Erasing pains

[Welch, John C.]

How...do I get retrospect to let me erase tapes from a multi - tape set that
are being recycled and the index has long been tossed?

john
-- 
No matter how long the river, the river will reach the sea.
-Eugene Fitch Ware



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Client IP changes

[Welch, John C.]

On the Mac client, if you change the IP address of the machine, do you need
to reinstall the client?

john
-- 
"Sometimes it is entirely appropriate to kill a fly with a sledge hammer."
- Major Holdridge, 1994




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The right thing

[Welch, John C.]

Okay, because I am so willing to jump up and down and scream when I think
the situation requires it, I have the obligation to compliment when
required. 

I received some emails from Eric Ullman at Dantz, and after a phone call,
now feel that Dantz did make an honest mistake in the way they let us know
about the Windows 2000 registry issues. It wasn't being dumb, or anything
else. Unfortunately, because of the high level of reliance we have on our
backup system, even small goofs tend to not really be small.

However, it is also rare, especially if you deal with companies like
Microsoft, to hear a company rep apologize, not because hordes of users
busted them, but because a handful, or even one particularly loudmouthed one
was upset over that goof. Companies sometimes forget that the most important
words in customer relations are sometimes "I'm Sorry". Luckily Dantz has
not, and although there are other companies that realize this, they are too
few and far between.

Whatever nervousness I had about Retrospect a day ago has been answered in a
forthright and honest fashion. As a network admin, I really appreciate that.
It means a lot, both professionally and personally.

Again, a sincere thank you to Dantz for the calmness and honesty they've
shown in handling this.

john c welch

Mac/PC Administrator
MacTech Columnist
MacWeek.com Columnist
MacFixIt.com Editor
Occaisional Loud-Mouthed Git
-- 
"Nuts!" 
- General Anthony McAuliffe, surrounded in Bastogne



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Re: Difference Between v4 & v5 [addendum]

[Welch, John C.]

Thanks for that one statement Eric...it means a lot ;-)

john


On 10/24/00 10:31 AM, "Eric Ullman" <[EMAIL PROTECTED]> wrote:

> One thing, which I forgot to mention...
> 
> It is our intention to bring the new architecture to the Mac product line.

-- 
"For the operators, whom a wise commander uses with great skill and
forethought, and whom the fool throws away in ignorance and contempt."
- Greg Walker (Dedication - At the Hurricane's Eye)



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Event Handler errors

[Welch, John C.]

I'm getting errors from the event handler stating that it cannot perform
text operations of files greater than 32K in size. Ideas?

john
-- 
"Lo Que Sea, Cuando Sea, Donde Sea"
(Anything, Anytime, Anywhere)
7th Special Forces Group (Airborne)




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Adic Scaler 218 update

[Welch, John C.]

Okay, the problem is fixed, and it was (in retrospect :) an obvious one.

The first thing was to upgrade to 4.3, as this allowed the Backup Server to
back up more than one machine per tape.

The *second* part was to update the firmware on the ATTO Fast/Wide/Diff card
to the current version, (1.62), as this fixed the communications problems
between Retrospect and the tape drive. So now, it scans all 18 DLT bays
perfectly, and is backing up like quite the happy camper.
-- 
There is no limit to the good you can do if you don't care who gets the
credit.
-General George C. Marshall 




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ADIC Scalar 218

[Welch, John C.]

I have an ADIC Scalar 218 18-tape lukebox, two drive motors. It's acting way
weird and I was wondering if anyone out there had any experience with this
one. 

The symptoms are: It backs up one client on the backup server, (beige
G3/300, 9.0.4, using an ATTO fast/wide differential SCSI card to connect to
the ADIC), and then calls an error 102, and asks for a tape to be used as
the next tape in the set. I can't get it to back up more than one client,
(the first one on the tape.)

Help!

john



-- 
I don't mind being called tough, since I find in this racket it's the tough
guys who lead the survivors.
- Colonel Curtis LeMay 



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Re: Mac does not support TCP/IP multihoming (Re: )

[Welch, John C.]

Technically, OT *does* support more than one NIC. It's just the user
interface to do this hasn't been implemented yet. Since IPNetRouter and
Vicom's SoftRouter both use OT, it would have to. (and a little perusal of
the developer docs show that indeed it does. What needs to be changed are
things like the TCP/IP control panel.

john


On 05/29/2000 11:53, "Pat Lee" <[EMAIL PROTECTED]> wrote:

> 
> Open Transport, the Macintosh networking architecture, does not support
> multi-link multihoming with TCP/IP. This means that applications will use
> bind to the IP address set in the TCP/IP control panel for the primary NIC
> card. Since you are using your primary NIC/interface to access your cable
> modem, it is going to bind to it.
> 

-- 
I don't mind being called tough, since I find in this racket it's the tough
guys who lead the survivors.
- Colonel Curtis LeMay 



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Re: Unix?

