[Bug 1085]

2022-07-12 Thread Bugzilla2007
For an impression how much users want to select and copy from inbound
message headers, see the ancient parent bug:

Bug 61497 - [SM] Can't select text in message headers / copy subject

**42 duplicates** were filed against that bug, most of them demanding
that *all* of the headers should be selectable for copying, i.e.
including *recipients*. However, bug 61497 only fixed half of the
problem (selecting subject), the other half was moved to this bug 167010
(originally `SeaMonkey`, then `MailNews Core`, now `Thunderbird`).

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  selecting text in full header mode fails

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[Bug 1085]

2022-07-12 Thread Bugzilla2007
*** Bug 356745 has been marked as a duplicate of this bug. ***

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  selecting text in full header mode fails

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[Bug 1085]

2022-07-12 Thread Bugzilla2007
*** Bug 327621 has been marked as a duplicate of this bug. ***

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  selecting text in full header mode fails

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[Bug 1085]

2022-07-12 Thread Bugzilla2007
Ryan, Alex, Henry - FYI wrt 114.
10+ duplicates atm, and 42 users CC'ed.

If we could have a similar UX as in composition (easily selectable
recipient pills), that would support this basic workflow for many users
and avoid clumsy workarounds in 2023 (see user story for more).

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[Bug 1672139]

2021-08-20 Thread Bugzilla2007
(In reply to Lebar from comment #51)
> I've got some working code that I was going to submit to Phabricator, but I 
> thought that I would check here first on the protocol for context menu 
> changes.  I opted for a "Reveal in Bookmark Tree" context menu entry in the 
> Library that would navigate to the appropriate place in the tree and then 
> highlight the entry in the right-hand panel (this seemed more sensible than 
> devising a new window just to show path).

Hi Lebar, thank you for working on this, that's awesome! The behaviour
sounds good to me (but it's not my call).

The reporter of this bug, `Alex Faaborg [:faaborg] (Firefox UX) ` has
provided some UX feedback in comment 6. `Reveal in Bookmark Tree` sounds
exciting (as in 'Rise the curtain on this bookmark!'), but probably
plain vanilla `Open Containing Folder` will be best for Windows (perhaps
with variations like `Open Enclosing Folder` for other operating
systems, but don't worry about that now). FF also uses `Open Containing
Folder` for downloads when you hover the folder icon.

> Is there some specific vetting process for menu/GUI changes?  Are
there other reviewers other than Mark or Marco that need to be included
in the commits?

Looking at the official owners and peers of the [Bookmark and History 
(Places)](https://wiki.mozilla.org/Modules/Desktop_Firefox#Bookmarks_.26_History)
 module, Mark or Marco should be the right people to review this.
Just file your patch on phabricator first (make sure to link it to this bug by 
filling the bug number in the appropriate field) and set Mark as a reviewer. He 
will certainly advise you on the next steps.

I work for Thunderbird, but I'd love to see this fixed as you can see
from my comments here from time immemorial ;-)

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  Add "Open Enclosing Folder" context menu to search results of
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[Bug 1774121]

2021-05-02 Thread Bugzilla2007
Created attachment 9218969
For comparison: Win10: Choose Folder dialog with [Select Folder] button on 
78.10.0

For comparison: TB's folder picker dialog for saving multiple messages
on Win10/TB 78.10.0 is better (but also not ideal, e.g. no hint for
saving):

Dialog titled "Choose Folder" (that looks set by TB, as it's non-
localized), button labelled "Ordner auswählen" (German for
"Select/choose Folder", so that's probably Win10-dialog-inbuilt).

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Title:
  Save button on "Save All Attachments" dialog says "Open"

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[Bug 106737]

2021-04-30 Thread Bugzilla2007
*** Bug 1708164 has been marked as a duplicate of this bug. ***

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Title:
  Renaming folder to same name but different case not allowed

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[Bug 1085]

2021-01-22 Thread Bugzilla2007
*** Bug 1688134 has been marked as a duplicate of this bug. ***

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Title:
  selecting text in full header mode fails

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[Bug 1085]

2021-01-22 Thread Bugzilla2007
(In reply to Samuel Åslund from comment #57)
> While waiting for this to be fixed could we have a button "new email to all
> recipients", possibly behind the "more" menu/button, since that probably is
> one main use of the copy feature.

Thanks Samuel, but, hmmm, probably not. Have you tried using
"Reply All" (Ctrl+Shift+A) or
"Edit as New Message" (Ctrl+E), then remove msg body and attachments)?

> By the way, the workaround to open the source and copy / paste from there
> does not work well when UTF8 characters are involved.
> Pasting what is copied from the message source into the address field does
> not convert the encoded character back, it shows the encoding.

Yeah, source it's an animal of its own, there might well be shortcomings
there. Please file bugs if they haven't been filed yet.

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Title:
  selecting text in full header mode fails

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[Bug 1085]

2021-01-22 Thread Bugzilla2007
(In reply to Jorg K (GMT+1) from comment #55)
> In comment #47 Thomas said:
> > in the long run I'd actually expect to be able to select any amount of 
> > header text in-place
> While this is desirable, it's also hard to do right now. So I'll leave this
> bug for now and fix bug 327621 instead.

Only that this bug 167010 and bug 327621 are duplicates, so you'll still be 
working on the same thing... ;)
Adding context menus for copying is here:
Bug 7 - [SM] "Copy email address" doesn't copy name
Bug 232021 - name should be included with email address when copying from 
header menu

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  selecting text in full header mode fails

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[Bug 1085]

2021-01-22 Thread Bugzilla2007
Having a menu command for copying the entire header as a block is
certainly a big step forward, but in the long run I'd actually expect to
be able to select any amount of header text in-place, right there in the
actual headers (like for subject now).

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  selecting text in full header mode fails

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[Bug 1085]

2021-01-22 Thread Bugzilla2007
(In reply to Jorg K (GMT+1) from comment #43)
> Created attachment 8693516
> Unbitrotted patch.
> 
> I found this bug looking for "patchlove". I refreshed the patch.
> 
> This is the result:
> from: =?UTF-8?Q?J=c3=b6rg_Knobloch?= 
> subject: some subject
> to: some...@somewhere.com
> 
> Pretty ugly:
> - The headers need to be RFC 2047 decoded.
> - lowercase in the field names.

That sounds doable?

> So the question is, before I invest more work here: Does anyone want
this?

Definitely yes. 17 votes, 8 duplicates across many years. And it's just
a freaking annoyance if any relevant text content which is right in
front of me cannot be copied and reused for other purposes. Email
addresses clearly qualify as relevant text content. Subject is already
copyable.

> The nice add-on "HeaderToolsLite" also gives access to the headers, you can
> even edit them.

Thanks for the pointer. Ability to copy relevant text content should be
core functionality.

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[Bug 810769]

2021-01-08 Thread Bugzilla2007
(In reply to Wayne Mery (:wsmwk) from comment #27)
> The "lack of interest" by users is perhaps because most users don't know it's 
> possible to do this.  The lack of progress in a decade on the blocking bugs 
> of course doesn't help. 
> 
> ISTM we only need to fix a couple bugs to make this good enough to send out 
> for wider testing.  What do others think?

Having this would surely be useful to make us look and feel better.
I'm not sure how much priority it would be worth, maybe I'd prefer to fix even 
more basic scenarios (e.g. that after saving (downloading) an attachment to 
your disk, there's zero hint in the UI how to open the target location with 
your OS file manager, so unless you already know about Ctrl+J, you'll have to 
start navigating all the way to that attachment in Explorer whereas TB knows 
exactly where it is).

> Perhaps a good starting point is Bug 749654?  Bad message in Outbox
blocks delivery of remaining messages until dialog is dismissed.

Bug 749654 is an excellent starting point, that nasty thing really needs
fixing although it may not be in everybody's workflows.

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  Sending window distracting and interrupts flow

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[Bug 1653351]

2020-12-11 Thread Bugzilla2007
*** Bug 1585532 has been marked as a duplicate of this bug. ***

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Title:
  Have option to not automatically open next email

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[Bug 1653351]

2020-12-11 Thread Bugzilla2007
*** Bug 1681092 has been marked as a duplicate of this bug. ***

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  Have option to not automatically open next email

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[Bug 106737]

2020-12-01 Thread Bugzilla2007
Aceman, given the high popularity of this bug, can't we use the workaround as 
an interim fix when
renaming foo to Foo:

sourcefolder=foo
targetfolder=Foo
if (lcase(sourcefolder) == lcase(targetfolder)) {
- first rename foo to foo.tmp_random
- then rename foo.tmp_random to Foo }

Renaming folders doesn't happen every day, so taking a split second longer 
doesn't matter.
That way, it'll work for all types of folders/OSs/POP/Imap no matter what 
(except for those where the server doesn't allow renaming).
Then, we can spend the next decades looking for the real fix. Or maybe this is 
the real fix, because even some servers don't accept changing capitalization 
only, so we'd elegantly trick those.
The only scenario where this might fail are extra long nested folder names at 
the limit, where we might fail to create the tmp target folder if the tmp path 
gets too long or such.

