Re: [rt-users] Add Attachments to Custom Template

[globo]

thanks Ruslan for the link. 

I made the changes and now I get the images as
[cid:image001.jpg@018998C2.1ErttE250] in the email notifications. Is there
anyway to get the images to attached to the email or to get the image to
display correctly ? 



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Re: [rt-users] Add Attachments to Custom Template

[Ruslan Zakirov]

Have you seen the following?

http://requesttracker.wikia.com/wiki/Template#Attaching_original_attachments_to_the_mail


On Tue, Jun 11, 2013 at 8:12 PM, globo wrote:

> Hi,
>
> I have a template that emails a group when a ticket changes queue with the
> details of the request. I need to add the attachments to the email, but I
> cant figure out whats required to add the attachments.
>
>
> ---
>
> Condition : On Queue Change
> Action  : Notify Other Recipients
> Template :  "My Template Name"
> Stage  : Transaction Create
>
> --
>
>
> Template - "My Template Name"
> 
>
> To: { my $group = RT::Group->new( $RT::SystemUser );
> $group->LoadUserDefinedGroup("My Group");
> $group->MemberEmailAddressesAsString; }
>
> {$Ticket->Transactions->First->Content()}
>
> -
>
> Anyone have a script that adds attachments ?
>
> Any help much appreciated.
>
>
>
>
>
>
>
> --
> View this message in context:
> http://requesttracker.8502.n7.nabble.com/Add-Attachments-to-Custom-Template-tp54247.html
> Sent from the Request Tracker - User mailing list archive at Nabble.com.
>
>
> --
> RT Training in Seattle, June 19-20: http://bestpractical.com/training
>



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[rt-users] Add Attachments to Custom Template

[globo]

Hi, 

I have a template that emails a group when a ticket changes queue with the
details of the request. I need to add the attachments to the email, but I
cant figure out whats required to add the attachments. 


---

Condition : On Queue Change 
Action  : Notify Other Recipients 
Template :  "My Template Name" 
Stage  : Transaction Create 

--


Template - "My Template Name" 


To: { my $group = RT::Group->new( $RT::SystemUser );
$group->LoadUserDefinedGroup("My Group");
$group->MemberEmailAddressesAsString; }

{$Ticket->Transactions->First->Content()}

-

Anyone have a script that adds attachments ?

Any help much appreciated.  







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http://requesttracker.8502.n7.nabble.com/Add-Attachments-to-Custom-Template-tp54247.html
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