[Welch, John C.]

This would be a good reason to use MacNFS...it *should* keep the
permissions, as that is part of NFS.

john

> From: Verne Arase <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Thu, 16 Mar 2000 12:15:01 -0600
> To: "retro-talk" <[EMAIL PROTECTED]>
> Cc: retro-talk <[EMAIL PROTECTED]>
> Subject: Re: Unix?
> 
> At 9:55 AM -0500 3/15/00, Rich Lafferty wrote:
>> On Wed, Mar 15, 2000 at 03:19:46AM -0600, Verne Arase
>> ([EMAIL PROTECTED]) wrote:
>>> Aren't you polluting the network with twice the traffic if you do this?
>> 
>> I'm not sure I understand why; if you mount the netatalk-shared volume
>> on the machine that's running retrospect, then you're still moving
>> each file across the network once.
>> 
>> Unfortunately, you throw away all of your ownership and permissions
> information at the same time. :-/
> 
> Sorry ... I guess I never considered that you might want to mount the
> drives on your Retro server; for some reason I only considered doing
> it on a client.
> 
> Just my prejudices about keeping important machines as vanilla as
> possible, I suppose ...
> -- 
> It's not what you don't know that'll hurt you;
> it's what you _do_ know that isn't so.
> 
> 
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Re: Unix?

[Welch, John C.]

Or you can install MacNFS on the Mac.

john

> From: Malcolm McLeary <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Wed, 15 Mar 2000 10:09:20 +1100
> To: retro-talk <[EMAIL PROTECTED]>
> Subject: Re: Unix?
> 
> Jon,
> 
> on 15/3/00 9:48 AM, Jon Gardner at [EMAIL PROTECTED] wrote:
> 
 What about using Netatalk to mount volumes on a Unix/Linux box for
 Retrospect to backup? Anyone doing this?
>>> 
>>> Unless I'm missing something obvious, the issue that keeps coming
>>> back to haunt Dantz :-) is that there is no client to run on the *nix
>>> box. Netatalk or not, Retrospect has no way to communicate directly
>>> with the *nix box because there is no client to accept the
>>> proprietary connection.
>> 
>> Retro will backup files from a mounted network drive. You don't have to be
>> running a client on the other machine.
> 
> The point is, without installing Netatalk or SAMBA there are no network
> drives to mount.  Unix/Linux does not provide native filesharing support for
> MacOS or Windows ... that is what Netatalk and SAMBA do.
> 
> Cheers,  Malcolm
> 
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> 
> Information Alchemy Pty Ltd
> ACN 089 239 305
> Canberra, Australia
> 
> Malcolm McLeary  Mobile:   0412 636 086
> Managing DirectorEmail:  [EMAIL PROTECTED]
> 
> This message was sent using Outlook Express 5.0 for Macintosh.
> 
> 
> 
> 
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Re: Sonia's on maternity leave

[Welch, John C.]

huh...Tiffany's...hmmm...checking for spare change...not on my salary...now
had they been registered at Home Depot, we could have all chipped in and got
her a beautiful set of Makita cordless tools. Just the thing for that add-on
to the Barbie house.

8-)

john

> From: Caroline Cho <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: 28 Feb 00 14:30:31 -0800
> To: "retro-talk" <[EMAIL PROTECTED]>
> Subject: Re: Sonia's on maternity leave
> 
> Reply to:   Re: Sonia's on maternity leave
> Sorry, everyone.  The problem has been fixed.
> For those of you who know Sonia, she JUST gave birth to a little girl! If
> you'd like to send a gift, I believe they are registered at Tiffany's. ;-)
> 
> Caroline Cho
> Manager, Corporate Accounts
> Dantz Development
> www.dantz.com
> 925-253-3038
> [EMAIL PROTECTED]
> 
> 
> Jon Gardner wrote:
>> on 2/28/2000 12:14 PM, Sonia Santana Ford at
>> [EMAIL PROTECTED] wrote:
>> 
>>> Thank you for your message. Please note that I am currently on Maternity
>>> Leave and cannot respond to your message. In my absence, you can contact
>>> Caroline Cho via phone or e-mail for assistance. Her e-mail address and
>>> direct phone number are listed below.
> e-mail: [EMAIL PROTECTED]
>>> Phone: 925.253.3038
>>> Regards,
>>> Sonia
>> 
>> Hey, Caroline...Sonia's on maternity leave and her auto-responder is
>> flooding our list. Or is this just a subtle hint that we should get her a
>> baby gift?
>> 
>> :)
>> 
>> <><
>> Jon L. Gardner '89, Computer Systems Manager 
>> Texas A&M University Dept. of Food Services 
>> Tel 979.458.1839 Fax 979.845.2157 ICQ 34792860
>> PGP public key available at 
>> 
>> 
>> 
>> 
>> 
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Re: NT Restore from a Mac

[Welch, John C.]