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Title:
  Renaming folder to same name but different case not allowed

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[Bug 1514161]

2020-07-23 Thread Bugzilla2007
(In reply to Massimiliano Caniparoli from comment #12)
> I just read from [TB 79 Beta release 
> notes](https://www.thunderbird.net/en-US/thunderbird/79.0beta/releasenotes/) 
> that this should be solved now, and I tried once. Could you please test it as 
> well? :)

No, that's Bug 1644084 which was fixed, not this one. As you can see, this bug 
1318405 is still `NEW`, i.e. not yet fixed.
But in fact, this bug is also worksforme (maybe fixed by Bug 1644084) on TB 
79.0b1 (32-bit), Win10.

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Title:
  Address Book search loses filter when multiple entries found and one
  is deleted

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[Bug 66566]

2018-12-12 Thread Bugzilla2007
Does this still cover the original intention of this bug and several duplicates 
that users want an option (ideally on by default) where Ctrl+Enter in location 
bar opens the address in a new tab? It's confusing that sometimes we need to 
press Ctrl and sometimes Alt to open things in a new tab.
Why can't we just make ALT the default canonizer shortcut key?
Otherwise allow user to switch canonization off and have Ctrl+Enter = open in 
new tab behaviour instead.

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Title:
  Inconsistent shortcuts for new tab

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[Bug 66566]

2018-12-12 Thread Bugzilla2007
(In reply to Marco Bonardo [::mak] (Away 9-26 Aug) from comment #103)
> I made a small sheet to better understand what changes here, please check
> and comment if something doesn't look correct.
> https://docs.google.com/spreadsheets/d/
> 1VVEVjyIYRZIFteM71j5bJhENa2xXT82gaikr0WgpKLA/edit#gid=0
> 
> I didn't test the patch, I just assumed, on IRC Gijs said it's likely
> different.
> Anyway, I added a row with the behavior I'm suggesting, that is pretty much
> the same as Chromium, apart ALT+Enter on the Mac.

Unfortunately, I failed to access that table. Can you make it public?

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[Bug 357864]

2015-03-23 Thread Bugzilla2007
I still think that the current UI for this is wrong because it's 
disjunct/dislocated.
If we allow to edit the currently selected sender, then the control to start 
that should be near that sender. Clicking at the low end of a dropdown to edit 
the current entry at the top is bad UX imo.
Also, there's a scalability problem for users having many pre-defined accounts 
and identities. That command to edit the sender might end up as the 50th entry, 
requiring scrolling to see it and other such nuisance.
Just never put action commands to the end of a potentially unlimited list of 
things. We've tried that before (TB Tags list), and it never works. That's 
basic UX principles, really.

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Title:
  Editing the From field for the current email only (as text, not
  dropdown)

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[Bug 357864]

2015-03-23 Thread Bugzilla2007
UX input: I definitely want this feature pref'ed off. This is very
advanced stuff, and quite hazardous when used wrongly (users might not
notice, or too late, that their important emails haven't been sent by
server because they mis-tweaked their sender address). Just warning once
imo is not enough.

I'm not happy with the warning text in comment 142.
E.g. the danger of failing to deliver is not even mentioned. Warning users 
against committing crimes is inappropriate for TB imo. It's probably not easy 
to get the warning right. The warning is less relevant when the feature is 
pref-ed off, so only people who really want this and know what they are doing 
will switch it on.

On the plus side, the gmail scenario is quite powerful, being able to
create john+filterw...@gmail.com on the fly might be useful. Otoh, I'm
not sure how many usecases/scenarios there would be where I'd want to
use such an email address only exactly once. For repetitive use (even 2
times), it's probably more useful to set up another identity on an
existing account.

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Title:
  Editing the From field for the current email only (as text, not
  dropdown)

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[Bug 357864]

2015-03-23 Thread Bugzilla2007
(In reply to Ben Bucksch (:BenB) from comment #147)
 When I select an identity, click Customize From Address, and edit it, I
 then can still select other identities, and they will apply. That's good.
 But when I select the same identity that I originally selected, I do not
 return to the original From address, but my edited one stays. That's odd.
 I'd argue that all dropdown entries should behave the same and reset the
 edit field's value. However, that's a minor thing and also debatable. I
 wouldn't hold the commit for that.

Not being able to reset an edited sender to its original state does not look 
like a minor issue to me.
How does this affect recycled compose windows?

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  Editing the From field for the current email only (as text, not
  dropdown)

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[Bug 357864]

2015-03-04 Thread Bugzilla2007
(In reply to n...@parkwaycc.co.uk from comment #133)
 Created attachment 8572084
 Possible patch
 
 I hid the option in the Options menu where it might be less discoverable.

Screenshot would be nice.

 (In reply to Thomas D. from comment #132)
  - allow editing only after double-click on sender (plus first-time warning)
 Probably not possible because the popup code gets in the way.
 Also, what do you do from the keyboard?

Got me. Double-click isn't keyboard accessible... :|

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  Editing the From field for the current email only (as text, not
  dropdown)

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[Bug 357864]

2015-03-04 Thread Bugzilla2007
(In reply to Ben Bucksch (:BenB) from comment #129)
 (In reply to Josiah Bruner [:JosiahOne] (needinfo  CC) from comment #125)
  UI-Review:
  - Customize From Address is confusing. “Enter a custom address” perhaps?
 
Customize From Address|Edit Sender vs. Enter a custom address are two 
different design concepts.

Customize/edit... assumes we're using existing identities (including
their predefined smtp), and only allow changing the sender string. This
design does not work well as a dropdown entry at the end of the list,
but requires UI elements/procedures to start from the currently selected
sender identity.

Enter a custom address (as last entry from dropdown list) suggests we
allow adding a *new* sender, which would most certainly require to allow
picking SMTP, too (because otherwise from this design it would not be
clear which SMTP will be used).

Both concepts have their advantages and disadvantages, which we are in
the process of discussing.

 
  - What if users try to use it as a separate address and they don’t actually
  have the account added to TB. Any replies to it will never show up.
* (I'm thinking of naive users who think they can enter whatever address
  they own here without bothering to add the actual account, and expect us
  to add it automatically or something.
  - Is this going to encourage spam sending? I can send a message as
  “barackob...@usa.gov” now. I understand the capability was there already,
  but now it’s going to be even easier to do. This feature could be seriously
  abused.
 
 You question this whole feature, its very nature.

Fortunately, it's allowed to question the nature of a feature.
This feature is very questionable, and comes with a high potential for user 
errors.

 Spammers don't need Thunderbird, they have specialized tools. And spammers
 already do this in billions.

+1

 This feature might actually help educating
 users how easy it is to forge email addresses, and to be more careful when
 they see From: i...@paypal.com Please update your address.

Well, maybe. I believe its more likely we'll end up with users who
accidentally break their communications (failing deliveries; not getting
replies).

  - What server are we actually sending this message through? We should
  probably have some capability to choose which one.
 
 * If you really want to pref this feature away, I think the best way would
 be a checkbox in Account Settings... | Manage Identities
 * If we insist that only one account can have this checkbox checked, it
 would solve the which SMTP server question
 * But it would make this feature very obscure and hard to find.

+1. Limiting this feature to one account is not required and very poor
design.

For ux-error-prevention, I suggest that this feature should not be actively 
promoted in the primary UI.
There might be several ways of achieving this, e.g.
- pref-out for each identity
- allow editing only after double-click on sender (plus first-time warning)

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  Editing the From field for the current email only (as text, not
  dropdown)

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[Bug 956618]

2015-02-20 Thread Bugzilla2007
Magnus, thanks for approving this for beta and aurora.

(In reply to Magnus Melin from comment #103)
 As seen in the past every minor change might get someones use-case slightly
 wrong.
 We have usually let patches bake through aurora+beta before esr, but with 38
 coming up soonish I think what gets into 31esr should also be stricter.
 
 Based on other reports, there may be something fishy happening regarding
 popularityindex, but I haven't had time to investigate that yet.

Well, apart from the fact that popularityIndex is broken by design
(because it just counts up forever so doesn't consider recency), the
fishy thing which happened to popularityIndex is that your patch with
new scoring algorithm in Bug 970456 effectively disables it for an
unpredictably large number of usecases where search string happens to
match the visible results strings in a wordwise manner, more so for
matching the beginning of the visible result string, which is typically
the display name. So no matter now popular certain results are, they can
never get to the top.

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[Bug 956618]

2015-02-19 Thread Bugzilla2007
(In reply to Magnus Melin from comment #98)
 I don't think this is ESR material as it's a new behavior not fixing a
 regression.

