Re: [OT] New PC no video

[Greg Keogh]

>
> That's what I was thinking.
> Could be a return or similar.
>
> Was the box all sealed when you got it?
>
> I've had an issue with a mobo before where I couldn't boot it. It turned
> out the bios version wasn't compatible with my ram, but  elevated version
> was.
>

Hello from my new PC! As I type, I'm installing VS2015, which is a fragile
experience because it seems to stall sometimes for hours, and I come back
and do something like cancel the install or reboot, and it redraws the
window and tells me it's finished okay. Some peculiar timing or rendering
"bug" there perhaps, but I've just overlooked it and never bothered to
search or ask about it.

Everything seemed to be nicely sealed, so I certainly hope they were virgin
parts. My friend did update the BIOS after he got the video working, but it
just adds another layer to the confusion about what on earth caused the
video to be initially dead.

The video misery isn't over, as the mobo doesn't support the 2560x1440 of
my DELL 2711 monitor and Whirlpool discussions explain all this and hint
that I will certainly need a video card. The details are boring and
depressing, but it's a tragedy that in this day and age I still have to use
a separate video card (more parts and noise). I get the impression the
standards about video aren't too standard.

The weirdest things are happening though, like the EPSON scanner dialog
pops-up and all of the text in the modal dialog are question marks ??,
so I guess there is some Unicode problem, but you can't make this shit up.
My wife asked me "what do normal people do to get a new PC working
properly", I said "I just don't know, I guess they finish up with a
non-optimal partly working mess full of bloatware, toolbars, shortcuts,
useless services and icons and they don't know any better". A strong
argument for an iMac and the Apple Store and it's vetting process.

*GK*

Re: [OT] New PC no video

[Les Hughes]

+1. It's not new.

If you want to test the theory, reset the bios to factory default, and 
see what the video defaults to.


Cheers,
Les

On 24/01/16 16:23, Ken Schaefer wrote:

Could it be that someone’s already had a play with the board? Seems like
an odd configuration, and if it were normal, I’d guess that it’d be the
#1-10 hits on Google as every man and his dog would be running into the
same problem.

Also, just a thought, if the board supports Intel vPro, then the AMT
feature would allow someone to reconfigure the BIOS over the LAN, thus
getting around the Catch 22 situation you describe.

*From:*ozdotnet-boun...@ozdotnet.com
[mailto:ozdotnet-boun...@ozdotnet.com] *On Behalf Of *Greg Keogh
*Sent:* Saturday, 23 January 2016 6:04 PM
*To:* ozDotNet 
*Subject:* Re: [OT] New PC no video

My friend just rang to say he got the new box working, but in a way the
confused and worried him. He also could get no video out of the
motherboard, so in desperation he stuck a video card in, and it worked.
Then in the BIOS screen he set it to use "onboard video" (which normally
has to be the default), after which it works without the video card. So
how stupid is that?! A perfect Catch-22 .. you can't configure the video
to work until you get the video working. Sheesh! I'wondering if the
ASRock board come out of the factory with the wrong settings -- /GK/

On 23 January 2016 at 17:43, Ian Thomas > wrote:

We couldn't even get the BIOS screen to show -- /GK/

That’s tell-tale for RAM not seated, and/or CPU. I’m not sure with
these new MBs whether there is a connection to a speaker but it was
used as a useful fault detection by a pattern of “beeps”. Your MB’s
guide may show a pattern of LEDs for fault diagnosis (green/red
lights on the board).

Ian Thomas

Albert Park, Victoria 3206 Australia

RE: [OT] New PC no video

[Grant Molloy]

That's what I was thinking.
Could be a return or similar.

Was the box all sealed when you got it?

I've had an issue with a mobo before where I couldn't boot it. It turned
out the bios version wasn't compatible with my ram, but  elevated version
was.

Grant
On Jan 24, 2016 3:24 PM, "Ken Schaefer"  wrote:

