[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

Now this one please, cause we still can't hear anything:

https://bugs.launchpad.net/canonical-devices-system-image/+bug/1579570

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Invalid
Status in qtmultimedia-opensource-src package in Ubuntu:
  Invalid
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

Reply back here if anything like this comes up again and we can discuss
re-opening this bug.

** Changed in: media-hub (Ubuntu)
   Status: Incomplete => Invalid

** Changed in: pulseaudio (Ubuntu)
   Status: Incomplete => Invalid

** Changed in: qtmultimedia-opensource-src (Ubuntu)
   Status: Confirmed => Invalid

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Invalid
Status in qtmultimedia-opensource-src package in Ubuntu:
  Invalid
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

@ Anupam
What I complained about at #114 happened to me only once or twice under OTA-13. 
I almost do not reboot my phone at all: for example my uptime at the moment is 
9 days. I think the essence of this bug was fixed in OTA-13 and the whole bug 
can be closed and marked as fixed. If it happens that someone doesn't get a 
notification it seems to be a single time issue as many in Ubuntu that happen 
from time to time.

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

I haven't experienced this issue after OTA-13 for a single time
(Although I usually reboot my phone after 3-4 days for other things).

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

@Jimbo That's a separate issue I believe. See bug #1516696, a fix should
arrive with OTA-14.

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jimbo G]

This bug still very much exists for me (E4.5, OTA 13) - with the added
problem that I don't even get a vibration alert or the flashing green
LED to let me know that an SMS has been received.

The phone remains totally silent until I press a button to unlock it, at
which point it vibrates, plays the sound alert and the green LED starts
flashing.

This happens even if I received the SMS several hours earlier and is
making my life difficult.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

@Marek that's bug #1612367

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Marek Greško]

Not sure whether it is same bug, but today there was no ringing on
incoming call. Just only seen incoming call on a display. BQ E4.5 with
OTA13.

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

** Attachment added: "_usr_bin_media-hub-server.32011.crash"
   
https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1544477/+attachment/4756983/+files/_usr_bin_media-hub-server.32011.crash

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to qtmultimedia-opensource-
src in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

http://paste.ubuntu.com/23290548/

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src in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

Sorry to say that guys, but... my phone (E4.5 under OTA13) doesn't give
a sound any more. Do You want to see any logs before I reboot it?

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

So... the first step made. Now the second one please cause without
fixing this bug:

https://bugs.launchpad.net/canonical-devices-system-image/+bug/1579570

all effort is in vain. I still can't hear anything.

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Pat McGowan]

** Changed in: canonical-devices-system-image
   Status: Fix Committed => Fix Released

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Released
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Pat McGowan]

** Changed in: canonical-devices-system-image
   Status: In Progress => Fix Committed

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Committed
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Launchpad Bug Tracker]

This bug was fixed in the package telephony-service -
0.1+16.10.20160909.1-0ubuntu1

---
telephony-service (0.1+16.10.20160909.1-0ubuntu1) yakkety; urgency=medium

  [ Tiago Salem Herrmann ]
  * Fix test failure with new libphonenumber release.
  * Move telepathy-ofono from "Depends" to "Suggests".

 -- Gustavo Pichorim Boiko   Fri, 09 Sep
2016 14:54:02 +

** Changed in: telephony-service (Ubuntu)
   Status: Fix Committed => Fix Released

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Released
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Pat McGowan]

@jibel we are fighting in the status :)
I think this is stuck in https://requests.ci-train.ubuntu.com/#/silo/098
The fix is not released to telephony service

** Changed in: canonical-devices-system-image
   Status: Fix Committed => In Progress

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Committed
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jean-Baptiste Lallement]

** Changed in: canonical-devices-system-image
   Status: In Progress => Fix Committed

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Committed
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Committed
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Pat McGowan]

** Changed in: canonical-devices-system-image
   Status: Fix Committed => In Progress

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Committed
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Pat McGowan]

** Changed in: canonical-devices-system-image
   Status: In Progress => Fix Committed

-- 
You received this bug notification because you are a member of Ubuntu
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src in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Fix Committed
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Committed
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Launchpad Bug Tracker]

This bug was fixed in the package unity8 - 8.14+16.10.20160826-0ubuntu1

---
unity8 (8.14+16.10.20160826-0ubuntu1) yakkety; urgency=medium

  * Make sure we emit sounds when taking a screenshot even after media-
hub (LP: #1544477)

 -- Alfonso Sanchez-Beato   Fri, 26
Aug 2016 08:14:14 +

** Changed in: unity8 (Ubuntu)
   Status: Fix Committed => Fix Released

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Committed
Status in unity8 package in Ubuntu:
  Fix Released

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

Added qtmultimedia to the affected list to capture future effort to more
permanently fix this bug. Recovery after a media-hub-server crash really
belongs in qtmultimedia so that every supported client is able to
continue playback even after a media-hub-server crash.