In view of 33 votes here and the quantity of bugs reported against
autocomplete result sorting algorithm, I find that evaluation
nitpicking. While in a strictly technical sense, this might not be a
regression, it's actually worse:

1) Once upon a time we delivered a feature which apparently has never
worked as intended and required by inherent design. That's a significant
failure which shouldn't have to wait any longer when it's finally fixed
9 years after being reported.

2) We have only recently exposed this problem significantly more by
expanding the scope of recipient search for certain scenarios. So, as
seen from numerous reports, users are now more affected by this design
problem, because of the changes made in recent version. Technicalities
aside, that looks like a de-facto regression to me (as confirmed by
users saying it used to work until recently but now it fails).

I don't see any risks coming from this straightforward patch, except
that we're undermmining popularityIndex a bit more again, but this works
on exactly the same terms and conditions as Bug 970456 so there's
nothing new here.

So I still think this 5-line-patch should land on ESR.

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[Bug 956618]

2015-02-17 Thread Bugzilla2007
Magnus, can you please set the appropriate flags to get this into a TB
release version as soon as possible, even for TB31 if possible?

I'm seeing more and more bug reports where users complain that nickname
searches no longer work (they never have, but they appeared to... but
now, depending on scenario / search words and data sets, users might see
more irrelevant results, also because of irrelevant matches from
collected addresses, resulting from our former mis-design (now fixed) to
use collected addresses for remote-content permissions).

We should really land all autocomplete fixes fast, to avoid getting more
unqualified complaints for things we have already fixed.

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[Bug 956618]

2015-02-17 Thread Bugzilla2007
*** Bug 1132681 has been marked as a duplicate of this bug. ***

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[Bug 956618]

2015-02-03 Thread Bugzilla2007
(In reply to Magnus Melin from comment #92)
 Comment on attachment 8557496
 Patch v2
 
 Review of attachment 8557496:
 -
 
 Hmm, Thomas has some point. So here's what I think we should do:
 
 if (nick == aSearchString)
   return BEST+1;
 if (nickIndex == 0)
   return BEST;

Cool! Looks like it could be an elegant solution to problems mentioned
in my comment 88. Thanks, great teamwork!

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[Bug 956618]

2015-02-02 Thread Bugzilla2007
Nit: While we are here, can you please fix this comment:

http://mxr.mozilla.org/comm-central/source/mailnews/addrbook/src/nsAbAutoCompleteSearch.js#152
 152 // :xx:, jd, who.
152 // :xx, jd, who.

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[Bug 956618]

2015-02-02 Thread Bugzilla2007
(In reply to Michael Gile from comment #80)
 and one should not have to wait .5s for the autocomplete to prefill to hit 
 tab.

Michael, that's Bug 1012397.

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[Bug 956618]

2015-02-02 Thread Bugzilla2007
(In reply to Thomas D. from comment #88)
 Comment on attachment 8557496
 Patch v2
 
 Review of attachment 8557496:
 -
 
 True, but still not sufficient for ensuring absolute top ranking for *full*
 nickname matches over *partial* nickname matches, e.g.:
 Card1: Nickname=foo (nick==searchphrase; nickIndex==0)
 Card2: Nickname=foobar (nick!=searchphrase; nickIndex==0)
 Searchphrase: foo
 
 Autocomplete result (wrong):
 Card2 (partial nick match)
 Card1 (full nick match)

That result can occur e.g. when Card2 has a higher popularityIndex than Card1.
It shouldn't occur because full nickname matches (by inherent design) must 
supersede any other match, regardless of popularity.

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[Bug 956618]

2015-02-01 Thread Bugzilla2007
Comment on attachment 8557496
Patch v2

Review of attachment 8557496:
-

Thanks a lot Suyash for your quick response to my request to pick this
up - I am really getting tired of referencing and explaining this bug
(and workaround) in other bugs where users have been facing problems due
to this major flaw which practically disables the entire nickname
functionality for a range of scenarios.

I'll set feedback+ because we're on the right track here; but the devil
- as always - in the detail (i.e. this patch as-is won't work yet as
expected)...

::: mailnews/addrbook/src/nsAbAutoCompleteSearch.js
@@ +141,5 @@
 +// is the nick name for the card or at least in the beginning of it.
 +let nick = aCard.getProperty(NickName, ).toLocaleLowerCase();
 +aSearchString = aSearchString.toLocaleLowerCase();
 +if (nick.indexOf(aSearchString) == 0)
 +  return BEST + 1;

(In reply to Magnus Melin from comment #86)
 You don't need the nick == aSearchString
 nick should act as a super-best match. so the score should be 1 better
 than if it matched in display name - as is they would be equal (= we need 
 BEST + 1)

True, but still not sufficient for ensuring absolute top ranking for *full* 
nickname matches over *partial* nickname matches, e.g.:
Card1: Nickname=foo (nick==searchphrase; nickIndex==0)
Card2: Nickname=foobar (nick!=searchphrase; nickIndex==0)
Searchphrase: foo

Autocomplete result (wrong):
Card2 (partial nick match)
Card1 (full nick match)

To make the nickname design work reliably, full nickname match must
obviously supersede partial nickname match, so we would need to adjust
the scoring accordingly:

if (nick == aSearchString)
  return BEST+2;
if (nickIndex == 0)
  return BEST+1;

However, I'm not convinced yet if making initial nickname matches rank
higher than anything else will really work out well, e.g.:

Card1: Display Name=Tom popularityIndex=10
Card2: Nickname=TomFoo popularityIndex=5
Card3: Nickname=TomBar popularityIndex=4
Searchphrase: Tom

Autocomplete result:
Card2 (partial nickname match, pi=5)
Card3 (partial nickname match, pi=4)
Card1 (full display name match, pi=10)

So I'm not sure if all results with partial matches on nickname should
rank higher than full match on display name; should they? (I think not).
Worse, PLEASE let's be aware that any forced top scorings that are not
based on frecency will further undermine even the current rudimentary
frequency implemtation of popularityIndex:

Card1: Display Name=Tom popularityIndex=1000
Card2: Nickname=TomFoo popularityIndex=5
Card3: Nickname=TomBar popularityIndex=4
Card4: Nickname=Tim popularityIndex=6
Card5: Nickname=TD popularityIndex=7
Searchphrase: T

Autocomplete result:
(all partial nickname matches top-listed, ordered by popularity:)
Card5
Card4
Card2
Card3
(then, potentially far down the list:)
Card1 (initial Display name match; popularityIndex=1000(!))

So in this case, even for partial nickname matches from single-
character(!) search phrase, ALL partial nickname matches will be
toplisted (although they are not popular at all, and the partial match
on their nicknames is entirely insignificant!), whereas highly popular
Card1 with an inital match on Display name will rank lower than all the
insignificant matches.

Undermining frecency-based sorting more is imo a slippery approach
because we'll never find a one-for-all algorithm to predict which
address the user actually wants, but frecency (linked up with the
actual user input) will certainly be one of our best bets. I think.
These things are actually pretty complex...

Please correct me if I'm wrong, but I conclude that it'll be safer if we
just fix the main usecase of this bug, which is FULL nickname matches;
let the rest be handled by our existing algorithm. So I suspect that
this should be sufficient:

if (nick == aSearchString)
  return BEST+1;

Also, since full nickname matches (per inherent design) must really
always be toplisted without exception (regardless of any other sorting
algorithms we might think of), I wonder if we should leave some room in
the score for pushing other matches into the best+ range:

if (nick == aSearchString)
  return BEST+100;

Further technical reviews might want to test and improve performance
against large ABs.

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[Bug 956618]

2015-01-29 Thread Bugzilla2007
(In reply to Magnus Melin from comment #82)
 This should be pretty straight forward to fix, now that bug 970456 is fixed.
 You'd just adjust the scoring there to be higher if it's a match in nickname.

Suyash, could you try this? It's pretty important to offer a 100%
predictable way of using autocomplete shortcuts... Magnus has
volunteered to mentor this ;)

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[Bug 357864]

2015-01-07 Thread Bugzilla2007
UX-error-prevention / Pref

1) General interest and usefulness of this feature seem to have
declinied: Last duplicate of this bug filed 2006, 8 years ago. Only 4
supportive comments since 2005. As we speak, many common email-providers
do no longer allow defining random From values, to prevent spam/spoof.

2) Otoh, adding this feature by default has a big error potential, as
editing sender can prevent users from successfully sending their message
(which they will only notice after sending). Which makes this a case of
UX-error-prevention.

3) I conclude from 1) and 2) that this feature should be preffed-off by
default, and I suspect hidden pref might suffice for the type of
advanced users who have their own domain to tweak senders at random.

