[otrs] Email in html format...
My clients require me to send email in HTML format from frontend. It's possible send email in HTML format with an editor i.e. FCKEditor or similar? How I can do it? Thank's Goffredo Morvillo___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] Problem with italian version
Hi, I have this problem When i Try to change label of state tickets i.e. new -> Nuovo the Pop3Email retrive message not function because delete message in mailbox and not send to queue raw. Thank's Goffredo Morvillo___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Re: [otrs] Layout of reply message
I found this to add in Config.pm but don't work $Self->{ResponseFormat} = '$Data{"Salutation"} $Data{"StdResponse"} $Data{"Signature"} $Data{"OrigFrom"} $Text{"wrote"}: $Data{"Body"} '; - Original Message - From: "LQ Marshall" <[EMAIL PROTECTED]> To: "'User questions and discussions about OTRS.org'" Sent: Wednesday, June 13, 2007 11:09 PM Subject: RE: [otrs] Layout of reply message Yes it is possible... Simply edit a template. Probably would be helpful if I remember how/where, but it isn't coming to me. :-) However if you search the archives... This question was asked and answered about a month ago. Q -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, June 13, 2007 3:03 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Layout of reply message I would also like to know about this, some of the customers of the company I work for get annoyed with the reply being at the bottom instead of the top. Quoting "Postmaster @ I Viaggi dell'Airone" <[EMAIL PROTECTED]>: > Hallo, > I have a question for you. > > It's possible to change the position of original message of customer > instead to stay on top after the title message, after the response > model before of signature, i.e. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.472 / Virus Database: 269.8.15/847 - Release Date: 12/06/2007 21.42 ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
Re: [otrs] Layout of reply message
The only way for me to work is modify this configuration file: Kernel/Config/Files/ZZZAAuto.pm It's only way Thanks Goffredo Morvillo - Original Message - From: "LQ Marshall" <[EMAIL PROTECTED]> To: "'User questions and discussions about OTRS.org'" Sent: Wednesday, June 13, 2007 11:09 PM Subject: RE: [otrs] Layout of reply message Yes it is possible... Simply edit a template. Probably would be helpful if I remember how/where, but it isn't coming to me. :-) However if you search the archives... This question was asked and answered about a month ago. Q -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, June 13, 2007 3:03 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Layout of reply message I would also like to know about this, some of the customers of the company I work for get annoyed with the reply being at the bottom instead of the top. Quoting "Postmaster @ I Viaggi dell'Airone" <[EMAIL PROTECTED]>: > Hallo, > I have a question for you. > > It's possible to change the position of original message of customer > instead to stay on top after the title message, after the response > model before of signature, i.e. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.472 / Virus Database: 269.8.15/847 - Release Date: 12/06/2007 21.42 ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
[otrs] Layout of reply message
Hallo, I have a question for you. It's possible to change the position of original message of customer instead to stay on top after the title message, after the response model before of signature, i.e. - tile model response > original message signature Thank's a lot Goffredo Morvillo ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/