, from Konsole, and from a TTY (CTRL+ALT+F2). I also have tried reinstalling a couple of times. Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kah1382 F pulseaudio /dev/snd/controlC1: kah1382 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-27-generic N/A linux-backports-modules-5.11.0-27-generic N/A linux-firmware 1.187.16 Tags: focal Uname: Linux 5.11.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/31/2009 dmi.bios.release: 15.51 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.33 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3624 dmi.board.vendor: Quanta dmi.board.version: 18.42 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.ec.firmware.release: 24.66 dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.sku: NV022UA#ABA dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1942008/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1942008] Re: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep
Chris Guiver (guiverc): You are correct. I was mistaken about which ISO version I used. Thanks for pointing that out and your response. ** Description changed: Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log-out menu, from Konsole, and from a TTY (CTRL+ALT+F2). + + I also have tried reinstalling a couple of times. Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kah1382 F pulseaudio /dev/snd/controlC1: kah1382 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: linux (not installed) ProcFB: 0 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 RelatedPackageVersions: linux-restricted-modules-5.11.0-27-generic N/A linux-backports-modules-5.11.0-27-generic N/A linux-firmware 1.187.16 Tags: focal Uname: Linux 5.11.0-27-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/31/2009 dmi.bios.release: 15.51 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.33 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 3624 dmi.board.vendor: Quanta dmi.board.version: 18.42 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.ec.firmware.release: 24.66 dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A: dmi.product.family: 103C_5335KV dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.sku: NV022UA#ABA dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1942008 Title: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep Status in linux package in Ubuntu: Confirmed Bug description: Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log- out menu, from Konsole, and from a TTY (CTRL+ALT+F2). I also have tried reinstalling a couple of times. Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kah1382 F pulseaudio /dev/snd/controlC1: kah1382 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia:
[Kernel-packages] [Bug 1942008] Re: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep
apport information ** Tags added: apport-collected focal ** Description changed: Installed Kubuntu from the 20.04.1 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Update to 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log-out menu, from Konsole, and from a TTY (CTRL+ALT+F2). Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.18 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: kah1382 F pulseaudio + /dev/snd/controlC1: kah1382 F pulseaudio + CasperMD5CheckResult: skip + CurrentDesktop: KDE + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2021-08-18 (13 days ago) + InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1) + MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC + Package: linux (not installed) + ProcFB: 0 radeondrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=UUID=a99a5c85-bf23-4afe-b6aa-eb4f086dcbbb ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22 + RelatedPackageVersions: + linux-restricted-modules-5.11.0-27-generic N/A + linux-backports-modules-5.11.0-27-generic N/A + linux-firmware 1.187.16 + Tags: focal + Uname: Linux 5.11.0-27-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/31/2009 + dmi.bios.release: 15.51 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: F.33 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 3624 + dmi.board.vendor: Quanta + dmi.board.version: 18.42 + dmi.chassis.type: 10 + dmi.chassis.vendor: Quanta + dmi.chassis.version: N/A + dmi.ec.firmware.release: 24.66 + dmi.modalias: dmi:bvnHewlett-Packard:bvrF.33:bd08/31/2009:br15.51:efr24.66:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvrRev1:rvnQuanta:rn3624:rvr18.42:cvnQuanta:ct10:cvrN/A: + dmi.product.family: 103C_5335KV + dmi.product.name: HP Pavilion dv7 Notebook PC + dmi.product.sku: NV022UA#ABA + dmi.product.version: Rev 1 + dmi.sys.vendor: Hewlett-Packard ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1942008/+attachment/5521911/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1942008 Title: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep Status in linux package in Ubuntu: Confirmed Bug description: Installed Kubuntu from the 20.04.2 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Updates for 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log- out menu, from Konsole, and from a TTY (CTRL+ALT+F2). I also have tried reinstalling a couple of times. Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kah1382 F pulseaudio /dev/snd/controlC1: kah1382 F pulseaudio CasperMD5CheckResult: skip CurrentDesktop: KDE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2021-08-18 (13 days ago) InstallationMedia: Kubuntu
[Kernel-packages] [Bug 1942008] Re: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep
Thank you for taking the time to report this bug and helping to make Ubuntu better. Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug. I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709 (the update to 20.04.2 was ~6 months ago, eg. ie. https://fridge.ubuntu.com/2021/02/05/ubuntu-20-04-2-lts-released/ will show the ISO release date, however installed systems received that update more than a week before the ISO release date) ** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1942008 Title: Kubuntu 20.04.2 update causes shutdown corrupt bios, reboot hangs, won't wake from sleep Status in linux package in Ubuntu: Incomplete Bug description: Installed Kubuntu from the 20.04.1 LTS ISO. Shutdown, reboot, wake from sleep worked fine. Update to 20.04.2 caused issues where it wouldn't wake from sleep, rebooting hangs, and never actually shutdowns for the reboot, and shutdown causes an audible hardware clicking noise (somewhere to the left side of the computer underneath the keyboard) and corrupts the BIOS. The corrupted BIOS causes the computer to not boot at all and I have to do a BIOS reset via CMOS (Hold the power button for 2-3 sec while pressing the WIN+v keys until it begins to boot). This gets more difficult each time it's done, where I have to wait longer before trying it and it seems to take longer to work. I have tried shutdown from the GUI menu, from the log- out menu, from Konsole, and from a TTY (CTRL+ALT+F2). Computer specs: Host: HP Pavilion dv7-2180us Notebook PC Rev 1 Kernel: 5.8.0-59-generic Resolution: 1600x900 CPU: Intel Core 2 Quad Q9000 (4) @ 2.001GHz GPU: AMD ATI Mobility Radeon HD 4650/5165 Memory: 6 GB To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1942008/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp