Hi Mike
Thanks for your reply.
I don't think the issue was in Glattbrugg, sounds like a coincidence. Also,
the outage was for ~50 minutes, until the routing changed. Find below two
screenshots from mtr running during the problems. At 14:39 the hops after
Swisscom went to NTT. At 14:50 it changed to several others, even telia.
http://www.claudiokuenzler.com/media/mtr-1439.png
http://www.claudiokuenzler.com/media/mtr-1450.png
Anyone from Swisscom able to tell some details?
thanks
On Tue, Oct 11, 2016 at 10:55 AM, Mike Kellenberger <
mike.kellenber...@escapenet.ch> wrote:
> Hi Claudio
>
> Our monitoring systems detected a short power outage on one of the power
> feeds in the Interxion datacenter in Glattbrugg exactly in that timeframe.
> Maybe these incidents were connected? A device with a single power supply
> maybe?
>
> Regards,
>
> Mike
>
> --
> Mike Kellenberger | Escapenet GmbH
> www.escapenet.ch
> +41 52 235 0700/04
> Skype mikek70atwork
>
>
> On 11.10.2016 08:51, Claudio Kuenzler wrote:
>
>> Hello all,
>>
>> I'd like to know if anyone else experienced routing problems yesterday
>> on October 10th 2016 from Swisscom networks to Amazon AWS (Ireland).
>> We've had our server connections cut between 1400 and 1450. I'm pretty
>> sure the problem was with NTT, which was the next hop after Swisscom.
>>
>> At 1450 someone (Swisscom or AWS?) changed the routing and the next hop
>> after Swisscom changed to DTAG.
>>
>> Does anyone have more insights who "fixed" it yesterday?
>> Swisscom only responded to our incident ticket that "Amazon uses
>> loadbalancers and therefore several destination ip addresses" and
>> "traceroute has changed since your screenshot" which is not helpful at
>> all.
>>
>> Thanks in advance for any information.
>>
>> ck
>>
>>
>>
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