** Changed in: telephony-service (Ubuntu)
   Status: In Progress => Fix Committed

** Changed in: unity8 (Ubuntu)
   Status: In Progress => Fix Committed

** Also affects: qtmultimedia-opensource-src (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: qtmultimedia-opensource-src (Ubuntu)
   Status: New => Confirmed

** Changed in: telephony-service (Ubuntu)
   Importance: Undecided => High

** Changed in: unity8 (Ubuntu)
   Importance: Undecided => High

** Changed in: qtmultimedia-opensource-src (Ubuntu)
   Importance: Undecided => High

** Changed in: indicator-sound (Ubuntu)
   Status: Incomplete => Invalid

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Invalid
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in qtmultimedia-opensource-src package in Ubuntu:
  Confirmed
Status in telephony-service package in Ubuntu:
  Fix Committed
Status in unity8 package in Ubuntu:
  Fix Committed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Alfonso Sanchez-Beato]

Branchs linked for telephony-service and unity8, which will solve this
in case media-hub restarts.

@gtriderxc, thanks for the crash file, but unfortunately it misses the
CoreDump field for some reason, not sure why yet.

** Changed in: unity8 (Ubuntu)
   Status: Confirmed => In Progress

** Changed in: unity8 (Ubuntu)
 Assignee: (unassigned) => Alfonso Sanchez-Beato (alfonsosanchezbeato)

** Branch linked: lp:~phablet-team/unity8/sms-notif-lp1544477

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in telephony-service package in Ubuntu:
  In Progress
Status in unity8 package in Ubuntu:
  In Progress

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Pat McGowan]

** Changed in: telephony-service (Ubuntu)
   Status: Confirmed => In Progress

** Changed in: canonical-devices-system-image
   Status: Incomplete => In Progress

** Changed in: canonical-devices-system-image
Milestone: backlog => 13

** Changed in: telephony-service (Ubuntu)
 Assignee: (unassigned) => Alfonso Sanchez-Beato (alfonsosanchezbeato)

-- 
You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in telephony-service package in Ubuntu:
  In Progress
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Alfonso Sanchez-Beato]

** Also affects: telephony-service (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: telephony-service (Ubuntu)
   Status: New => Confirmed

** Changed in: media-hub (Ubuntu)
   Status: Confirmed => Incomplete

** Changed in: unity8 (Ubuntu)
   Status: Incomplete => Confirmed

** Branch linked: lp:~phablet-team/telephony-service/sms-notif-lp1544477

-- 
You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in telephony-service package in Ubuntu:
  Confirmed
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

** Attachment added: "_usr_bin_media-hub-server.32011.crash"
   
https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1544477/+attachment/4726266/+files/_usr_bin_media-hub-server.32011.crash

-- 
You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Alfonso Sanchez-Beato]

@GTriderXC, the easiest thing would be to enable developer mode and grab
the crash file from a PC:

adb pull /var/crash/

then you can upload to the bug.

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

I pasted a wrong link sorry but at the moment i have no time to find out
how to copy the crash file not through a terminal. I asked for help in
my last post but no response. I can provide you more info if You want if
you help me to do it through a pc.

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You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

@Alfonso, i have a media-hub-server crash file.

http://paste.ubuntu.com/23079628/

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@Alfonso: well it is *a* cause but not necessarily all causes. I knew
that this was reproducible if you killed media-hub-server or it crashed
on its own and I did take care of several cases of unhandled exceptions
that would cause media-hub-server to crash. Having said that, ahayzen is
working on a QML wrapper that will automatically restore a new Player
connection to media-hub-server after it has restarted along with some
basic state such as the Playlist items. We might be able to create a
similar thing in C++ that wraps QMediaPlayer so that it could be used by
all platform supported playback sessions. Doing the restoration from
qtubuntu-media just wasn't really possible given how QtMultimedia is
written.

