[Bug 157429] Writer freezes repeatedly when scrolling through a document at speed

2024-03-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=157429

Stéphane Guillou (stragu)  changed:

   What|Removed |Added

 Resolution|--- |DUPLICATE
 Status|NEEDINFO|RESOLVED

--- Comment #11 from Stéphane Guillou (stragu) 
 ---
No response, let's assume it's the same as bug 149527 (which should be fixed
now, so if you see this, old69, please update to the latest 24.2 or 7.6
versions).

*** This bug has been marked as a duplicate of bug 149527 ***

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[Bug 157429] Writer freezes repeatedly when scrolling through a document at speed

2024-03-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=157429

--- Comment #10 from QA Administrators  ---
Dear old69,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping

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[Libreoffice-bugs] [Bug 157429] Writer freezes repeatedly when scrolling through a document at speed

2023-09-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=157429

--- Comment #9 from Telesto  ---
(In reply to old69 from comment #7)
> Created attachment 189884 [details]
> Screenshot of Options page
> 
> I have looked at Menu Tools -> Options -> Libreoffice (category) -> View and
> can find no button for copying skia.log. Had to attach a screenshot for this
> one.

My bad, I didn't realize that the button got introduced in LibreOffice 7.6.

Note: You could try 7.6. to see if the issue persists.

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[Libreoffice-bugs] [Bug 157429] Writer freezes repeatedly when scrolling through a document at speed

2023-09-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=157429

steve  changed:

   What|Removed |Added

 Attachment #189852|0   |1
is obsolete||

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[Libreoffice-bugs] [Bug 157429] Writer freezes repeatedly when scrolling through a document at speed

2023-09-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=157429

--- Comment #8 from ol...@proton.me ---
Version: 7.5.6.2 (X86_64) / LibreOffice Community
Build ID: f654817fb68d6d4600d7d2f6b647e47729f55f15
CPU threads: 16; OS: Windows 10.0 Build 22621; UI render: Skia/Raster; VCL: win
Locale: en-GB (en_GB); UI: en-GB
Calc: CL threaded

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[Libreoffice-bugs] [Bug 157429] Writer freezes repeatedly when scrolling through a document at speed

2023-09-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=157429

--- Comment #7 from ol...@proton.me ---
Created attachment 189884
  --> https://bugs.documentfoundation.org/attachment.cgi?id=189884&action=edit
Screenshot of Options page

I have looked at Menu Tools -> Options -> Libreoffice (category) -> View and
can find no button for copying skia.log. Had to attach a screenshot for this
one.

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[Libreoffice-bugs] [Bug 157429] Writer freezes repeatedly when scrolling through a document at speed

2023-09-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=157429

Stéphane Guillou (stragu)  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO

--- Comment #6 from Stéphane Guillou (stragu) 
 ---
(In reply to old69 from comment #3)
> Created attachment 189852 [details]
> Screenshot of About page

And please paste here the version info (there's a button to copy it) instead of
using a screenshot, it makes it easier to search, use links and accessible to
screen readers.
Much appreciated!

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[Libreoffice-bugs] [Bug 157429] Writer freezes repeatedly when scrolling through a document at speed

2023-09-29 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=157429

--- Comment #5 from Telesto  ---
(In reply to old69 from comment #3)
For the skia log
Menu Tools -> Options -> Libreoffice (category) -> View. There is a button,
Copy Skia Log (to clipboard).

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[Libreoffice-bugs] [Bug 157429] Writer freezes repeatedly when scrolling through a document at speed

2023-09-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=157429

QA Administrators  changed:

   What|Removed |Added

 Status|NEEDINFO|UNCONFIRMED
 Ever confirmed|1   |0

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[Libreoffice-bugs] [Bug 157429] Writer freezes repeatedly when scrolling through a document at speed

2023-09-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=157429

--- Comment #4 from QA Administrators  ---
[Automated Action] NeedInfo-To-Unconfirmed

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[Libreoffice-bugs] [Bug 157429] Writer freezes repeatedly when scrolling through a document at speed

2023-09-28 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=157429

--- Comment #3 from ol...@proton.me ---
Created attachment 189852
  --> https://bugs.documentfoundation.org/attachment.cgi?id=189852&action=edit
Screenshot of About page

Please find enclosed screenshot of the About screen. I cannot find a skia.log
anywhere but I do use a program to clean up log [and other files]. All I have
is 'skia_denylist_vulkan.xml' . The only cache folder I can find is C:\Program
Files\LibreOffice\share\uno_packages\cache and that is empty.
I will try changing the setting as you suggest and will come back to you when I
have given it a go.

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[Libreoffice-bugs] [Bug 157429] Writer freezes repeatedly when scrolling through a document at speed

2023-09-27 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=157429

Stéphane Guillou (stragu)  changed:

   What|Removed |Added

 Ever confirmed|0   |1
 Status|UNCONFIRMED |NEEDINFO
 CC||stephane.guillou@libreoffic
   ||e.org

--- Comment #2 from Stéphane Guillou (stragu) 
 ---
(In reply to m.a.riosv from comment #1)
> Looks like a duplicate of tdf#156179
yes, and likely bug 149527 in my opinion.

Thanks for the report, old69.

Can you please:
- paste here the full version info copied from Help > About LibreOffice
- if you have "Skia/Vulkan" in there, please also share the Skia log which
should be in your user profile directory, at /cache/skia.log
- then test if using Skia/Raster instead solves the issue, by ticking: Tools ▸
Options ▸ LibreOffice ▸ View ▸ Force Skia software rendering

Thank you!

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[Libreoffice-bugs] [Bug 157429] Writer freezes repeatedly when scrolling through a document at speed

2023-09-25 Thread bugzilla-daemon
https://bugs.documentfoundation.org/show_bug.cgi?id=157429

m.a.riosv  changed:

   What|Removed |Added

 CC||miguelangelrv@libreoffice.o
   ||rg

--- Comment #1 from m.a.riosv  ---
Looks like a duplicate of tdf#156179

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