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  Editing the From field for the current email only (as text, not
  dropdown)

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[Bug 357864]

2015-01-07 Thread Bugzilla2007
(In reply to Josiah Bruner [:JosiahOne] (needinfo  CC) from comment #109)
 Created attachment 8544150
 Example sketch.

I'm not sure if the sketch UI will work out well as presented; imo it
might easily create confusion and wrong assumptions about this feature.

From selector in compose UI of current release has simultaneous double 
function:
Select a predefined sender identity as a set consisting of
a) From-field of sent msg: John Doe john(at)gmail.com
b) SMTP-Server  login for sending: smtp.gmail.com, port: 465, SSL/TLS, normal 
password, username: john(at)gmail.com
If I understand this bug correctly, for a given(!) identity selected by user 
from the dropdown, we want to allow editing a) (From-field) only, but we still 
rely on getting b) SMTP-Server from the original identity.

Enter a custom address..., more so at the bottom(!) of the dropdown
list, wrongly suggests that user could create a new address/identity at
the same level as the other identities in the list, which is not the
case. Instead, the UI should reflect that we only allow window-dressing
of the From-field text value within a predefined identity (which btw
will not work for many commonly used mail servers, so we also need to
think in terms of ux-error-prevention!).

I agree with Josiah's comment 102 (supported by Ben's comment 107):

(In reply to Josiah Bruner [:JosiahOne] (needinfo  CC) from comment #102)
 Comment on attachment 8507858
 87987.png
 
 I think what we should do is ... show the drop down if they
 click anywhere other than an edit button. The edit button could go where the
 dropdown icon is now for example.


Tentative UI/UX proposal:


1) non-hover, non-focus:
[John john(at)gmail.com v]

- hide edit icon/button
- single-left-click from-selector anywhere opens dropdown (big click target for 
default workflow of picking predefined identity from list, as proposed by 
Josiah/Ben)
- double-click anywhere - edit sender (double click does nothing useful 
otherwise, so it's free).

2) hover, focus:
[John john(at)gmail.com [/] v]

- only when hovered or focused, show a small Edit icon [/] (e.g. pen)
- imo per ux-natural-mapping, the correct position for this icon, as hinted by 
Josiah, is *inside* the dropdown (correctly implying you can edit the inner 
value based on prior choice in dropdown).
- clicking the Edit icon allows editing of From field value, either dialogue 
(allowing explanation of dangers involved for unsuspecting users), or inline 
(how do we handle ux-error-prevention then?)

3) popup (without editing):
[John john(at)gmail.com [/] v]
|John private  john.private(at)foo.bar   |
|John tertiary john.tertiary(at)asdf.com |
+--+

- if user hasn't edited anything, clicking anywhere on from-selector outside 
Edit icon will open the normal and unmodified popup
- imo we should *not* advertise this feature more by offering a dedicated 
action row inside the dropdown, ux-error-prevention for default users: many 
smtp servers will reject altered from-fields, especially when you change the 
email address
- consider if the entire feature should be preffed-off by default, again 
ux-error-prevention

4) popup (with/after editing):
[Johnny Edited john(at)fakemail.com [/] v]
|*John john(at)gmail.com |
|John private  john.private(at)foo.bar   |
|John tertiary john.tertiary(at)asdf.com |
+--+

- after manual editing, we need to offer an easy way of reverting to the
original identity whose from-sender was edited: offer as first entry in
the dropdown, with some indication (icon, bold, etc.) that this the
currently used identity (only with edited from).

5) Context menu
++
|Edit this sender|
|Copy|
|Paste   |
++

- optionally for this bug, but recommended, implement a simple context menu on 
the from-selector
- Edit this sender - edit sender (dialog/inline)
- Copy: Copy the current value of sender, either original  John 
john(at)gmail.com or edited Johnny Edited john(at)fakemail.com
- Paste: Paste clipboard text to become the new edited value of sender
- Copy and Paste might need better strings to indicate what they do

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[Bug 1347305]

2014-12-23 Thread Bugzilla2007
Adding relevant search words to summary - was too hard too find!

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[Bug 235101]

2014-12-09 Thread Bugzilla2007
*** Bug 1036626 has been marked as a duplicate of this bug. ***

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  Can't select/copy/paste address block from Address Book in Thunderbird

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[Bug 1347305]

2014-10-30 Thread Bugzilla2007
*** Bug 1051638 has been marked as a duplicate of this bug. ***

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[Bug 1347305]

2014-10-30 Thread Bugzilla2007
(In reply to Josiah Bruner [:JosiahOne] (needinfo  CC) from comment #2)
 This was an intentional change made across platforms that makes text fields
 appear as single lines when text needs to be entered instead of the bulkier
 text fields.

Imho how bulky text fields appear depends much on their borders and the
overall design. Flat and borderless white against a normally lightgrey
platform background isn't so bulky. Perhaps the pre-TB31 recipient area
looked a bit nervous because there were so many borders all around. But
I don't recall noticing any visual problems until the big redesign...
It's also interesting to see the historical development of recipient
area, perhaps someone could add screenshots of TB2, TB3.1, etc... TB2 is
actually pretty close to the all-white background solution currently
favored by Josiah. (Which is nice, but the problem starts when the
formatting toolbar is added to that...)

 However, it seems the general consensus is that the gray (which
 originally wasn't so dark, but was changed to follow the Distro's styling)
 gives the appearance of disabled fields on many linux distributions
 (especially Ubuntu).

Thunderbird as a desktop email application might be a more
traditional/conservative thing in itself, where users (especially
corporate) might care more about UX/functionality than innovative
cutting edge design... But there's a more general question here how much
we want to be consistent with OS platform design, vs. introducing an
application-specific design... The answer is probably along the lines of
what Blake said in comment 23, we need to strike a balance between being
OS-conform and being ourselves as Thunderbird. Tricky...

 I think we could probably clean up the linux styling. I haven't heard of any
 Windows or OS X usability reports.

Well, aceman and I have raised our concerns for Windows, and duplicate
bug 1051638 (currently 5 votes) and bug 1061063 are both reported
against Windows. Several comments on bug 1051638 are quite vocal against
the current design. Even long-standing and loyal supporter like Anye
Yelf who really isn't known for idiosyncratic or exaggerated criticism.
Several users actually consider this a design bug and are quite
surprised to hear it was intentional...

Apart from the general issue, something which really disturbs me is that
we're not even consistent *within* the new design. As discussed on the
Toronto summit, we really shouldn't irritate users even more by having
two competitive designs for the same type of control, namely Sender-
dropdown vs. Recipient-type-dropdown. These are functionally exactly the
same, so they should look and behave the same. I'm seeing this quite
strongly on WinXP, where the dark-grey background of recipient type
dropdown offsets a lot against recipient area background and I'm always
wondering what's wrong with the recipient type that it still stands out
from the all-flat header although it's not focused or disabled.

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[Bug 1347305]

2014-10-30 Thread Bugzilla2007
*** Bug 1061063 has been marked as a duplicate of this bug. ***

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[Bug 956618]

2014-09-15 Thread Bugzilla2007
(In reply to José Josephus from comment #73)
 rant Such an incredible waste of resources! [...] Getting carried away
 with complicated search methods as described above is complete
 nonsense!/rant end

I've addressed the obvious social and factual shortcomings of that
comment via private mail, including a link to
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html.

(In reply to Tilmann Reh from comment #74)
 José, just because you don't know and/or use nicknames doesn't mean they are
 obscure, useless or don't make any sense. Particularly for me, nicknames (in
 most cases just the initials) are the (by far!) preferred and fastest way to
 enter a recipients address. Just enter two or three letters and pick the
 adress from the upcoming (very short) list. This has always worked perfectly
 fine for many years (since early Netscape), until it was broken due to some
 enhancements to the search function. We just want that to be repaired.

+1. Thanks Tilmann.
We've heard your plea and we're working to repair that in Bug 970456, while 
preserving the actual enhancements of the search functions which we 
introduced to fix other bugs and cater for legitimate user expections.

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[Bug 956618]

2014-09-14 Thread Bugzilla2007
(In reply to :aceman from comment #71)
 The infrastructure created in bug 970456 should make it easy to prioritize
 anything we want. Unless deciding about the priority of each contact is slow
 and so unnacceptable for large result sets.

I want to believe so too, but aren't we sorting plain *results* there
*after* the fact (aka email addresses, potentially two from each card),
whereas for nickname we need to retrieve that at a much earlier point
where we still have access to the card (and going back from email to
card would be error-prone in current flawed design of AB)? In fact,
since a card can have 2 mail addresses, both of them might have to be
toplisted in case of nickname match, primary address first.

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[Bug 956618]

2014-09-14 Thread Bugzilla2007
Aceman, Suyash, sorry for nagging, but given the added importance of
this bug for the current autocomplete UX, could you answer to my Comment
59?