-- 
You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Alfonso Sanchez-Beato]

Note on comment #101: I have checked that the issue happens for both
OTA12 and rc-proposed/bq-aquaris.en image #412, for BQ Aquaris 4.5

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Alfonso Sanchez-Beato]

I was able to reproduce this finally. It is a matter of killing media-
hub-server:

pkill -9 media-hub

(this has the same effect as a media-hub-server crash).

media-hub-server re-starts, but it looks like not all the system
recovers and re-connects to dbus-interface. Voice calls ringing,
telegram notifications and videos/music still sound, but SMS
notifications and screenshots do not emit sound anymore.

So we have here:

* A media-hub-server crash (could somebody please check if they have
crash files for media-hub-server in /var/crash?)

* An issue with reconnections to media-hub, for:
1. SMS notifications. telephony-service-indicator is the responsible for them
2. Screenshot sound. unity8 is the one emitting it

Recently there was an effort to make media-hub *client library*
resilient to media-hub-server crashes, but it looks like that has not
been enough for this case. However, I am not sure if we can completely
restore transparently from the library or we need that indicator/unity8
to be ready for media-hub crashes and be able to re-connect.

** Changed in: media-hub (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

Since a few days a Clock app (which I open everyday to set an alarm
clock) needed to open itself something like 15 seconds so I decided to
reboot the phone today. It helped. Also Sms sounds >were< :-) back. I
killed them in something like 5-10 minutes. How: I used the phone with
intensity of a whole week: received many messages, answered a phone
call, listened to the radio, launched a movie, played a game, opened as
many apps as possible and suddenly a sms message came without a sound. I
reboot the phone again and perhaps it happens again. I attached a log
file but I'm not sure if it is the one You need. The operation described
in #82 perhaps succeeded but I can't find a tar file on the phone. Is
there any possibility to browse root catalogues from a pc?

** Attachment added: "syslog"
   
https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1544477/+attachment/4724562/+files/syslog

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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@Anupam: with OTA-12 you already have the fix for bug #1596329. The
other one will come with OTA-13. Until we know what the cause is though,
which many people have been trying to identify, it'll be very difficult
to make sure that it's fixed. I appreciate your patience as we try and
figure this out though.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

I concur with @GTriderXC. Exactly the same behaviour! Many times I leave
my phone untouched except a few calls, Telegram messages, and casual
web-browsing sessions (can't avoid these, as I mentioned before this
phone is my daily driver), but then 1-2 days later again the same no-
SMS-sound-issue. I really hope fixes for bug #1506953 and bug #1596329
get rid of this nuisance.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

I haven't rebooted my bq 4.5 yet if anyone has any more questions so the
bug is still active on my phone with OTA-12. As I wrote several times
this bug has nothing to do with anything: not a music player, not a
game, it just comes out of the sky as many things in this phone. You
will not reproduce it after reboot. The only possibility that comes to
my mind is that sound disappears after becoming some count of messages
or after a certain uptime of the device.

As I wrote above the phone can be as overloaded that You won't be able
to start any app but the sms sound work. On the other way, You can leave
Your phone untouched after reboot for a several days and suddenly the
green lamp starts to blink with no sound.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Alfonso Sanchez-Beato]

@mpredotka thanks for the logs, will be useful.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

@Michal Looks like you just jinxed it (by your comment #83)! 

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Michal Predotka]

bq e4.5 OTA-12

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@Michal: which device are you using?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Michal Predotka]

I've noticed the green led when I took the phone out of my pocket. I didn't 
hear the sound but wasn't sure if that's due to the bug or because I was in 
noisy surroundings. I asked someone to send me a message to check if this is 
due to the bug and the message arrived without the sound notification. 
Few hours before I was listening to a podcast using Podbird app. Not sure if 
that could be related as I every day without issues since OTA-12.

Telegram notifications work fine with the sound. Music app plays songs
fine. I can hear alarms in the clock app too. Screenshots, on the other
hand, _do not_ make a sound.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@Michal: can you reproduce it reliably? What were you doing when you
noticed it wasn't working? Are Telegram notifications working for you
right now? How about alarms in the clock app? Can you play music from
the music-app?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Michal Predotka]

I was happy to early  The bug just happened to me. Log as instructed in
comment #82 attached

** Attachment added: "log.tar.gz"
   
https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1544477/+attachment/4723605/+files/log.tar.gz

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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Re: [Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[John]

I'd like to help but I really don't know anything about delving into the 
phone software at present I am just using it as a phone with browser 
access.