It's worked perfectly for me in around 10 cases out of 10 tries

> From: Chris Freemesser <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Wed, 2 Feb 2000 09:17:27 -0500
> To: "retro-talk" <[EMAIL PROTECTED]>
> Subject: Re: NT Restore from a Mac
> 
>> I saw it posted here a while back.
>> 
>> Does anyone have the procedure for a complete NT restore from Retrospect
>> Mac?
>> 
>> --
>> Nick Scalise
>> [EMAIL PROTECTED]
> 
> Here's what you need to do:
> 
> 1) Format the PC's hard drive
> 2) Install a fresh copy of NT to a temporary directory (like C:\WINTEMP)
> 3) Install the Retrospect Client software to your temporary directory
> 4) Activate the client software from your backup server
> 5) Restore the contents of the hard drive back to the PC.  Be sure to
> do a "Restore entire disk", and tell it to overwrite existing files.
> Do NOT reboot when done.
> 6) Use the Registry Backup Manager from your TEMPORARY Windows
> install to restore the Registry.  Set the destination to be the
> RESTORED Windows NT folder.
> 
> In theory, the backup will restore the computer to the way it was
> before, and upon reboot, the system will boot from the restored
> Windows directory.  In that case, you can delete the temporary
> Windows installation.
> 
> I'll also add that I've never been able to get this to work with NT.
> I fault NT for this, not Retrospect.  Seems that if you don't have
> one of those idiotic Windows NT information disks you're supposed to
> make from time to time, the restored NT can't be made to boot.
> 
> Chris
> 
> 
> _
> Chris Freemesser, University of Rochester
> Department of Brain & Cognitive Sciences /
> Center for Visual Science
> Meliora Hall, Room 244
> E-Mail: [EMAIL PROTECTED]
> Phone:  (716)275-0786
> _
> 
> 
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Re: Solstice

[Welch, John C.]

That's what I was talking about perfectly. We use legato for our Unix
backups, but it just blew on windows and the Macs. The unique thing about
Dantz, is that a lot of the folks their view *restoring* as Retrospect's
biggest priority. This makes sense, as if the restores are untenable, or
unreliable, what good is backing up? So a lot of the 'lack' of features in
Retrospect are due to this focus on restoration. Considering the garbage
that restoring requires with other products, I think Dantz has the right
idea.

john

> From: Pam Lefkowitz <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Tue, 1 Feb 2000 19:58:22 -0600
> To: "retro-talk" <[EMAIL PROTECTED]>
> Subject: Re: Solstice
> 
>> the best way is to do a test with a test Mac running the legato client. Do a
>> *complete* full backup, then wipe the drive and see how long it takes to
>> restore it. I'm willing to bet that any glaring weaknesses in Legato will
>> pop up wicked fast
>> 
>> john
> 
> It isn't the speed at which the restore on the client is performed but,
> instead, the accuracy with which it is done. When you do the Legato
> equivalent of a "restore entire disk", will Legato put everything back in
> its rightful place and leave the client as if nothing had happened? Will
> the restore leave the user feeling like she's sitting down at her machine
> and can start working right away or will she feel that she has to first
> install and configure everything before being able to work? I'd be
> willing to sacrifice some speed so long as accuracy and security and
> reliability are there.
> 
> I've not used Legato so I can't speak to what its detailed functions are,
> but another good test would be to put a Legato client on a portable and
> then remove the portable from the network for a day or two. See how well
> Legato handles the portable's unattended backup **without user or
> administrative intervention** as it reattaches to the network the next
> day. 
> 
> Hope this helps,
> 
> Pam
> 
> 
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Re: NT Restore from a Mac

[Welch, John C.]

RTFM...it's in the manual and it works perfectly

john

> From: Nick Scalise <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Tue, 01 Feb 2000 14:29:59 -0600
> To: retro-talk <[EMAIL PROTECTED]>
> Subject: NT Restore from a Mac
> 
> I saw it posted here a while back.
> 
> Does anyone have the procedure for a complete NT restore from Retrospect
> Mac?
> 
> -- 
> Nick Scalise
> [EMAIL PROTECTED]
> 
> 
> 
> --
> --
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Re: Solstice

[Welch, John C.]