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[Bug 956618]

2014-09-14 Thread Bugzilla2007
OT: (In reply to :aceman from comment #68)
   Now I can't send to a list!
  j.mccranie, problem appreciated, but it's not related to this bug so let's
  be focused. Feel free to file a new bug if this isn't on record yet. But I
  think I've seen a recent bug for that which I can't find right now.
 
 Should have been fixed in TB31.1.1 via bug 1060901.

Thanks for the reference on that mailing list bug, and from there, the
other one I had in mind was Bug 1008718.

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  Nickname not over-riding names in email address

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[Bug 956618]

2014-09-12 Thread Bugzilla2007
(In reply to j.mccranie from comment #62)
 Now I can't send to a list!

j.mccranie, problem appreciated, but it's not related to this bug so
let's be focused. Feel free to file a new bug if this isn't on record
yet. But I think I've seen a recent bug for that which I can't find
right now.

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[Bug 956618]

2014-09-12 Thread Bugzilla2007
*** Bug 323364 has been marked as a duplicate of this bug. ***

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[Bug 956618]

2014-09-12 Thread Bugzilla2007
(In reply to yanlu from comment #64)
 (In reply to yanlu from comment #60)
  I have a quite large email adress book : 525 collected adresses and 15000
  personnal adresses. Thunderbird is badly impacted with the TB31 email 
  autocompletion behaviour :
 Seems fixed in TB 31.1.1 with
 https://bugzilla.mozilla.org/show_bug.cgi?id=984875 fix.

Yanlu, thanks for reporting back with user feedback which is generally welcome.
However, the autocomplete problems you mention are not related to this bug, so 
let's avoid them here. Moreover, let's avoid unspecified general statements 
like Seems fixed which might easily be misunderstood to mean this bug here is 
fixed, which is NOT the case.
But yes, we're in the process of fixing things in recipient autocomplete; some 
fixes have already been released, and more pending, e.g. Bug 970456.

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[Bug 956618]

2014-08-30 Thread Bugzilla2007
Aceman, Suyash, can you look into this? (See starting points at the
bottom of this comment)

STR are found in comment 45, please ignore comment 0 which has a wider
scope not applicable for what we want here.

This bug should be fixed *as a matter of urgency* and landed into TB
ESR31, because it renders the nickname feature practically useless
without insider knowledge and is now more exposed after the landing of
autocomplete twin bugs, bug 529584 and bug 558931.

Although some of the adverse user comments on those bugs are just
inconsiderate noise and nonsense (even suggesting we should not search
email addresses for recipient autocompletion!), for a certain subset of
users there's a trend of complaining that it's now harder to find their
favourite addresses with very short searchwords of just one or two
characters, for which case they'll see more results not returned before,
due to new contains algorithm (*foo*). It all depends on search patterns
and AB data structure, but I suspect such users are typically
older/longterm private users with small address books. In such user's
perception (as evidenced on comments), the old beginsWith algorithm,
combined with popularityIndex plain counter, was effectively acting as a
shortcut system to their favourite recipients, where typing Ang
*appeared* to reliably return their favorite contact, Angus Miller. Of
course that has never been true and would fail also in TB 24 even for
simple scenarios where user might also have frequent conversation with
Angus Johnson, Angelina, and Angelo. But in the combination of
narrow beginsWith algorithm and popularity Index, that problem was often
hidden for small ABs in private use.

So what such users really want is a stable 1:1 shortcut relationship
between their short searchwords (Ang) and their favourite contact
associated with that (Angus Miller). That's where we fail miserably
because of this bug: Traditional nicknames like Tom will largely fail
because the contact where Nickname==Tom will not be reliably toplisted
in autocomplete results, so you end up with Tony Tomson toplisted
instead if he has a higher popularityIndex.

The other bad problem now more exposed and hence urgently in need of
fixing in this context (but much harder than this here), is Bug 382415
(replace popularityIndex with frecency algorithm for autocomplete based
on user inputs and picked results), for which a temporary simpler
improvement might be something along Bug 1058583 (aging algorithm for
popularityIndex).

Aceman, Suyash, this bug here should be relatively easy to fix; starting
points in code and outline of potential fix found in comment 50 and
comment 51.

(In reply to Thomas D. from comment #54)
 Aceman, I think this shouldn't be too hard and will be very similar and in
 same code area as your sophisticated patch in Bug 984875, attachment 8428850
 [©] [details] [diff] [review]. My comment 50 and comment 51 also provide a
 starting point how this could be done. Perhaps the combination of your
 insight and my starting points might enable you to come up with a draft
 patch here?

(In reply to Thomas D. from comment #55)
 Oh, and somewhat contrary to comment 0, my understanding of this bug is that
 most importantly, we want to toplist autocomplete results where
 nickname==searchstring (full string match). Haven't thought about partial
 nickname matches much, but strongly suspect we shouldn't undermine
 popularity more than necessary, so just toplisting full string matches would
 suffice for this bug (ignore other sorting suggestions found in comment 0).

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[Bug 956618]

2014-08-29 Thread Bugzilla2007
*** Bug 1059630 has been marked as a duplicate of this bug. ***

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[Bug 956618]

2014-08-10 Thread Bugzilla2007
Sorry, the flags should have another comment, so I'll toggle them back
and forth once more to get that right.

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[Bug 956618]

2014-08-10 Thread Bugzilla2007
(In reply to Thomas D. from comment #45)
 (In reply to Deven Corzine from comment #43)
  This worked in Thunderbird 2, which means it's a regression bug, not an
 
 Fwiw, notwithstanding the annoyingness of this bug, it is NOT a regression.
 I just tested this on TB version 2.0.0.24 (20100228), and nicks do NOT get
 absolute precedence in composition's recipient autocomplete (but it's easy
 to get fooled into thinking they do).
 
 I tested with this scenario (basically):
 
 Card1:
 firstname: n1n
 email: a...@asdf.com
 nick: n2n
 
 Card2:
 firstname: foo
 email: a...@asdf.com
 nick: n1n
 

For reproducing this bug, create two new cards to ensure that both cards
have same value for popularityIndex, otherwise the correct card might
appear toplisted but for the wrong reasons.

 
 STR
 1 compose new msg
 2 in TO recipient field, type n1n
 
 Actual Result:
 - card 1 is at top of autocomplete list
 - ...
 
 Expected Result:
 - card 2 having fullstring match of nick should be at top of autocomplete
 list

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[Bug 956618]

2014-06-15 Thread Bugzilla2007
Oh, and somewhat contrary to comment 0, my understanding of this bug is
that most importantly, we want to toplist autocomplete results where
nickname==searchstring (full string match). Haven't thought about
partial nickname matches much, but strongly suspect we shouldn't
undermine popularity more than necessary, so just toplisting full string
matches would suffice for this bug (ignore other sorting suggestions
found in comment 0).

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[Bug 956618]

2014-06-15 Thread Bugzilla2007
Aceman, I think this shouldn't be too hard and will be very similar and
in same code area as your sophisticated patch in Bug 984875, attachment
8428850. My comment 50 and comment 51 also provide a starting point how
this could be done. Perhaps the combination of your insight and my
starting points might enable you to come up with a draft patch here?

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[Bug 235101]

2014-05-02 Thread Bugzilla2007
*** Bug 733062 has been marked as a duplicate of this bug. ***

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Title:
  Can't select/copy/paste address block from Address Book in Thunderbird

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[Bug 10883]

2014-01-09 Thread Bugzilla2007
Hi! You are receiving this message because you are cc'ed on
Thunderbird's Bug 216132: Toggle mail compose between Plain text and
HTML. As announced in comment 65, and in support of weirdkeen's most
welcome initiative to finally tackle this bug (see comment 67), I'm
duping this bug against bug 140800, which is the very same request per
its current summary and content (switch for plain text/html in compose
window).

This bug 216132 currently has 52 votes (and 59 votes on bug 140800).
Unfortunately bugzilla does not allow merging of votes along with
duping, therefore:

- PLEASE VOTE FOR BUG 140800 NOW so that your vote can be transferred to and 
counted for bug 140800.
To vote, click on the link [1] below, ensure the checkbox for bug 140800 is 
ticked and don't forget to confirm your vote with Change My Votes button at 
the bottom of your personal votes page. Tia.

[1]
https://bugzilla.mozilla.org/page.cgi?id=voting/user.htmlbug_id=140800#vote_140800

Fyi, you'll probably be aware that TB is now maintained mostly by the volunteer 
community, so we need your help to keep TB going. Can you help in any of the 
following areas?
- bug triaging
- bug fixing
- documentation
- translation
- etc.

-
(In reply to Thomas D. (away till 31st January) from comment #65)
 (In reply to Thomas D. from comment #54)
  How is this different from bug 140800?
  
  If they are the same, that would make this quite a much-wanted request with
  100 votes and 23 dupes...
 