I have not dared set it to writeable mode (which I assume is Developer 
Mode) I don't know how to access root on it, also the chances of me 
typing those strings accurately on the touch keyboard are not high. Or 
can I access it via my computer if I go to Developer Mode? I can't see 
the directories you mention. Wrong place for these questions. Is there 
an idiots guide somewhere?




On 18/08/16 17:46, Devid Antonio Filoni wrote:
> @John, @Anupam: could you try to follow steps described by Alfonso in
> comment #82? I would also try to enable pulseaudio logging.
>
>
> How to enable pulseaudio logging (looks like wiki instructions don't work for 
> Ubuntu Touch, IIRC these are the right steps):
> - set device to writable mode
> As root:
> - create backup file: cp /usr/share/upstart/sessions/pulseaudio.conf 
> /usr/share/upstart/sessions/pulseaudio.conf.bkp
> - edit in file /usr/share/upstart/sessions/pulseaudio.conf
>line:
>exec pulseaudio --start
>to:
>exec pulseaudio - --start 
> --log-target=newfile:/tmp/pulseverbose.log --log-time=1
> - restart device
>
> Please do not restart your phone after you reproduce the issue or log
> files will be lost (copy them in another directory first so you can
> upload them later)
>
> (from wiki) The log files are in the /tmp directory. You might see more
> than one file (pulseverbose.log, pulseverbose.log.1, pulseverbose.log.2,
> etc). In case you don't know which file is the right one, please attach
> all files to the launchpad bug.
>

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Devid Antonio Filoni]

@John, @Anupam: could you try to follow steps described by Alfonso in
comment #82? I would also try to enable pulseaudio logging.


How to enable pulseaudio logging (looks like wiki instructions don't work for 
Ubuntu Touch, IIRC these are the right steps):
- set device to writable mode
As root:
- create backup file: cp /usr/share/upstart/sessions/pulseaudio.conf 
/usr/share/upstart/sessions/pulseaudio.conf.bkp
- edit in file /usr/share/upstart/sessions/pulseaudio.conf
  line:
  exec pulseaudio --start
  to:
  exec pulseaudio - --start --log-target=newfile:/tmp/pulseverbose.log 
--log-time=1
- restart device

Please do not restart your phone after you reproduce the issue or log
files will be lost (copy them in another directory first so you can
upload them later)

(from wiki) The log files are in the /tmp directory. You might see more
than one file (pulseverbose.log, pulseverbose.log.1, pulseverbose.log.2,
etc). In case you don't know which file is the right one, please attach
all files to the launchpad bug.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

I'm having this issue as frequently as before even after OTA-12, but I
couldn't find steps to reproduce the issue reliably. What happens is
usually after 1-2 days after a reboot, this issue appears out of
nowhere. Also deleting ubuntu-phablet-stream-volumes.tdb file is
redundant, a reboot only makes things normal again.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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Re: [Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[John]

It is still broken on my BQ E4.5 with OTA-12 but I don't know how to 
make it break.
The only reliable sms sound alert is the first one after a restart so if 
I think I am going to get more sms I need to know about I now restart 
phone after receiving each one.




On 18/08/16 14:46, Jim Hodapp wrote:
> Marked this bug as incomplete. If anybody sees this issue with OTA-12
> and can reliably reproduce the issue, we'll reopen this bug.
>

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

Marked this bug as incomplete. If anybody sees this issue with OTA-12
and can reliably reproduce the issue, we'll reopen this bug.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

It's possible that a fix that I landed in OTA-12 that took care of a
nasty thread deadlock issue took care of this issue, or at least once
trigger of it.

** Changed in: canonical-devices-system-image
   Status: In Progress => Incomplete

** Changed in: indicator-sound (Ubuntu)
   Status: Confirmed => Incomplete

** Changed in: media-hub (Ubuntu)
   Status: Invalid => Incomplete

** Changed in: unity8 (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Incomplete
Status in indicator-sound package in Ubuntu:
  Incomplete
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Michal Predotka]

Just to let you know I've not experienced this bug in OTA-12 yet. In
OTA-11 it happened very often.