> Could it be that someone’s already had a play with the board? Seems like
> an odd configuration, and if it were normal, I’d guess that it’d be the
> #1-10 hits on Google as every man and his dog would be running into the
> same problem.
>
>
>
> Also, just a thought, if the board supports Intel vPro, then the AMT
> feature would allow someone to reconfigure the BIOS over the LAN, thus
> getting around the Catch 22 situation you describe.
>
>
>
> *From:* ozdotnet-boun...@ozdotnet.com [mailto:
> ozdotnet-boun...@ozdotnet.com] *On Behalf Of *Greg Keogh
> *Sent:* Saturday, 23 January 2016 6:04 PM
> *To:* ozDotNet 
> *Subject:* Re: [OT] New PC no video
>
>
>
> My friend just rang to say he got the new box working, but in a way the
> confused and worried him. He also could get no video out of the
> motherboard, so in desperation he stuck a video card in, and it worked.
> Then in the BIOS screen he set it to use "onboard video" (which normally
> has to be the default), after which it works without the video card. So how
> stupid is that?! A perfect Catch-22 .. you can't configure the video to
> work until you get the video working. Sheesh! I'wondering if the ASRock
> board come out of the factory with the wrong settings -- *GK*
>
>
>
> On 23 January 2016 at 17:43, Ian Thomas  wrote:
>
> We couldn't even get the BIOS screen to show -- *GK*
>
> That’s tell-tale for RAM not seated, and/or CPU. I’m not sure with these
> new MBs whether there is a connection to a speaker but it was used as a
> useful fault detection by a pattern of “beeps”. Your MB’s guide may show a
> pattern of LEDs for fault diagnosis (green/red lights on the board).
>
>
>
> Ian Thomas
>
> Albert Park, Victoria 3206 Australia
>
>
>
>
>

Re: [OT] New PC no video

[Thomas Koster]

On 23 January 2016 at 19:18, Greg Harris 
wrote:

> Warning tangent alert...
>
> Back in the day (early 80's) one of my mates to test the boot process of a
> new machine, would set his transistor radio going next to the machine.
> It would be totally off station so as just to hear static.
> Then as the machine boots, you listen to the RF interference.
> As the machine executes different parts of the boot sequence there were
> clear changes in the tone.
> (memory checks are long sequence of the same tone, other processes are all
> over the place, nothing is nothing)
> You need to know the sound of a healthy boot to recognise an unhealthy
> boot.
>
> I thought he was mad until I saw it!
> I do not think it would be as valid today with much faster clock speeds.
> This was on machines based on M6800 CPUs (
> https://en.wikipedia.org/wiki/Motorola_6800).
>

This sounds similar to an unusual feature of the GHC Haskell runtime. From
the user manual:

*4.17.7 RTS options for hackers, debuggers, and over-interested souls*


> These RTS options might be used (a) to avoid a GHC bug, (b) to see “what’s
> really happening”, or (c) because you feel like it.
> Not recommended for everyday use!



-B Sound the bell at the start of each (major) garbage collection.
> Oddly enough, people really do use this option! Our pal in Durham
> (England), Paul Callaghan, writes: “Some people
> here use it for a variety of purposes—honestly!—e.g., confirmation that
> the code/machine is doing something, infinite loop
> detection, gauging cost of recently added code. Certain people can even
> tell what stage [the program] is in by the beep
> pattern. But the major use is for annoying others in the same office. . . ”



 --
Thomas Koster

RE: Have Surface Pro 4 multi monitor Display issues been resolved?

[Christopher Walsh]

Greg, “trying better cables” doesn’t solve the issue.  It is a firmware issue 
and has been identified by Microsoft ☺


From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On 
Behalf Of Greg Wood
Sent: Monday, 25 January 2016 12:03 AM
To: ozDotNet 
Subject: Re: Have Surface Pro 4 multi monitor Display issues been resolved?

Hi All,

I guess a few days have passed and you might have all of this solved! One thing 
is try better cables.


Not sure if this is going to help anyone but I have an SP3 running 3 Dell 
U2414H (rev3) monitors running straight off the tablet, no docking station. But 
i lose the Sp3 display when they are connected.

It was a pretty simple setup, with the Dell's having daisy chain of display 
ports in and out. I just have one plug to plug into the side and a usb hub for 
other devices.

One setup issue I had was a flickering screens, or not working at all at the 
start, i chucked ALL of the Dell cables out and got decent ones from cable 
chick. Many forum posts kept saying cables are bad, so i just replaced them all.

The daily issue I have for the dells is I need to turn the power off for 10 
seconds each morning ( i ended up putting on there own power board and switch) 
before they would be detected. But that is now just part of my routine to plug 
it all in.

Not sure if this is relevant at all for sp4, but just how i operate my sp3 
setup and no dock required.

Greg


Greg Wood
e: g...@woodgreg.com
t: +61417044439


On Tue, Jan 12, 2016 at 1:53 PM, Adrian Halid 
> wrote:
Thanks for the update. This was what I also wanted to know.

Hopefully they resolve these issues quickly. I will have to keep my main setup 
as is until they are resolved.

Regards

Adrian Halid

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On 
Behalf Of Christopher Walsh
Sent: Tuesday, 12 January 2016 10:05 AM

To: ozDotNet >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

Further to Anthony’s issues.  There is an issue with the new Dock requiring a 
firmware update in the coming months (still waiting for Microsoft to provide a 
date!!!)