 I have not heard any objections against merging this into bug 140800 as they
 are essentially the same. That merge definitely needs to happen (but I don't
 have time right now):
 
 Next Steps for this bug:
 * Resolve this bug 216132 as a duplicate of bug 140800, with an explanatory
 comment asking users to vote for bug 140800 if they want their vote for this
 bug to be counted (transferring votes)

done.

 * Resolve each of the 12 duplicates of this bug 216132 as a duplicate of bug
 140800, and also ask users to vote for bug 140800 if they so wish
 (transferring duplicates)

still to be done, plus check for dupes of dupes and also re-dupe them
to bug 140800.

*** This bug has been marked as a duplicate of bug 140800 ***

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Title:
  Stuck in proportional font mode

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[Bug 235101]

2013-12-24 Thread Bugzilla2007
*** Bug 224852 has been marked as a duplicate of this bug. ***

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  Can't select/copy/paste address block from Address Book in Thunderbird

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[Bug 490935]

2013-12-11 Thread Bugzilla2007
(In reply to Ben Bucksch (:BenB) from comment #88)

+1, I'd like to register my support for Ben's support of this bug :)

65 votes and 15 duplicates with consistent inflow over a large time span
are a good indication that edit subject feature has the potential of
adding significant value for many affected users.

Somebody care to search https://getsatisfaction.com/mozilla_messaging/
for user requests about this?

 Why this is important:
 
 1. You personally may not, but many users have fax-email services.

If you are suggesting that a larger or in any way significant percentage
of TB users use FAX-to-Email services, then imho that's a fiction from
the same ideosyncratic historic world where plaintext messages are still
so much the order of the day that we could just ignore the substantial
dataloss of formatting/styles inflicted on users of HTML messages by
your delivery-format Auto-Detect algorithm.

Having said that, I don't think small numbers of users for a given
feature is per se an argument against that feature; if we removed all
features each only used by small percentage of users, we would end up
removing large parts of TB feature set. On the contrary, I'd claim that
qualitative aspects like the degree of disturbance by lost ux-efficiency
should also matter. Which might apply to this bug: It's hard to tell how
many users would actually bother to edit subjects, but for those
affected by such problems, it's a significant interruption to their
workflows.

 For them, this feature is absolutely necessary.

+1

 2. If people set bad subjects for important emails (e.g. by just hitting
 reply on an unrelated subject), I can either get angry at them (because I
 will not find it anymore in one week), or ask them to fix it in the future,
 or I can fix it myself in my mail store. The latter, however, I can only do
 with this feature.

+1

 3. Many other people have wrong clocks on their computers, and Thunderbird
 sorts folders by the message send time that the sender put in. I recently
 received a mail which was exactly one month off. Completely confused me in
 the folder view. I can't fix it, without this feature. (Arguably,
 Thunderbird should sort better.)

This bug is only about editing subject; editing any other header fields
(like date) is not in the scope of this bug, and should not. It'll be
more than hard enough to just land edit subject in a generally
acceptable and functional manner (think IMAP), so expanding the scope of
this bug would be the perfect recipe for never landing anything.

 This is similar to delete attachment feature. That's also a feature that
 we didn't have for a long time, and some said we didn't want it, they said
 it's freaky and wrong. Finally, we added it -

+1, there seems to be some analogy of technicalities and historical
development.

 and it's indispensable, as it turned out.

OT: I have some doubts on that, given that the delete/detach
attachment feature still has bugs (like wrong icon for detached files)
without much activity from users iirc.

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[Bug 490935]

2013-12-09 Thread Bugzilla2007
(In reply to Lee_Dailey from comment #85)
 this extension from paolo kaosmos does the job. it replaces the old
 headertools extension mentioned in comment 37 and is actively supported. 
 - Headers ToolsLight: edit Subject, Sender, Full source etc
 [Forum] http://forums.mozillazine.org/viewtopic.php?f=28t=2300561
 it seems like a good workaround until tbird finally includes the ability.

The addon can be downloaded from here (reported to work with TB24, and
actively maintained):

https://addons.mozilla.org/de/thunderbird/addon/header-tools-lite/

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[Bug 490935]

2013-12-09 Thread Bugzilla2007
*** Bug 947267 has been marked as a duplicate of this bug. ***

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[Bug 956618]

2013-12-05 Thread Bugzilla2007
(In reply to Thomas D. from comment #44)

 users correctly expect from the intrinsic purpose of nickname design,
 that nicks should have absolute priority in searches, which includes
 priority over frecency. Frecency is a way of automatically establishing
 *dynamic* nicks, but certainly *static* nicks that have been purposefully and
 explicitly defined by user must take precedence over that.

Adding frecency, the big brother of this bug (but not required to fix this), 
is
Bug 382415 - Popularity index of autocomplete doesn't honor timeline (use 
frecency for email contacts)

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[Bug 956618]

2013-11-01 Thread Bugzilla2007
(In reply to Thomas D. from comment #50)
 This looks like one of the main places where we call addToResult(...)
 function (see comment 49).
 If that's correct, one way of fixing this bug might be this:
 
 Around here...
 
 http://mxr.mozilla.org/comm-central/source/mailnews/addrbook/src/
 nsAbAutoCompleteSearch.js#146
 146  let email = card.primaryEmail;
 147   if (email)
 148 this._addToResult(commentColumn, directory, card, email,
 true, result);
 
 ...perhaps we could get the nick field as we now get the email field, and
 then add matches of the search fullstring (is that available here?)

fullString (user's search words) are not explicitly available here (only
inside the searchQuery argument which is passed to _searchCards
function); but I suppose we could easily make it explicitly available by
just passing it as a separate argument into _searchCards function:

http://mxr.mozilla.org/comm-central/source/mailnews/addrbook/src/nsAbAutoCompleteSearch.js#131
 _searchCards: function _searchCards(searchQuery, directory, result) {
- _searchCards: function _searchCards(searchQuery, fullSearchString, 
directory, result) {

So then when we call that function, we can just pass fullstring, too:
http://mxr.mozilla.org/comm-central/source/mailnews/addrbook/src/nsAbAutoCompleteSearch.js#433
 this._searchCards(searchQuery, dir, result);
 this._searchWithinEmails(emailSearchQuery, fullString, dir, result);
- this._searchCards(searchQuery, fullString, dir, result);

 against
 nick to a separate result array, say resultTop.
 Then merge resultTop Array with result array.
 
 We also need to sort multiple nick matches on something (because
 unfortunately it's possible to have multiple cards with same nick).

Perhaps we can get away with the current sorting algorithm of
_addToResult.

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[Bug 956618]

2013-10-28 Thread Bugzilla2007
(In reply to Deven Corzine from comment #43)
 This worked in Thunderbird 2, which means it's a regression bug, not an

Fwiw, notwithstanding the annoyingness of this bug, it is NOT a regression.
I just tested this on TB version 2.0.0.24 (20100228), and nicks do NOT get 
absolute precedence in composition's recipient autocomplete (but it's easy to 
get fooled into thinking they do).

I tested with this scenario (basically):

Card1:
firstname: n1n
email: a...@asdf.com
nick: n2n

Card2:
firstname: foo
email: a...@asdf.com
nick: n1n

STR
1 compose new msg
2 in TO recipient field, type n1n

Actual Result:
- card 1 is at top of autocomplete list
- ...

Expected Result:
- card 2 having fullstring match of nick should be at top of autocomplete list

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[Bug 956618]

2013-10-28 Thread Bugzilla2007
This looks like one of the main places where we call addToResult(...) function 
(see comment 49).
If that's correct, one way of fixing this bug might be this:

Around here...

http://mxr.mozilla.org/comm-central/source/mailnews/addrbook/src/nsAbAutoCompleteSearch.js#146
146  let email = card.primaryEmail;
147   if (email)
148 this._addToResult(commentColumn, directory, card, email, true, 
result);

...perhaps we could get the nick field as we now get the email field, and then 
add matches of the search fullstring (is that available here?) against nick to 
a separate result array, say resultTop.
Then merge resultTop Array with result array.

We also need to sort multiple nick matches on something (because
unfortunately it's possible to have multiple cards with same nick).

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[Bug 956618]

2013-10-28 Thread Bugzilla2007
For non-LDAP cases, I understand that it's this addToResult(...)
function which finally sorts the autocomplete results list:

http://mxr.mozilla.org/comm-
central/source/mailnews/addrbook/src/nsAbAutoCompleteSearch.js#276

Seems to first sort on popularity here (after having removed duplicates)...
http://mxr.mozilla.org/comm-central/source/mailnews/addrbook/src/nsAbAutoCompleteSearch.js#309

...and then on full addresses here (probably secondary sort):
http://mxr.mozilla.org/comm-central/source/mailnews/addrbook/src/nsAbAutoCompleteSearch.js#318

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[Bug 956618]

2013-10-28 Thread Bugzilla2007
Given that all other nicks out there follow the inherent UX-concept of
an ALIAS name or shortcut (where the nick is synomymous with its
parent), and given that the FF equivalent of nicks aka keywords follow
this inherent design principle correctly (nicks getting absolute
priority in awesome location bar, even before frecency), this is also an
issue of at least external ux-concistency.

