[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-08 Thread Luigi Toscano
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #20 from Luigi Toscano  ---
(In reply to Rafael Linux User from comment #19)
> I really don't know by what logic you understand that it is not a "bug". 

Please note that the scope here is "a bug in a something developed on kde.org". 
It is true that other programs don't show it, but are they using the same
libraries to get the fonts? It may be just an error in a different part of the
stack, and that's what was being discussed.

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-07 Thread Rafael Linux User
https://bugs.kde.org/show_bug.cgi?id=482363

Rafael Linux User  changed:

   What|Removed |Added

 CC|rafael.linux.u...@gmail.com |

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-07 Thread Rafael Linux User
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #19 from Rafael Linux User  ---
I really don't know by what logic you understand that it is not a "bug". I have
clearly defined the scenario: A computer, with a certain configuration. Among
all PDF reader software tested (from embedded in web browsers of all kinds, to
professional applications like FoxitReader or Master PDF) only Okular fails to
show as enabled the checkboxes in cases like this. And yet, it does show it
correctly in form mode. 

I don't know under what criteria Okular can't be considered to have a
resolution problem in these cases. 

I give up. The solution after everything I have said is not to consider it an
error to be solved by you and, thanks to that attitude, unfortunately I can
only stop using Okular since we are talking about transcendental information
that is not correctly processed by Okular.

Best wishes

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-07 Thread Albert Astals Cid
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #18 from Albert Astals Cid  ---
(In reply to Rafael Linux User from comment #15)
> However, why does it show the character in "form mode"? Furthermore, I
> understand that the correct thing to do in these cases would be to apply the
> same solution that the PDF readers that are built into web browsers use.
> Shouldn't this thread be reopened so that the problem can be solved?

This is not a bug, your system is wrongly configured, we are asking for the
ZapfDingbats font and it's saying "arial" and arial is not a ZapfDingbats
compatible font.

My suggestion is to install whatever package provides D05L.otf
(ord05l.pfb) it seems that in opensuse it would be something called
ghostscript-fonts and that should fix your issue.

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-07 Thread Albert Astals Cid
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #17 from Albert Astals Cid  ---
(In reply to Luigi Toscano from comment #14)
> The PDF doesn't embed all fonts, which may lead to problems. In fact in this
> case the gyre font is used for symbols, and that font has been a source of
> issues:
> 
> https://bugs.kde.org/show_bug.cgi?id=332595
> https://bugs.kde.org/show_bug.cgi?id=399107
> https://bugs.kde.org/show_bug.cgi?id=423914
> https://bugs.kde.org/show_bug.cgi?id=431012
> https://bugs.kde.org/show_bug.cgi?id=441623

I don't think it's the gyre font, but the ZapfDingbats font, since he says he
can reproduce the problem with the modified file he gave us and there
ZapfDingbats is the only one that is not embedded

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-07 Thread Albert Astals Cid
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #16 from Albert Astals Cid  ---
(In reply to Rafael Linux User from comment #13)
> Created attachment 166556 [details]
> Fonts

Next time send the attachment of the document we have not the one you have ;)

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-07 Thread Rafael Linux User
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #15 from Rafael Linux User  ---
However, why does it show the character in "form mode"? Furthermore, I
understand that the correct thing to do in these cases would be to apply the
same solution that the PDF readers that are built into web browsers use.
Shouldn't this thread be reopened so that the problem can be solved?

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-07 Thread Luigi Toscano
https://bugs.kde.org/show_bug.cgi?id=482363

Luigi Toscano  changed:

   What|Removed |Added

 CC||luigi.tosc...@tiscali.it

--- Comment #14 from Luigi Toscano  ---
The PDF doesn't embed all fonts, which may lead to problems. In fact in this
case the gyre font is used for symbols, and that font has been a source of
issues:

https://bugs.kde.org/show_bug.cgi?id=332595
https://bugs.kde.org/show_bug.cgi?id=399107
https://bugs.kde.org/show_bug.cgi?id=423914
https://bugs.kde.org/show_bug.cgi?id=431012
https://bugs.kde.org/show_bug.cgi?id=441623

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-07 Thread Rafael Linux User
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #13 from Rafael Linux User  ---
Created attachment 166556
  --> https://bugs.kde.org/attachment.cgi?id=166556&action=edit
Fonts

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-06 Thread Albert Astals Cid
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #12 from Albert Astals Cid  ---
might be a fonts issue, works fine here too.

Can you attach a screenshot of files->properties->fonts?

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-06 Thread Oliver Sander
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #11 from Oliver Sander  ---
Is this maybe a font issue?  Because I do see the checkmark in the box even
with disabled 'forms' mode.

