[rt-users] Apache taking up too much CPU
Hi Guys, I have a test RT 4.0.4 install from the Ubuntu 12.04 repository. This is not used intensively and at any give time has about 2 users logged in at max. My setup is as follows 1) Ubuntu 12.04 with 613MB RAM 2) RT 4.0.4 from the repository with MySQL5 as the database 3) Apache2 running with Worker mpm 4) Currently have 18 users, 15 tickets and 2 queues 5) No plugins installed/enabled for RT 6) Nothing else installed on the system. It is solely used for RT. The problem I am seeing is that every few hours the Apache2 process starts taking up 99% CPU. A restart fixes it only to have it happen again in some time. I've tried a lot of different ways to debug but can't figure out what is happening. Any tips or suggestions on how to go about figuring out what is causing this? Anybody else faced the same issues with this particular version from the repository? Should I go for a manual install of 4.0.7? Thanks, BS Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs
Re: [rt-users] share dashboard with a group
On 10/03/2012 02:07 PM, Asanka Gunasekera wrote: Hi Albert, this document does not tell you how to create the shared dashboard :( Save it as a dashboard for that group. When you click "Home/New Dashboard" see "Privacy"? That's the important bit. If you have rights to create dashboards for that group, you should see it in the dropdown list. --Glenn -- Glenn E. Sieb System Administrator +1 201 809-4958 eFashionSolutions 80 Enterprise Avenue South Secaucus, NJ 07094 Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs
Re: [rt-users] share dashboard with a group
Hi Albert, this document does not tell you how to create the shared dashboard :(Thanks and best RegardsASankaFrom: Scotto Alberto To: Asanka Gunasekera ; "rt-users@lists.bestpractical.com" Sent: Tuesday, 2 October 2012, 21:22 Subject: RE: [rt-users] share dashboard with a group You have to grant rights accordingly. See http://requesttracker.wikia.com/wiki/ManualDashboards I’d suggest to go to Tools, configuration, global, group rights, and grant the rights for viewing group dashboards to test_grp Regards Alberto Scotto Blue Reply Via Cardinal Massaia, 83 10147 - Torino - ITALY phone: +39 011 29100 al.sco...@reply.it www.reply.it From: rt-users-boun...@lists.bestpractical.com [mailto:rt-users-boun...@lists.bestpractical.com] On Behalf Of Asanka Gunasekera Sent: martedì 2 ottobre 2012 12:26 To: rt-users@lists.bestpractical.com Subject: [rt-users] share dashboard with a group Hi, I have created a dash board (test_dash) and I have a group called test_grp. Now I want to share this dash with my group. How can I going about doing this Thanks and Regards -- The information transmitted is intended for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs
Re: [rt-users] Auto create user default password
On Thu, Sep 27, 2012 at 12:27:51PM -0400, Mark Fuller wrote: >Is there a way when a user is auto created because of an email they sent > to have a password >set for them automatically when the user is created? There's a template on the wiki for doing this. http://requesttracker.wikia.com/wiki/AutogeneratedPassword It should really get cleaned up into an extension one of these days. -kevin pgp3BFRXhoA9r.pgp Description: PGP signature Final RT training for 2012 in Atlanta, GA - October 23 & 24 http://bestpractical.com/training We're hiring! http://bestpractical.com/jobs