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[Bug 956618]

2013-10-28 Thread Bugzilla2007
(In reply to Deven Corzine from comment #43)
 How does such an obvious bug get filed and debated for year (2013), after
 year (2012), after year (2011), after year (2010), after year (2009), after
 year (2008), after year (2007), after year (2006)... but never actually
 fixed?

Deven, thanks for your feedback. I appreciate the frustration, as I've
often felt it myself (being an active volunteer TB QA/UX contributor
since 2007). However, we need to face the fact that TB has a track
record of unresolved bugs for a variety of reasons. Where this bug is
just one out of many, and the choice of important bugs to start from
is pretty vast.

TB is now maintained almost exclusively by volunteers, so getting this
bug fixed requires a volunteer who is a) able, b) willing, and c) has
the time to actually fix this, and d) an agreement about the exact goal
of this bug, the desired UX how it should be fixed. a) and c) are the
hard parts, whereas I'd consider d) a non-issue in this case (although
looking at the entirety of comment 0, to which comment 12 responds, I
suspect misunderstandings about d) also contributed to the long latency
of this bug).

 This worked in Thunderbird 2, which means it's a regression bug, not an
 enhancement.

Deven (and others before), thanks for pointing that out. Understanding
the nature of a bug and documenting that as precisely as possible in the
bug report is crucial.

Indeed, this looks like a bug because it violates the very purpose of
the nickname design, which is a 1 on 1 relationship between the (ideally
unique) nick and the card, to allow user to retrieve and distinguish
that card efficiently and consistently from all other cards. (As a
caveat, note that TB is not enforcing uniqueness of nicks!). As has
often been said in this bug, users correctly expect from the intrinsic
purpose of nickname design, that nicks should have absolute priority in
searches, which includes priority over frecency. Frecency is a way of
automatically establishing dynamic nicks, but certainly nicks that have
been purposefully and explicitly defined by user must take precedence
over that (why should I add wil as a nick to my uncle's card if I
don't want wil to find that very card?). Users who want the frecency
algorithm to take highest precedence probably wouldn't (and shouldn't)
define explicit nicks.

Due to violation of these imo correct, established, and widely-evidenced
user expectations, this is a bug in terms of UX error prevention where
users can easily inadvertently send the msg to the wrong recipient(s),
which is a major violation of their privacy. As such, this bug also
undermines UX trust in TB as an application, as repeatedly stated here
in line of comment 0 and comment 43:

 You may not think this is important, but anything that causes mail to get 
 sent to
 the wrong user inadvertantly is just about he worst possible problem a mailer 
 can have.

 There has been ample evidence that this seemingly-minor issue
 is a major source of frustration to many users, even to the point of
 abandoning Thunderbird entirely.  It may be a little thing, but that doesn't
 mean it doesn't matter.
 
 Instead of debating the best algorithm for years, why not at least add a
 special-case check for an exact match of a unique nickname, before going
 into the current algorithm?  That would satisfy the critical use case,
 making most of the frustrated users happy.  A special-case should be trivial
 to add, for anyone who knows the code, so why hasn't that much been done
 after nearly 8 years of this ticket being marked as NEW?

See my remarks further up in this comment. Getting bugs fixed in TB is
often less trivial than it looks, for a variety of reasons...

FTR: I agree that the obvious solution to this bug (as required by the
intrinsic principles of nicks design concept) is to list fullstring
matches on nicks at the very top of the recipient autocomplete dropdown,
so that they take highest precedence (even before frecency if we
implement that). Btw FF works the same way for keywords: Keywords (not
tags, nor frecency) take absolute highest priority over any other
matches. Think of keywords and nicks as an ALIAS for the real thing.

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[Bug 956618]

2013-10-28 Thread Bugzilla2007
:aceman just fixed bug 529584 which is also about the result set in
recipient autocomplete, so the patch there (attachment 803332) might be
good starting point to identify the right spot in the code.

And to everyone following this bug, if you have an interest in getting
this fixed, even if you're not a code, it would have been a good idea to
ensure that it isn't assigned to somebody who stopped working on this
in 2008, because that will tell any other potential coder that there's
nothing to do here because it's already taken by someone... :|

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[Bug 956618]

2013-10-28 Thread Bugzilla2007
(In reply to Thomas D. from comment #45)
 (In reply to Deven Corzine from comment #43)
  This worked in Thunderbird 2, which means it's a regression bug, not an
 
 Fwiw, notwithstanding the annoyingness of this bug, it is NOT a regression.
 I just tested this on TB version 2.0.0.24 (20100228), and nicks do NOT get
 absolute precedence in composition's recipient autocomplete (but it's easy
 to get fooled into thinking they do).
 
 I tested with this scenario (basically):
 
 Card1:
 firstname: n1n
 email: a...@asdf.com
 nick: n2n
 
 Card2:
 firstname: foo
 email: a...@asdf.com
 nick: n1n

Fwiw, I actually had these cards in different AB's (card 1 in Personal
AB, card 2 in Collected Addresses). It shouldn't matter anyway.

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[Bug 1085]

2013-09-09 Thread Bugzilla2007
*** Bug 540729 has been marked as a duplicate of this bug. ***

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  selecting text in full header mode fails

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[Bug 10883]

2013-09-08 Thread Bugzilla2007
*** Bug 742244 has been marked as a duplicate of this bug. ***

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  Stuck in proportional font mode

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[Bug 956618]

2013-08-11 Thread Bugzilla2007
(In reply to Thomas D. from comment #38)
 So resolving multiple comma-separated nicks is probably beyond the scope of 
 this
 bug. I'd recommend filing a separate bug for resolving a comma-separated list 
 of
 nicknames.

OT: also about resolving multiple comma-separated nicks on one line:
https://getsatisfaction.com/mozilla_messaging/topics/five_reasons_i_downgraded_to_v2
https://getsatisfaction.com/mozilla_messaging/topics/address_entry_has_gotten_worse_with_new_updates
and probably more

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[Bug 956618]

2013-08-11 Thread Bugzilla2007
This bug (and related bugs on nicknames) are supported by plenty of complaints 
at getsatisfaction:
265 topics found for nickname

https://getsatisfaction.com/mozilla_messaging/searches?query=nicknamex=1y=3style=topics

I stopped tagging gs reports after the first 2 or 3 result pages.

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[Bug 956618]

2013-08-11 Thread Bugzilla2007
(In reply to Brian Hauer from comment #21)
 Expanding on the example above, assume you have nicknames wil, jan, and
 bob.  You should be able to type wil,jan,bob to quickly address a mail
 to all three.  When focus leaves the field, the parser should expand each
 based on a nickname match, resulting in three entries in the addressing user
 interface.
 [snip]
 I consider nicknames to be a special case of address resolution.  As the
 proponents above have said, at the least nicknames should be treated as the
 #1 priority in finding a matching address.  But I would recommend going
 further: namely, nickname resolution should occur -after- the
 comma-delimited parsing of the user's input occurs.

+1 to all of comment 21 and the underlying understanding of nicks as 1
on 1 aliases. However, focus in this bug is on giving resolved (single)
nicks precedence in autocomplete results. So resolving multiple comma-
separated nicks is probably beyond the scope of this bug. More
reminiscent of (but perhaps not the same as) bug 295428. I'd recommend
filing a separate bug for resolving a comma-separated list of nicknames.

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[Bug 956618]

2013-08-11 Thread Bugzilla2007
(In reply to Thomas D. from comment #38)
 So resolving multiple comma-separated
 nicks is probably beyond the scope of this bug. More reminiscent of (but
 perhaps not the same as) bug 295428. I'd recommend filing a separate bug for
 resolving a comma-separated list of nicknames.

OT: Resolving other comma-separated things on recipients line, see also
Bug 528503, bug 392932.

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[Bug 956618]

2013-08-11 Thread Bugzilla2007
See also:

Bug 295428 - Names and nicknames should still work in address book
without autocomplete

Bug 118624 - AB quick search and contacts side bar does not search/match
Nickname field, but should (ux-inconsistent with autocomplete)

Bug 400713 - Allow showing any fields from address book as columns in
compose message contacts pane (sidebar) [column picker, customize,
sorting by organization, nickname etc.]

Bug 247335 - Add separate First Name, Last Name and Display Name
fields to address book column picker for optional display in AB list
pane

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[Bug 10883]

2013-07-02 Thread Bugzilla2007
(In reply to Thomas D. from comment #54)
 How is this different from bug 140800?
 