the best way is to do a test with a test Mac running the legato client. Do a
*complete* full backup, then wipe the drive and see how long it takes to
restore it. I'm willing to bet that any glaring weaknesses in Legato will
pop up wicked fast

john

> From: Thomas Myers <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: Mon, 31 Jan 2000 22:58:09 -0500
> To: "retro-talk" <[EMAIL PROTECTED]>
> Subject: Solstice
> 
> Has anyone had any experience on how well Sun's Solstice/Legato systems backup
> solution works on the Mac.
> 
> It claims it supports up to Mac OS 8.5.  Our sys admin is looking at trashing
> retrospect and switching over to Solstice adn I need to know how that is going
> to affect our Macs.
> 
> Any fodder I can use to keep retrospect would be appreciated.
> 
> 
> Thanks
> *
> *   Apple Solution Expert Member*
> *Apple Product Professional *
> *  Apple Developer Connection Select Member *
> * Thomas Myers,  | MAILTO:[EMAIL PROTECTED] *
> * ITA,Inc.   | http://www.itainc.com*
> * 1250 Scottsville Road, Ste 2   | Phone: (716) 328-7380*
> * Rochester, New York 14624-5757 | FAX:   (716) 328-8269*
> *
> 
> 
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Retro 4.2 and firewalls

[Welch, John C.]

Just a tip, if you have a very restrictive firewall policy, you want to
make sure you open port 497 TCP/UDP *both* waysotherwise it won't
work. Took me a couple of days to realize my boss had only added it from
the client to the server..oy

john


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Re: ASIP & Retro 4.2...an observation

[Welch, John C.]

Well Matt, it didn't fix squat. I am now very lucky to get through a backup
without 2-3 reboots. I have EVERYTHING disabled that I don't need to run the
system. 9 was a completely clean install, on a freshly formatted drive.

Disabling AppleShare on this box is not an option, so how retro runs in that
state is immaterial.

As far as the CPU pig goes, with retro running, fore or back, file transfers
are 20% slower with 4.2 running than 4.1

I'm calling Dantz tech support, 

john

maybe this will get me that standalone retrospect server that logic and
common sense dictate I have...nahhh...finance dweebs have those parts of the
brain removed when they get their degrees

> From: Matthew Tevenan <[EMAIL PROTECTED]>
> Reply-To: "retro-talk" <[EMAIL PROTECTED]>
> Date: 10 Dec 99 07:10:27 -0800
> To: "retro-talk" <[EMAIL PROTECTED]>
> Subject: RE: ASIP & Retro 4.2...an observation
> 
> Reply to:   RE: ASIP & Retro 4.2...an observation
> John,
> 
> When testing AppleShare 6.3, OS 9, and Retrospect 4.2, we didn't
> encounter any problems. When encountering issues like this, the culprit
> usually
> turns out to be something unique to the user's configuration.
> 
> I'd be very interested in hearing if quitting that server agent program
> solves the problem.
> 
> If not, what happens when you run Retrospect after disabling AppleShare?
> Does the problem then go away? If it doesn't, there are other issues at
> work here.
> 
> I'm interested to know how you've come to the conclusion that 4.2 is more
> of a "CPU pig" than 4.1. We actually didn't change that much, at least
> that I'm aware of, that could affect how much CPU time we're taking.
> 
> You can try putting Retrospect into the background, which will make it
> take approximately 30 to 40% less CPU time, but will also slow your backups.
> 
> Regards,
> 
> Matthew Tevenan
> Technical Support Specialist
> Dantz Development Corporation
> 925.253.3050 
> [EMAIL PROTECTED]
> 
> Welch, John C. wrote:
>> I had been having problems with retro dumping into macsbug about every
> 1.5
>> days since upgrading to OS9/ASIP 6.3. I have Retrospect running in a
> 75MB
>> RAM partition, on a G3/300 beige with 256 MB of RAM. However, I also
> noticed
>> the server agent program that auto starts with ASIP, to facilitate
>> connecting remote admin Macs to the ASIP server. On a lark, I quit that,
> so
>> all that is running is Retrospect.
>> 
>> 
>> That was on Tuesday...so we are now well past the earlier crash periods.
> If
>> it makes it through the weekend, I'll call it a bug, and officially
> report
>> it to Dantz and Apple.
>> 
>> But if anyone from Dantz or Apple wants to check this out on their own,
> I
>> will happily help out.
>> 
>> I have noticed that 4.2 is MUCH more of a CPU pig than 4.1 was, so this
> may
>> be an issue.
>> 
>> john
> 
> 
> 
> 
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ASIP & Retro 4.2...an observation

[Welch, John C.]

I had been having problems with retro dumping into macsbug about every 1.5
days since upgrading to OS9/ASIP 6.3. I have Retrospect running in a 75MB
RAM partition, on a G3/300 beige with 256 MB of RAM. However, I also noticed
the server agent program that auto starts with ASIP, to facilitate
connecting remote admin Macs to the ASIP server. On a lark, I quit that, so
all that is running is Retrospect.


That was on Tuesday...so we are now well past the earlier crash periods. If
it makes it through the weekend, I'll call it a bug, and officially report
it to Dantz and Apple.

But if anyone from Dantz or Apple wants to check this out on their own, I
will happily help out.

I have noticed that 4.2 is MUCH more of a CPU pig than 4.1 was, so this may
be an issue.

john



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