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Alfonso Sanchez-Beato]

I have been trying to reproduce the bug in most of the devices in
different ways (screenshot, sms, telegram), but no luck.

@all, is there anybody still experiencing this in OTA-12? If that is the
case, and you can reproduce easily, please do in your phone:

rm ~/.cache/upstart/*
sudo sh -c '> /var/log/syslog'

-> reproduce now the bug. Then gather the logs with

tar cvzf log.tar.gz ~/.cache/upstart/* /var/log/syslog

and upload log.tar.gz to launchpad.

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@Alfonso, @Pat: that's the issue I mentioned yesterday. Sounds like
something that might be a hole in QA testing that we should bring up
with that team.

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Alfonso Sanchez-Beato]

@Pat, @Jim, I have sent an e-mail about this.

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Pat McGowan]

@alfonso does that come from the device tarball? certainly works on other 
devices
anything else missing there?

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Alfonso Sanchez-Beato]

Hmm, it looks like the screenshot issue is happening because file

"/system/media/audio/ui/camera_click.ogg"

does not exist. So it is a different bug.

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: unity8 (Ubuntu)
   Status: New => Confirmed

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: indicator-sound (Ubuntu)
   Status: New => Confirmed

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Alfonso Sanchez-Beato]

I have tested the screenshot case in turbo, where I heard no sound, and
in frieza, where sound is working (see attached logs). In turbo I saw in
unity8.log:

[2016-08-16:15:21:08.524] [PERFORMANCE]: Last frame took 32 ms to render.
[2016-08-16:15:21:09.087] virtual void AalMediaPlayerControl::stop() 
...
[2016-08-16:15:21:09.090] virtual void AalMediaPlayerControl::play() 
[2016-08-16:15:21:09.091] void AalMediaPlayerService::play()
...
[2016-08-16:15:21:09.689] qml: ItemGrabber: Saving image to 
/home/phablet/Pictures/Screenshots/screenshot20160816_152109689.png


While in frieza we have:


[2016-08-16:15:46:01.447] virtual void AalMediaPlayerControl::play() 
[2016-08-16:15:46:01.447] void AalMediaPlayerService::play()
[2016-08-16:15:46:01.450] Actually calling m_hubPlayerSession->play()
...
[2016-08-16:15:46:02.102] virtual void AalMediaPlayerControl::stop() 
...
[2016-08-16:15:46:02.378] qml: ItemGrabber: Saving image to 
/home/phablet/Pictures/Screenshots/screenshot20160816_154602378.png


It seems that unity8 is doing something weird here, as it is stopping audio 
before it has called the "play" method in turbo. Looking at media-hub log, the 
stop command is received, but there is no play command.

** Attachment added: "screenshot-sound.tar.gz"
   
https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1544477/+attachment/4722033/+files/screenshot-sound.tar.gz

** Also affects: unity8 (Ubuntu)
   Importance: Undecided
   Status: New

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  New
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete
Status in unity8 package in Ubuntu:
  New

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

** Changed in: media-hub (Ubuntu)
 Assignee: Jim Hodapp (jhodapp) => Alfonso Sanchez-Beato 
(alfonsosanchezbeato)

** Changed in: canonical-devices-system-image
   Status: Confirmed => In Progress

** Also affects: indicator-sound (Ubuntu)
   Importance: Undecided
   Status: New

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  In Progress
Status in indicator-sound package in Ubuntu:
  New
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

Ps.
Sorry that path with a memory was wrong. I just reminded myself that as I was 
unable to start any app, I still got a sound notification with a message. The 
uptime of the phone was however big. So it has rather more to do with an amount 
of the messages we already received. After some certain count, perhaps by some 
certain unknown conditions, something goes always wrong.

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

This bug came to me back today so I can help now as well.

@Devid: I do not see any "Failed to get current playback position" in my
logs.

And Your last question: the one and >only< way I found to get sms sounds
back is to reboot the phone. And there is many things like this that
cease to function unless we reboot. That's what I noticed in case of
screen rotation and music player: the longer we hear+use other
function/apps the sooner a Music Player will crash (like here: Bug
#1611249).

