[Koha] Sudden problem with check in

[Peel Lisa]

Hello

All of a sudden we are having a problem when checking in some items - we keep 
getting the message 'this item needs to be transferred to IHCR. Transfer now?' 
even when the item is being checked in at IHCR and the borrower also has the 
location IHCR. It is doing this sparodically (different patrons, different item 
types) and I can't see any pattern so it is hard to duplicate, it seems to be 
happening (at the moment) only at one location.

Any ideas? What does Circ use to determine location (I had assumed from the 
location chosen when logging in)? And why has it only just started to happen 
(been running Koha since last August).

We are on 3.00.05 (hoping to upgrade very soon!!)

Regards

Lisa

[Description: Description: Description: CR_logo_POS_COULEUR b]


LISA PEEL, PGDip, MA.
Librarian
César Ritz Colleges Switzerland
1897 Le Bouveret - Switzerland
Tel: +41 24 482 82 82 Fax: +41 24 482 82 80
E-mail: lisa.p...@ritz.edu
http://www.ritz.edu - 
http://www.culinaryarts.ch

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Re: [Koha] Sudden problem with check in

[Peel Lisa]

Thanks for the response Henri-Damien - no, we have made no changes, it started 
about a week ago.

Regards

Lisa

-Original Message-
From: LAURENT Henri-Damien [mailto:henridamien.laur...@biblibre.com] 
Sent: 12 May 2011 19:05
To: Peel Lisa; Christophe Croullebois
Subject: Re: [Koha] Sudden problem with check in

Le 12/05/2011 17:25, Peel Lisa a écrit :
> Hello
> 
>  
> 
> All of a sudden we are having a problem when checking in some items - 
> we keep getting the message 'this item needs to be transferred to IHCR.
> Transfer now?' even when the item is being checked in at IHCR and the 
> borrower also has the location IHCR. It is doing this sparodically 
> (different patrons, different item types) and I can't see any pattern 
> so it is hard to duplicate, it seems to be happening (at the moment) 
> only at one location.
> 
>  
> 
> Any ideas? What does Circ use to determine location (I had assumed 
> from the location chosen when logging in)? And why has it only just 
> started to happen (been running Koha since last August).
> 
>  
> 
> We are on 3.00.05 (hoping to upgrade very soon!!)
> 
Hi,
When has it begun ?
Have you changed something in circcontrol or HomeOrHoldingBranch 
systempreferences ?
Have you filed a bug ?
ccing mr. Croulebois, who will cope with that very soon.
--
Henri-Damien LAURENT
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Re: [Koha] Sudden problem with check in

[Agnes Rivers-Moore]

Hello Lisa

We had a similar problem for multi-branch libraries when we went to 3.00.06.
We have not quite got to the bottom of it yet but - check that both 
location codes for the item are a match with your branch code. (item 
current location and permanent location) In our case sometimes the item 
current location was not the same or was blank, so the item needed to be 
edited.
Then there is a preference HomeOrHoldingBranchReturn - check it seems to 
be set to the item location field that you want to control transfers.

Hope this helps
Agnes

On 12/05/2011 11:25 AM, Peel Lisa wrote:
>
> Hello
>
> All of a sudden we are having a problem when checking in some items – 
> we keep getting the message ‘this item needs to be transferred to 
> IHCR. Transfer now?’ even when the item is being checked in at IHCR 
> and the borrower also has the location IHCR. It is doing this 
> sparodically (different patrons, different item types) and I can’t see 
> any pattern so it is hard to duplicate, it seems to be happening (at 
> the moment) only at one location.
>
> Any ideas? What does Circ use to determine location (I had assumed 
> from the location chosen when logging in)? And why has it only just 
> started to happen (been running Koha since last August).
>
> We are on 3.00.05 (hoping to upgrade very soon!!)
>
> Regards
>
> Lisa
>
> Description: Description: Description: CR_logo_POS_COULEUR b**
>
> **
>
> **
>
> *LISA PEEL, PGDip, MA.***
>
> Librarian
>
> César Ritz Colleges Switzerland
>
> 1897 Le Bouveret - Switzerland
>
> Tel: +41 24 482 82 82 Fax: +41 24 482 82 80
>
> E-mail: *lisa.p...@ritz.edu *
>
> http://www.ritz.edu  - 
> http://www.culinaryarts.ch 
>
>
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> Koha@lists.katipo.co.nz
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