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-06 Thread Rafael Linux User
https://bugs.kde.org/show_bug.cgi?id=482363

Rafael Linux User  changed:

   What|Removed |Added

 Attachment #166428|0   |1
is obsolete||

--- Comment #10 from Rafael Linux User  ---
Created attachment 166472
  --> https://bugs.kde.org/attachment.cgi?id=166472&action=edit
Only the checkboxes

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-06 Thread Rafael Linux User
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #9 from Rafael Linux User  ---
 Before I opened this thread, I tried to delete private information with
LibreOffice Draw, but the form is lost, so it didn't work. As it is more
complex than using Adobe tools, I remembered that there is "Master PDF" which
is multiplatform and, although it adds a watermark, it works perfectly for this
case.

Now I will attach the file with just those checkboxes. I have already checked
that the problem remains despite having altered the document with "Master PDF".

Best regards

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-06 Thread Oliver Sander
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #8 from Oliver Sander  ---
Do you have access to Adobe professional? Then you could try to strip the
problematic of all the confidential parts.  Really, the/a file is needed to fix
this.

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-06 Thread Rafael Linux User
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #7 from Rafael Linux User  ---
Following your instructions, I have found that they have used "PDFCreator
2.4.1.13" to create the PDF, so I get the impression that they must be using an
old version of "MSWord" or, less likely, are unaware of the "Convert to PDF"
function of their word processor (they can only be using either MSOffice or
OpenOffice/LibreOffice, which are "official" in the company).

I took some additional time to check browsers internal PDF reader. "EDGE" (for
Linux), "Chrome" and "Chromium" all them shows right marked checkboxes with
symbol "✓". "Firefox" too, but shows an "✕" symbol instead.

To make sure it's not my computer and not to waste anyone's time, I even
checked on a computer also running openSUSE but outdated, if Okular behaves the
same, and it does. On that PC "Okular" is version 21.08.3.

Any other thing I can do, please, aks me.

Thanks

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-05 Thread Oliver Sander
https://bugs.kde.org/show_bug.cgi?id=482363

Oliver Sander  changed:

   What|Removed |Added

 CC||oliver.san...@tu-dresden.de

--- Comment #6 from Oliver Sander  ---
You can find the word processor that generated your particular document by
looking at "File -> Properties".

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-05 Thread Rafael Linux User
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #5 from Rafael Linux User  ---
I am sorry it is not enough. The bug exists and I took the time to document it,
but I can't keep looking for ways to recreate it, as I don't know with which
tools to create such files. 

Closing the thread does not seem adequate or appropriate, but I think it should
be up to you - based on the information provided - to find out which word
processor generates such peculiar checkboxes.

Best regards

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-05 Thread Albert Astals Cid
https://bugs.kde.org/show_bug.cgi?id=482363

Albert Astals Cid  changed:

   What|Removed |Added

 Status|NEEDSINFO   |RESOLVED
 Resolution|WAITINGFORINFO  |NOT A BUG

--- Comment #4 from Albert Astals Cid  ---
Without a file we can-t fix the bug, because all the files we have work.

Please reopen the bug when you find a file you can share that fails

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-05 Thread Rafael Linux User
https://bugs.kde.org/show_bug.cgi?id=482363

--- Comment #3 from Rafael Linux User  ---
Created attachment 166428
  --> https://bugs.kde.org/attachment.cgi?id=166428&action=edit
Screenshots

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-05 Thread Rafael Linux User
https://bugs.kde.org/show_bug.cgi?id=482363

Rafael Linux User  changed:

   What|Removed |Added

 CC||rafael.linux.u...@gmail.com

--- Comment #2 from Rafael Linux User  ---
(In reply to Albert Astals Cid from comment #1)
> please attach a file where you're having this problem.
I can't share the document as it has private content, but I have captured the
screen shot in the attached document, compared to "Foxit Reader".


However, I have discovered that the problem lies in the "type" of checkbox. The
ones containing an "X" are always displayed without problems by Okular. The
ones containing the "✓" symbol are the ones that Okular does not display until
you enter edit mode.

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[okular] [Bug 482363] Checkboxes on forms do not show as checked even though they are checked

2024-03-04 Thread Albert Astals Cid
https://bugs.kde.org/show_bug.cgi?id=482363

Albert Astals Cid  changed:

   What|Removed |Added

 Status|REPORTED|NEEDSINFO
 Resolution|--- |WAITINGFORINFO
 CC||aa...@kde.org

--- Comment #1 from Albert Astals Cid  ---
please attach a file where you're having this problem.

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