>>>SMS notifications seem to go off always after some >count< of
received messages<<< (or after uptime but I can't confirm-I receive to
many messages)

I noticed no other influence. It has nothing to do with games/Music
players etc. but rather if with anything than with memory consumption
(is there no system monitor for this phone?) I think the Bug #1611249 is
pretty interesting that at first we are unable to launch any app and
then suddenly after some time notification area repairs, Music player
starts somehow if it doesn't have to load a playlist (when we open a
file with the app, not start the app itself cause then it crashes). When
my music player crashes, for some time I'm unable to open any app in the
system. I have to wait a few minutes or reboot. Sms issue is quite
opposite: it never started to play sounds again.

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You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Devid Antonio Filoni]

@Vincas: your issue looks similar to bug #1506953 (fixed in OTA-13) so
looks like media-hub is crashed for you, do you have any crash log in
/var/crash?

@Anupam: thank you for your answers, I don't think this is a role volume issue 
anymore, can you check if you have the same "Failed to get current playback 
position" error as reported by Vincas in your ~/.cache/upstart/unity8.log file?
Another question: after step 4 of my original suggestion, have you tried if 
incoming SMS were working again?

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You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

@Devid The issue reappeared and I tried everything you suggested. Here are the 
observations/outputs:
- Sound icon doesn't change while receiving an SMS
- I tried step 4 of your original suggestion (adjust volume after typing a 
number in dialer-app). While typing numbers dialer-app produced dialpad-tone as 
usual. But pressing volume buttons after that only changed the "speaker volume" 
which was already high.
- I seldom use apps which use audio.
- Output of 'pactl list sink-inputs' are attached herewith.

** Attachment added: "Output of 'pactl list sink-inputs' in two scenarios"
   
https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1544477/+attachment/4721052/+files/output

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You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

@Devid also please have look at comment #69 by Vincas, it looks
interesting.

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Vincas Dargis]

I have same problem on OTA-12, BQ E5.

Attaching tailed unity8 and syslog.

Note that there are lot's of these lines:

"""
Failed to get current playback position:  
org.freedesktop.DBus.Error.UnknownMethod: Method "Get" with signature "ss" on 
interface "org.freedesktop.DBus.Properties" doesn't exist
"""

...which do disssapear after reboot, and after reboot, sms notification
sound start working again (for some time...).

** Attachment added: "unity8_and_syslog.log"
   
https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1544477/+attachment/4720669/+files/unity8_and_syslog.log

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

@Pat I'm on stable channel (this is my daily driver). So I guess I'll
have to wait till OTA-13.

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Pat McGowan]

@anupam the two issues mentioned in comment #53 have landed in proposed
so interested to see if you still have the problem

@david I asked one of the devs to review your MR next week

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Devid Antonio Filoni]

@Anupam: interesting, once the issue reappears could you also try to post the 
output of the command (as user) 'pactl list sink-inputs':
- as soon as you unlock the phone
- as soon as you type few digits in dialer-app (step 4 of my previous comment)
This could tell us if the issue is about roles switch (maybe the muted 
feedbacksound role gets wrongly used, it should be active only when not-playing 
audio)

3 (again) - Do you play any mobile game (or any other app installed from
store which uses audio)? (sorry, I forgot to mention this in my original
question). An app using multimedia role constantly in background could
cause the issue I found in indicator-sound.

-- 
You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

@Devid Thanks for your suggestions. To answer your queries:
1. I don't think so.
2. If I remember correctly, the sound icon doesn't change. I'll check again.
3. No, I seldom play music and videos on the phone.
4. I'll check this once the issue reappears. I already tried the top portion of 
comment #5 (try to turn up the volume as soon as an SMS arrives), but didn't 
seem helpful. It only changed the speaker volume which was already high.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@Devid: those are excellent things to try and a very good theory as
well. We really need to figure out how to reliably reproduce this issue
before really being able to say where and what to fix.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Devid Antonio Filoni]

Hello, I proposed a merge in indicator-sound (lp:~d.filoni/indicator-
sound/pulse_fix_set_volume_role) that could fix this however I'm not
sure the issue is the same.

@Anupam and anyone else affected:

1 - is there any chance volume buttons get pressed accidentally while phone is 
in your pocket? Alert role volume is changed also when phone is locked.
2 - can you describe volume icon at the top of the screen when you miss a 
notification? Is it mute? Does it show two gray waves?
3 - do you often play music on phone or video content?
4 - could you try (close all apps before this) to adjust volume after typing a 
number in dialer-app? You should hear a sound when typing a digit (dialer 
keypad tones should be enabled in sound settings), maybe you'll hear the sound 
only after you increase the volume. This should adjust alert role (used by sms) 
volume and as result fix the issue (without having to remove 
/home/phablet/.config/pulse/ubuntu-phablet-stream-volumes.tdb file). This test 
could also confirm Jim's theory about a roles issue.

