[Bug 1215901] Re: Additional errors message in system update ui
The updates rewrite has tried implementing most error messages defined in the spec, but it's unclear whether the rewrite also addressed the “additional” (??) mentioned in this bug. Please file a separate bug for each error message. ** Changed in: ubuntu-system-settings (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
** Changed in: ubuntu-system-settings (Ubuntu) Status: In Progress => New ** Changed in: ubuntu-system-settings (Ubuntu) Assignee: Manuel de la Peña (mandel) => (unassigned) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
Taking over this bug since diego does not longer work on it. ** Changed in: ubuntu-system-settings (Ubuntu) Assignee: Diego Sarmentero (diegosarmentero) = Manuel de la Peña (mandel) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
work is ongoing on https://code.launchpad.net/~diegosarmentero/ubuntu- system-settings/display-errors/+merge/235037 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
** Changed in: ubuntu-system-settings (Ubuntu) Status: Triaged = In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
Currently if there is no network connection the Checking for updates spins continuously and never completes. ** Changed in: ubuntu-system-settings (Ubuntu) Importance: Low = Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
** Changed in: ubuntu-system-settings (Ubuntu) Assignee: (unassigned) = Diego Sarmentero (diegosarmentero) ** Tags added: updates -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
** Changed in: ubuntu-system-settings (Ubuntu) Status: Confirmed = In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
** Description changed: The update ui had to deliver additional update messages. Attention from design will be needed as we had to add some additional labels in case of multiple errors: * if we can't even check if an update is available (like no network connection), we show display the error message where Checking for update… was displayed with a Retry button. + + https://wiki.ubuntu.com/SoftwareUpdates#presenting-mobile: * + “Connect to the Internet to check for updates.”, automatically retrying + a manual check if an Internet connection begins before leaving the + screen; * “The update server is not responding. Try again later.” ... + (There is no need for a “Retry” button, in the first case because the + check will happen automatically when the problem is fixed, and in the + others because the check will happen automatically when you returning to + the Updates screen and it’s probably a bad idea to try sooner.) * If we can't get any estimate for the download time from the message, the About x seconds remaining become: No estimate for the download * The following items are presented in the same spot than the Download failed: case: ** If we can't pause a download, the message is: Pause failed: as primary message and then the reason delivered by the daemon as a secondary message ** If we can't install and reboot, the message is: Apply update failed: as primary message and then the reason delivered by the daemon as a secondary message ** If we can't contact the daemon for any reason, those error messages become (depending on the case): Can't apply the current update (can't contact service) when clicking on install reboot Can't cancel current request (can't contact service) when retrying from scratch an update Can't pause current request (can't contact service) when pausing a download See also bug 1282499, about how these error messages are presented. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
** Description changed: The update ui had to deliver additional update messages. Attention from design will be needed as we had to add some additional labels in case of multiple errors: * if we can't even check if an update is available (like no network connection), we show display the error message where Checking for update… was displayed with a Retry button. - https://wiki.ubuntu.com/SoftwareUpdates#presenting-mobile: * + https://wiki.ubuntu.com/SoftwareUpdates#presenting-mobile: * “Connect to the Internet to check for updates.”, automatically retrying a manual check if an Internet connection begins before leaving the screen; * “The update server is not responding. Try again later.” ... (There is no need for a “Retry” button, in the first case because the check will happen automatically when the problem is fixed, and in the - others because the check will happen automatically when you returning to + others because the check will happen automatically when you return to the Updates screen and it’s probably a bad idea to try sooner.) * If we can't get any estimate for the download time from the message, the About x seconds remaining become: No estimate for the download + + https://wiki.ubuntu.com/SoftwareUpdates#presenting-mobile: (Time + remaining should not be shown, because it is too unpredictable on mobile + connections.) * The following items are presented in the same spot than the Download failed: case: ** If we can't pause a download, the message is: Pause failed: as primary message and then the reason delivered by the daemon as a secondary message ** If we can't install and reboot, the message is: Apply update failed: as primary message and then the reason delivered by the daemon as a secondary message ** If we can't contact the daemon for any reason, those error messages become (depending on the case): Can't apply the current update (can't contact service) when clicking on install reboot Can't cancel current request (can't contact service) when retrying from scratch an update Can't pause current request (can't contact service) when pausing a download See also bug 1282499, about how these error messages are presented. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
** Description changed: The update ui had to deliver additional update messages. Attention from design will be needed as we had to add some additional labels in case of multiple errors: * if we can't even check if an update is available (like no network connection), we show display the error message where Checking for update… was displayed with a Retry button. https://wiki.ubuntu.com/SoftwareUpdates#presenting-mobile: * “Connect to the Internet to check for updates.”, automatically retrying a manual check if an Internet connection begins before leaving the screen; * “The update server is not responding. Try again later.” ... (There is no need for a “Retry” button, in the first case because the check will happen automatically when the problem is fixed, and in the others because the check will happen automatically when you return to the Updates screen and it’s probably a bad idea to try sooner.) * If we can't get any estimate for the download time from the message, the About x seconds remaining become: No estimate for the download - https://wiki.ubuntu.com/SoftwareUpdates#presenting-mobile: (Time + https://wiki.ubuntu.com/SoftwareUpdates#presenting-mobile: (Time remaining should not be shown, because it is too unpredictable on mobile connections.) * The following items are presented in the same spot than the Download failed: case: ** If we can't pause a download, the message is: Pause failed: as primary message and then the reason delivered by the daemon as a secondary message ** If we can't install and reboot, the message is: Apply update failed: as primary message and then the reason delivered by the daemon as a secondary message + https://wiki.ubuntu.com/SoftwareUpdates#phone-progress: If + installation fails, an alert should appear, with title “Installation + Failed”, text depending on the error, and an “OK” button that returns to + the update listing. + ** If we can't contact the daemon for any reason, those error messages become (depending on the case): Can't apply the current update (can't contact service) when clicking on install reboot + + https://wiki.ubuntu.com/SoftwareUpdates#phone-progress: If + installation fails, an alert should appear, with title “Installation + Failed”, text depending on the error, and an “OK” button that returns to + the update listing. + Can't cancel current request (can't contact service) when retrying from scratch an update Can't pause current request (can't contact service) when pausing a download See also bug 1282499, about how these error messages are presented. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
** Description changed: The update ui had to deliver additional update messages. Attention from design will be needed as we had to add some additional labels in case of multiple errors: * if we can't even check if an update is available (like no network connection), we show display the error message where Checking for update… was displayed with a Retry button. https://wiki.ubuntu.com/SoftwareUpdates#presenting-mobile: * “Connect to the Internet to check for updates.”, automatically retrying a manual check if an Internet connection begins before leaving the screen; * “The update server is not responding. Try again later.” ... (There is no need for a “Retry” button, in the first case because the check will happen automatically when the problem is fixed, and in the others because the check will happen automatically when you return to the Updates screen and it’s probably a bad idea to try sooner.) * If we can't get any estimate for the download time from the message, the About x seconds remaining become: No estimate for the download https://wiki.ubuntu.com/SoftwareUpdates#presenting-mobile: (Time remaining should not be shown, because it is too unpredictable on mobile connections.) * The following items are presented in the same spot than the Download failed: case: ** If we can't pause a download, the message is: Pause failed: as primary message and then the reason delivered by the daemon as a secondary message + https://wiki.ubuntu.com/SoftwareUpdates#presenting-mobile: + “Pause” for a download (automatic or manual) or installation in + progress, insensitive if it is no longer pauseable (and reporting a + RecoverableError if it should have been) + ** If we can't install and reboot, the message is: Apply update failed: as primary message and then the reason delivered by the daemon as a secondary message - https://wiki.ubuntu.com/SoftwareUpdates#phone-progress: If + https://wiki.ubuntu.com/SoftwareUpdates#phone-progress: If installation fails, an alert should appear, with title “Installation Failed”, text depending on the error, and an “OK” button that returns to the update listing. ** If we can't contact the daemon for any reason, those error messages become (depending on the case): Can't apply the current update (can't contact service) when clicking on install reboot - https://wiki.ubuntu.com/SoftwareUpdates#phone-progress: If + https://wiki.ubuntu.com/SoftwareUpdates#phone-progress: If installation fails, an alert should appear, with title “Installation Failed”, text depending on the error, and an “OK” button that returns to the update listing. - Can't cancel current request (can't contact service) when retrying from scratch an update - Can't pause current request (can't contact service) when pausing a download + Can't cancel current request (can't contact service) when retrying + from scratch an update + + Can't pause current request (can't contact service) when pausing a + download + + https://wiki.ubuntu.com/SoftwareUpdates#presenting-mobile: + “Pause” for a download (automatic or manual) or installation in + progress, insensitive if it is no longer pauseable (and reporting a + RecoverableError if it should have been) See also bug 1282499, about how these error messages are presented. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
Okay, I've now defined behavior for all these cases except retrying from scratch an update, because I don't quite understand what that means, or why it should be shown differently from installing an update for the first time. I've proposed the same behavior for If we can't pause a download as for Can't pause current request, and the same behavior for If we can't install and reboot as for If we can't contact the daemon for any reason. If you can think of a good reason to present either of those pairs differently, let me know that too. ** Changed in: ubuntu-system-settings (Ubuntu) Status: In Progress = Triaged ** Changed in: ubuntu-system-settings (Ubuntu) Assignee: Matthew Paul Thomas (mpt) = (unassigned) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
** Changed in: ubuntu-system-settings (Ubuntu) Status: In Progress = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
** Description changed: The update ui had to deliver additional update messages. Attention from design will be needed as we had to add some additional labels in case of multiple errors: * if we can't even check if an update is available (like no network connection), we show display the error message where Checking for update… was displayed with a Retry button. * If we can't get any estimate for the download time from the message, the About x seconds remaining become: No estimate for the download * The following items are presented in the same spot than the Download failed: case: ** If we can't pause a download, the message is: Pause failed: as primary message and then the reason delivered by the daemon as a secondary message ** If we can't install and reboot, the message is: Apply update failed: as primary message and then the reason delivered by the daemon as a secondary message ** If we can't contact the daemon for any reason, those error messages become (depending on the case): Can't apply the current update (can't contact service) when clicking on install reboot Can't cancel current request (can't contact service) when retrying from scratch an update Can't pause current request (can't contact service) when pausing a download + + See also bug 1282499, about how these error messages are presented. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
it would also be good to specify the UI layout (if an update fails to be applied, should the user be sent back to the list of updates with a retry button?) where should the error message be displayed? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
** Changed in: ubuntu-system-settings (Ubuntu) Importance: Undecided = Low -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
** No longer affects: ubuntu-system-settings ** Changed in: ubuntu-system-settings (Ubuntu) Status: Confirmed = In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1215901] Re: Additional errors message in system update ui
** Changed in: ubuntu-system-settings (Ubuntu) Status: New = Confirmed ** Changed in: ubuntu-system-settings (Ubuntu) Assignee: (unassigned) = Matthew Paul Thomas (mpt) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1215901 Title: Additional errors message in system update ui To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-system-settings/+bug/1215901/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
