I thought it was off by default. SysConfig, Ticket->Core::Ticket.
Please consider searching SysConfig for the keywords. It's how I answered
your question.
On Mon, Sep 3, 2012 at 8:29 AM, ml ml wrote:
> Hello List,
>
> how can i disable the Ticket Type feature in OTRS 3.1.10?
>
> Thanks,
> Mario
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