Case is if you are using passive converters (cables from MiniDP to DVI, or 
MiniDP to HDMI or the shipped adapters) the connection between the dock and 
monitor will “drop out”.  This is a known issue at the moment and only affects 
HDMI/DVI connections, VGA isn’t an issue.



From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Anthony Borton
Sent: Tuesday, 12 January 2016 9:51 AM
To: ozDotNet >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

I wanted to add a word of caution with regard to the Surface Display Dock.

I purchased the Surface Display Dock in the hopes of running 2 x 2560x1440 
monitors via the two mini display ports in the dock. Something the device 
should well be able to do. I am using a Surface Pro 4 with the display dock and 
have applied all the latest firmware and driver updates I can find. I am using 
two mini-DP to full size DP cables so no adapters.

At the moment I am struggling to get reliable connection to just ONE of my BENQ 
BL2420PT monitors. Given up on two for now. After trying every possible 
solution I can think of and find online, this is what I end up doing just to 
get it displaying on one of the external monitors about 90% of the time.


1.   Unplug the power from the display dock. (I also remove the connection 
from the Surface but I’m not sure I need to)

2.   Wait for 45-60seconds.

3.   Plug the power cables back into the dock and connect the dock to the 
SP4

4.   Turn the SP4 on.

This is the ONLY way I can get the device to display on my external monitor and 
even then it’s only 90% of the time. I’ve also changed the power settings to 
ensure the SP4 doesn’t go into sleep mode as it never comes back with the 
external display working.

I have also used the same Display Dock and SP4 in another office using a DELL 
monitor at 1920x1080 and it seems to work far more reliably. Can’t easily 
confirm if the issue is more related to the BENQ monitor or the Display Dock at 
this time.

It really shouldn’t be too much to expect these things just work surely.

Cheers

Anthony

From: ozdotnet-boun...@ozdotnet.com 
[mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid
Sent: Tuesday, 12 January 2016 10:37 AM
To: 'ozDotNet' >
Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved?

Something else to be aware of.

Re: Have Surface Pro 4 multi monitor Display issues been resolved?

[Greg Wood]

Hi All,

I guess a few days have passed and you might have all of this solved! One
thing is try better cables.


Not sure if this is going to help anyone but I have an SP3 running 3
Dell U2414H (rev3) monitors running straight off the tablet, no docking
station. But i lose the Sp3 display when they are connected.

It was a pretty simple setup, with the Dell's having daisy chain of display
ports in and out. I just have one plug to plug into the side and a usb hub
for other devices.

One setup issue I had was a flickering screens, or not working at all at
the start, i chucked ALL of the Dell cables out and got decent ones from
cable chick. Many forum posts kept saying cables are bad, so i just
replaced them all.

The daily issue I have for the dells is I need to turn the power off for 10
seconds each morning ( i ended up putting on there own power board and
switch) before they would be detected. But that is now just part of my
routine to plug it all in.

Not sure if this is relevant at all for sp4, but just how i operate my sp3
setup and no dock required.

Greg


Greg Wood
e: g...@woodgreg.com
t: +61417044439


On Tue, Jan 12, 2016 at 1:53 PM, Adrian Halid  wrote:

> Thanks for the update. This was what I also wanted to know.
>
>
>
> Hopefully they resolve these issues quickly. I will have to keep my main
> setup as is until they are resolved.
>
>
>
> *Regards*
>
>
>
> *Adrian Halid*
>
>
>
> *From:* ozdotnet-boun...@ozdotnet.com [mailto:
> ozdotnet-boun...@ozdotnet.com] *On Behalf Of *Christopher Walsh
> *Sent:* Tuesday, 12 January 2016 10:05 AM
>
> *To:* ozDotNet 
> *Subject:* RE: Have Surface Pro 4 multi monitor Display issues been
> resolved?
>
>
>
> Further to Anthony’s issues.  There is an issue with the new Dock
> requiring a firmware update in the coming months (still waiting for
> Microsoft to provide a date!!!)
>
>
>
> Case is if you are using passive converters (cables from MiniDP to DVI, or
> MiniDP to HDMI or the shipped adapters) the connection between the dock and
> monitor will “drop out”.  This is a known issue at the moment and only
> affects HDMI/DVI connections, VGA isn’t an issue.
>
>
>
>
>
>
>
> *From:* ozdotnet-boun...@ozdotnet.com [
> mailto:ozdotnet-boun...@ozdotnet.com ] *On
> Behalf Of *Anthony Borton
> *Sent:* Tuesday, 12 January 2016 9:51 AM
> *To:* ozDotNet 
> *Subject:* RE: Have Surface Pro 4 multi monitor Display issues been
> resolved?
>
>
>
> I wanted to add a word of caution with regard to the Surface Display Dock.
>
>
>
> I purchased the Surface Display Dock in the hopes of running 2 x 2560x1440
> monitors via the two mini display ports in the dock. Something the device
> should well be able to do. I am using a Surface Pro 4 with the display dock
> and have applied all the latest firmware and driver updates I can find. I
> am using two mini-DP to full size DP cables so no adapters.
>
>
>
> At the moment I am struggling to get reliable connection to just ONE of my
> BENQ BL2420PT monitors. Given up on two for now. After trying every
> possible solution I can think of and find online, this is what I end up
> doing just to get it displaying on one of the external monitors about 90%
> of the time.
>
>
>
> 1.   Unplug the power from the display dock. (I also remove the
> connection from the Surface but I’m not sure I need to)
>
> 2.   Wait for 45-60seconds.
>
> 3.   Plug the power cables back into the dock and connect the dock to
> the SP4
>
> 4.   Turn the SP4 on.
>
>
>
> This is the ONLY way I can get the device to display on my external
> monitor and even then it’s only 90% of the time. I’ve also changed the
> power settings to ensure the SP4 doesn’t go into sleep mode as it never
> comes back with the external display working.
>
>
>
> I have also used the same Display Dock and SP4 in another office using a
> DELL monitor at 1920x1080 and it seems to work far more reliably. Can’t
> easily confirm if the issue is more related to the BENQ monitor or the
> Display Dock at this time.
>
>
>
> It really shouldn’t be too much to expect these things just work surely.
>
>
>
> Cheers
>
>
> Anthony
>
>
>
> *From:* ozdotnet-boun...@ozdotnet.com [
> mailto:ozdotnet-boun...@ozdotnet.com ] *On
> Behalf Of *Adrian Halid
> *Sent:* Tuesday, 12 January 2016 10:37 AM
> *To:* 'ozDotNet' 
> *Subject:* RE: Have Surface Pro 4 multi monitor Display issues been
> resolved?
>
>
>
> Something else to be aware of.
>
>
>
>
> https://www.microsoft.com/surface/en-us/support/hardware-and-drivers/troubleshoot-docking-station-surface-dock
>
>
>
> “Monitors that aren’t supported with Surface and Surface Dock
>
>
>
> The monitors listed below have connection issues with Surface and Surface
> Dock. We are working with third parties to resolve these issues and will
> update this page when new information is available.”
>
>
>
> Acer  

Re: [OT] New PC no video

[Bec C]

"Normal" folk get a mac or a dell and dont build their own ;)

On Sunday, 24 January 2016, Greg Keogh  wrote:

> That's what I was thinking.
>> Could be a return or similar.
>>
>> Was the box all sealed when you got it?
>>
>> I've had an issue with a mobo before where I couldn't boot it. It turned
>> out the bios version wasn't compatible with my ram, but  elevated version
>> was.
>>
>
> Hello from my new PC! As I type, I'm installing VS2015, which is a fragile
> experience because it seems to stall sometimes for hours, and I come back
> and do something like cancel the install or reboot, and it redraws the
> window and tells me it's finished okay. Some peculiar timing or rendering
> "bug" there perhaps, but I've just overlooked it and never bothered to
> search or ask about it.
>
> Everything seemed to be nicely sealed, so I certainly hope they were
> virgin parts. My friend did update the BIOS after he got the video working,
> but it just adds another layer to the confusion about what on earth caused
> the video to be initially dead.
>
> The video misery isn't over, as the mobo doesn't support the 2560x1440 of
> my DELL 2711 monitor and Whirlpool discussions explain all this and hint
> that I will certainly need a video card. The details are boring and
> depressing, but it's a tragedy that in this day and age I still have to use
> a separate video card (more parts and noise). I get the impression the
> standards about video aren't too standard.
>
> The weirdest things are happening though, like the EPSON scanner dialog
> pops-up and all of the text in the modal dialog are question marks ??,
> so I guess there is some Unicode problem, but you can't make this shit up.
> My wife asked me "what do normal people do to get a new PC working
> properly", I said "I just don't know, I guess they finish up with a
> non-optimal partly working mess full of bloatware, toolbars, shortcuts,
> useless services and icons and they don't know any better". A strong
> argument for an iMac and the Apple Store and it's vetting process.
>
> *GK*
>