 If they are the same, that would make this quite a much-wanted request with
 100 votes and 23 dupes...

I have not heard any objections against merging this into bug 140800 as
they are essentially the same. That merge definitely needs to happen
(but I don't have time right now):

Next Steps for this bug:
* Resolve this bug 216132 as a duplicate of bug 140800, with an explanatory 
comment asking users to vote for bug 140800 if they want their vote for this 
bug to be counted (transferring votes)
* Resolve each of the 12 duplicates of this bug 216132 as a duplicate of bug 
140800, and also ask users to vote for bug 140800 if they so wish (transferring 
duplicates)

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[Bug 261595]

2013-04-09 Thread Bugzilla2007
*** Bug 765610 has been marked as a duplicate of this bug. ***

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  Thunderbird corrupts Mailbox when hd is full

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[Bug 261595]

2013-04-09 Thread Bugzilla2007
*** Bug 599664 has been marked as a duplicate of this bug. ***

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[Bug 261595]

2013-04-09 Thread Bugzilla2007
Adding some searchwords for better retrievability.

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[Bug 235101]

2013-03-12 Thread Bugzilla2007
*** Bug 849506 has been marked as a duplicate of this bug. ***

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Title:
  Can't select/copy/paste address block from Address Book in Thunderbird

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[Bug 711314]

2012-11-25 Thread Bugzilla2007
As announced and explained in comment 70, I will close this bug because
it has lost focus of the original MAC-only problem and has become too
messy to maintain.

* The original MAC-only problem of this bug has been re-filed as bug
814342. That problem was observed *before* bug 128124 made the list
properties dialogue modal on all OS, so it cannot currently be tested
and needs to be revisited after fix for bug 135126.

* Bug 135126 (and its TB-twin bug 282841 currently kept open as a
duplicate collector) covers the current problem on *all* OS that it is
generally not possible to drag  drop cards into the List properties
dialogue because the dialogue window is modal.

Todo:
- check if different problem of Comment 68 is covered by its own bug (that's a 
problem of dragging *text* into the list properties dialogue, and it doesn't 
create new lines for subsequent addresses as expected)
- revisit  sort out duplicates of this bug and move them to the appropriate 
current bugs. Due to the morph-mess in this bug, I'd expect some of them to be 
dupes of bug 135126 rather than bug 814342.

*** This bug has been marked as a duplicate of bug 814342 ***

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[Bug 711314]

2012-11-25 Thread Bugzilla2007
I purged the unfit dupes of this bug and re-duped them to where they
belong.

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[Bug 711314]

2012-11-25 Thread Bugzilla2007
Somebody should check to which of the current bugs the following link
belongs, currently found in see-also of this bug:

https://launchpad.net/bugs/711314

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[Bug 848183]

2012-11-06 Thread Bugzilla2007
*** Bug 260556 has been marked as a duplicate of this bug. ***

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  RFC822 Attachments and .EML files cannot be moved to folders

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[Bug 848183]

2012-11-06 Thread Bugzilla2007
*** Bug 724771 has been marked as a duplicate of this bug. ***

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[Bug 848183]

2012-11-06 Thread Bugzilla2007
*** Bug 347647 has been marked as a duplicate of this bug. ***

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[Bug 848183]

2012-11-06 Thread Bugzilla2007
*** Bug 259709 has been marked as a duplicate of this bug. ***

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  RFC822 Attachments and .EML files cannot be moved to folders

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[Bug 848183]

2012-11-06 Thread Bugzilla2007
*** Bug 249750 has been marked as a duplicate of this bug. ***

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[Bug 848183]

2012-11-06 Thread Bugzilla2007
And as Mozillians never got round to fix those thousands of acknowledged
bugs, and some were even bold enough to declare that TB's users are
happy with the status quo, nobody remembered all those age-old bugs,
while the dupes gathered from all corners of the world and lived happily
everafter...

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[Bug 848183]

2012-11-06 Thread Bugzilla2007
*** Bug 542038 has been marked as a duplicate of this bug. ***

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[Bug 848183]

2012-11-06 Thread Bugzilla2007
(In reply to Brian Murrell from comment #19)
 Has this ticket gone moribund for a new ticket covering the same general
 features?

No, this ticket is still alive in the mailnews core component shared by
SeaMonkey and TB. Otherwise, I suppose *all* tickets are now moribund
unless volunteers like you and me volunteer to fix them. Brian, do you
have some coding skills to try this?

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[Bug 848183]

2012-11-06 Thread Bugzilla2007
*** Bug 232519 has been marked as a duplicate of this bug. ***

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[Bug 98596]

2012-11-05 Thread Bugzilla2007
Assigned to: David :Bienvenu - does that still apply?

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[Bug 711314]

2012-10-31 Thread Bugzilla2007
Wow, what a confusion here!

(In reply to Mike Cowperthwaite from comment #42)
 This bug morphed, unacceptably in my view, starting at comment 27.  That
 problem is/was entirely different from the (Mac-only) problem originally
 reported here.  

+1

 The new problem, brought on by the fix for bug 128124, is that the
 mailing list dialog is modal (and is present on all platforms); the actual bug
 for fixing that problem is bug 135126 (and see also bug 115904).  
 Since the modal dialog effectively prevents anyone from testing if the
 original bug still exists, I'll be adding a dependency.

+1

(In reply to Wayne Mery (:wsmwk) from comment #55)
 as a result of the blocker, as a practical matter, I don't see much value to
 keeping this open, because prior to comment 27 there is no testcase, let
 alone a reduced testcase, and no clear steps that others can replicate.
 ...
 Unless we want this to be the cesspool for all drag and drop bugs with no
 testcases or poorly formed reports - in which case the currently vague
 summary needs improvement. But given this bug's ragged long history I'd
 sooner pick a newer, shorter, more clearly worded bug.

+1

I see two ways of clearing this up:

1) Morph this bug back into a MAC-only bug to be revisited after fix for
bug 135126, with a crystal clear summary, and an entry in Whiteboard
pointing to an authoritative comment explaining the matter

Or

2) Shut this bug down and create a new MAC-only bug to be revisited
after fix for bug 135126, with a crystal clear summary, and description
pointing to those other bugs like bug 135126

Before doing that, I'd like two pieces of information (A+B):

A)

(In reply to James Rome from comment #69)
 But on a Mac, it does NOT open in a separate window! So you cannot drag and
 drop from your main address book.
 TB needs to override the Mac style guidelines and use a separate window.

As a windows user, I'm confused bc comment 0 suggests the presence of a
Mailing List *window* on MAC, whereas comment 69 denies the same.

James, can you add an attachment to this bug, with a screenshot
showing the current design of Mailing List Properties dialog on MAC?

Does the window/non-window design of MAC play any role for this bug (I
think not)?

B) Do we have a bug for comment 68 (which is clearly different from this
bug, but perhaps it is blocking bug 135126)?

(In reply to Ann-Marie from comment #68)
 Go to address book.
 Open one of the address lists, new window Mailing List with List name.
 There is ONE open line at the bottom waiting for the next entry.
 Drag and drop an email address from another source such as an email message
 content in one of your email folders.
 The drag and drop email occupies the open line on the Mailing List as
 expected.
 Drag and drop another to add to the list and there is no open line to drop
 it in.
 
 You have to click on the Mailing list and manually scroll down to open a new
 empty line.

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Title:
  Address Book - Can't drag and drop contacts to list

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[Bug 711314]

2012-10-31 Thread Bugzilla2007
Adding more prominent pointer to the Thunderbird equivalent of this bug
(keeping which might be helpful to avoid duplicates in TB product).

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Title:
  Address Book - Can't drag and drop contacts to list

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[Bug 711314]

2012-10-31 Thread Bugzilla2007
(In reply to Thomas D. from comment #71)
 Adding more prominent pointer to the Thunderbird equivalent of this bug
 (keeping which might be helpful to avoid duplicates in TB product).

I fell prey to the confusion myself. TB bug 282841 is the equivalent of
Mailnews Core bug 135126, so it's not related to the original MAC
problem of this bug, and the see-also pointer will just undermine our
efforts to isolate the MAC problem in this bug as proposed in comment
70.

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Title:
  Address Book - Can't drag and drop contacts to list

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[Bug 10883]

2012-10-04 Thread Bugzilla2007
How is this different from bug 140800?

If they are the same, that would make this quite a much-wanted request
with 100 votes and 23 dupes...

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Title:
  Stuck in proportional font mode

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[Bug 10883]

2012-07-12 Thread Bugzilla2007
*** Bug 773135 has been marked as a duplicate of this bug. ***

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Title:
  Stuck in proportional font mode

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[Bug 397574]

2012-06-24 Thread Bugzilla2007
*** Bug 520953 has been marked as a duplicate of this bug. ***

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Title:
  Encoding problems after switching the layout

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