Thank you

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@Pat: Tough to say, I've only had this happen to me once myself and it
didn't seem like media-hub as I was still able to play music and do
other things with media-hub. My theory is still that the volume for the
particular audio role is getting set to a very low volume.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Pat McGowan]

@jim that kinda sounds like media-hub or some service got into a loop
would be interesting to run top command when tat happens, we could check the 
media-hub log also.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Daniel Frost]

Recently I was taking some photos with my BQ E5.
On the first couple of photos I did get the normal shutter sound.
After I think maybe 3 or 4 photos there was no shutter sound any more.
I am not sure if this goes along with loosing the sound on incoming SMS.

BUT I did find that - at least at this last occasion - loosing the shutter 
sound did go along with a sudden akku drainage. I did experience this akku 
drainage before (see screenshots), but this time I could tell when it started.
Maybe that helps. If you do need any logs let me know.


** Attachment added: "several sceenshots showing akku drainage issue"
   
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1544477/+attachment/4703600/+files/screenshots%20akku%20drainage.zip

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

I second Jim. Vibration works alright, only sound alert is not working.

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You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@hui.wang: When it's happened to me vibration still does work but I just
don't hear any notification sound. I'll run through those steps that you
listed above the next time it happens.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Hui Wang]

** Changed in: pulseaudio (Ubuntu)
   Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Hui Wang]

I did not reproduce this problem yet.

But according to the comment #48, when problem happens, neither sound
notification nor vibration work. So it does not look like a pulseaudio
problem since the vibration does not work too.

When problem happens, to check if media-hub-server sends playing request
to pulseaudio or not, we can do test as below:

1) Problem happens

2) Use adb shell to connect the phone with computer

3) set environment variable according to 
/usr/share/upstart/sessions/pulseaudio.conf
e.g.:
$export PULSE_SCRIPT=/etc/pulse/touch.pa
$export PULSE_CLIENTCONFIG=/etc/pulse/touch-client.conf
$export PULSE_PROP='media.role=multimedia'
$export PULSE_PLAYBACK_CORK_STALLED=1 

4) $pulseaudio --kill && pulseaudio --start - --log-
target=file:/tmp/a.txt

5) check /tmp/a.txt, make sure the pulseaudio starts successfully

6) $cp /tmp/a.txt /tmp/before-sms.txt

7) send a text message to your phone, trigger a sms event

8) $cp /tmp/b.txt /tmp/after-sms.txt

9) comparing before-sms.txt and after-sms.txt (or upload them to LP)


If this problem does not happen, the diff should be like the attached file, we 
can see the media-hub-server really sent playing request to pulseaudio when 
receiving text message.


** Attachment added: "diff-of-without-this-problem.txt"
   
https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1544477/+attachment/4692518/+files/diff-of-without-this-problem.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Ren]

Sorry Anupam : I did not want to pollute this complex bug-id
but I wished to point out that the problem may be an 
interaction between several applications that use the system
sound notifications. I believe it...
I decided to create notifications at the same time for
several applications (sms/calendar/and clock alarm)
at 19:30 every day...
Soon, the sound becomes mute after first notification...
or after a while...

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@Anupam: no worries, refer to Pat's comment in #53. We're pretty
confident we've tracked down the source of the problem and how to fix
it.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

@Jim I tried that, but didn't seem helpful. It only changed speaker
volume.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Pat McGowan]

This is most likely a symptom of bug #1506953 (mediahub crashes) or bug
#1596329 (mediahub hangs). It can be recreated by killing the media-hub-
server process, in most cases neither SMS or screenshot sounds are
played.

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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@Anupam: can you try doing the top portion of comment #5 where you try
and turn up the volume. Like Pat said this can be tricky, but see if
you're able to do that. This will help confirm if it's indeed a volume
issue or some other PulseAudio configuration issue.

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You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

** Changed in: canonical-devices-system-image
   Importance: Medium => High

** Changed in: pulseaudio (Ubuntu)
   Importance: Medium => High

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[GTriderXC]

Hi Bogdan! I'm the same opinion as You but even if this bug is fixed, the 
problem doesn't disappear because of another bug i reported here:
https://bugs.launchpad.net/ubuntu-ux/+bug/1579570

Until the bug 1579570 hangs over our heads (and it doesn't even have an
importance set) it is all the same if the phone tries to ring or not
cause we hardly hear it anyway. Join the bug report 1579570 if You think
it makes sense and I think it is perhaps not technically but a bigger
problem.

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Buzea Bogdan]

I dont understand why this bug is MEDIUM when is critical for every phone 
user???
Yesterday I had the same problem, and a reboot solved this issue. But until 
when?? I work with clients and it's important to answer to sms ASAP.

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

Probably not related to the running-out-memory issue... incoming texts
and screenshots become silent even when there is no such low memory
problem

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You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Fly]

I don't have sound notification on new SMS at the moment on my Nexus 4.
It was working properly before (before OTA-11 ?). From parameters it
should sound and vibrate, none is done. And I am not in silent mode.

It's a serious issue for my daily use.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Cerberus]

I never noticed any correlation between memory usage and SMS
notifications dying, but you never know.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@Anupam: it's possible - if you could keep an eye on this and see if you
see a direct correlation here between running out of memory and losing
the notification sound for SMS messages.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

@Jim Stupid question: can this be possibly related to the memory-leak(?)
issue? Last few times I noticed that when this silent SMS issue
occurred, the issue of frequent blank screens in web renderers (e.g.
facebook app shows the message: "Oops, something went wrong." and asks
to reload all the time) started to show up simultaneously. Both the
issues go away after a reboot.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

** Description changed:

  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).
  
  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)
+ 
+ UPDATE: Screenshots get silent too.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

  UPDATE: Screenshots get silent too.

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Piotr Mitana]

On Meizu Pro 5 I experience problems with SMS notification sound too.
Usually after a reboot the SMS sound is played properly, but after some
time (seems to be random) it stops working.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anthony Wong]

** Changed in: pulseaudio (Ubuntu)
 Assignee: Anthony Wong (anthonywong) => Hui Wang (hui.wang)

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

@Ren Calendar is a separate issue I believe: bug #1584102

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Ren]

I'm experiencing the same issue than Anupam's one.
and also for Calendar notifications, and for me
it is since OTA-11.
After one day less or more there is no sound notifications.
I cannot know what is the reason.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@Anupam: thanks

** Changed in: pulseaudio (Ubuntu)
   Importance: Undecided => Medium

** Changed in: pulseaudio (Ubuntu)
 Assignee: David Henningsson (diwic) => Anthony Wong (anthonywong)

** Changed in: media-hub (Ubuntu)
   Status: Incomplete => Invalid

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Invalid
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

@Jim here you are

** Attachment added: "ubuntu-phablet-stream-volumes.tdb"
   
https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1544477/+attachment/4682892/+files/ubuntu-phablet-stream-volumes.tdb

-- 
You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@Anupam: sure that certainly couldn't hurt to have.

-- 
You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Anupam]

@Jim I'm experiencing the issue again. Here's the latest media-hub.log
file (June 12, '16). Do you want me to upload the ubuntu-phablet-stream-
volumes.tdb file too?

** Attachment added: "media-hub.log"
   
https://bugs.launchpad.net/ubuntu/+source/media-hub/+bug/1544477/+attachment/4682083/+files/media-hub.log

-- 
You received this bug notification because you are a member of Ubuntu
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Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

To manage notifications about this bug go to:
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1544477/+subscriptions

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[Touch-packages] [Bug 1544477] Re: No sound notification for new SMS (Ubuntu Touch)

[Jim Hodapp]

@Anupam: can you get a latest media-hub.log when this bug happens to you
again? I want to trace that knowing that you have the latest stable
code.

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Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1544477

Title:
  No sound notification for new SMS (Ubuntu Touch)

Status in Canonical System Image:
  Confirmed
Status in media-hub package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  I noticed for last 2-3 days there is no sound notification for a new
  SMS, but there's a blinking green LED notification. Also in the
  indicator menu the envelope icon turns green and the new SMS is listed
  as usual. Things are working alright for Telegram, Gmail etc.
  (sound+LED+indicator menu).

  Device: bq Aquaris E5 HD, Ubuntu 15.04 (OTA-9)

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