[Bug 1768232] Re: Stuck at ubuntu logo while booting after installing Ubuntu 18.04 (Resolution 1024x768 after nomodeset, i915 driver issue)

2018-05-23 Thread Christopher M. Penalver
d a i s y, thank you for reporting this and helping make Ubuntu better.

1) In order to root cause, could you please undo the WORKAROUND and
provide the missing information from
https://wiki.ubuntu.com/DebuggingKernelBoot ?

2) In order to allow additional upstream mainline kernel developers to examine 
the issue, at your earliest convenience, could you please test the latest 
mainline kernel available from 
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind 
the following:
1) The one to test is at the very top line at the top of the page (not the 
daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was 
released upstream.
4) Install instructions are available at 
https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't 
boot into the OS) please make a comment in your report about this, and continue 
to test the next most recent kernel version until you can test to the issue. 
Once you've tested the mainline kernel, please comment on which kernel version 
specifically you tested. If this issue is not reproducible in the mainline 
kernel, please add the following tags by clicking on the yellow circle with a 
black pencil icon, next to the word Tags, located at the bottom of the Bug 
Description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the issue is reproducible with the mainline kernel, please add the following 
tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

It is most helpful that after testing of the latest mainline kernel is
complete, you mark this report Status Confirmed.

Lastly, to keep this issue relevant to upstream, please continue to test
the latest mainline kernel as it becomes available.

Thank you for your help.

** Tags added: bios-outdated-1.06 regression-release

** Description changed:

- My system stuck at ubuntu logo while booting. To resolve it, I've set
- nomodeset.
- 
- But now it occurs a resolution issue to 1024x768. Here are the necessary
- information:
- 
- lspci -nnk | grep -iA2 vga
- 00:02.0 VGA compatible controller [0300]: Intel Corporation 82945G/GZ 
Integrated Graphics Controller [8086:2772] (rev 02)
- Subsystem: Hewlett-Packard Company 82945G/GZ Integrated Graphics 
Controller [103c:302a]
- Kernel modules: i915, intelfb
- 
- and
+ My system stuck at ubuntu logo while booting. This issue occurred only
+ after installing it, not when I choose 'Try without Installing'. This
+ doesn't happen in 16.04.4.
  
  xrandr
  xrandr: Failed to get size of gamma for output default
  Screen 0: minimum 1024 x 768, current 1024 x 768, maximum 1024 x 768
  default connected primary 1024x768+0+0 0mm x 0mm
     1024x768  76.00*
  
  Output of sudo lshw -c display
  
  *-display UNCLAIMED
     description: VGA compatible controller
     product: 82945G/GZ Integrated Graphics Controller
     vendor: Intel Corporation
     physical id: 2
     bus info: pci@:00:02.0
     version: 02
     width: 32 bits
     clock: 33MHz
     capabilities: msi pm vga_controller bus_master cap_list
     configuration: latency=0
     resources: memory:e200-e207 ioport:c000(size=8) 
memory:d000-dfff memory:e208-e20b memory:c-d
  
- This issue occurred only after installing it, not when I choose 'Try
- without Installing', I don't need to set nomodeset in that case.
- 
- Intel Graphics Update Tool shows:
- 
- Checking if Intel graphics card available...
-   • checking for i915 module in /sys/module
-   • i915 module found
- Checking if Intel graphics card available... OK
- Retrieving information from 01.org...
-   • fetching https://download.01.org/gfx/ilg-config.cfg
-   • saving to /home/test/.ilg-config
-   • fetched 1626 bytes
-   • fetched 9818 bytes
-   • fetched 12301 bytes
-   • looking up [Ubuntu bionic] configuration
- Retrieving information from 01.org... OK
- Checking distribution... Failed
- 
+ WORKAROUND: Using the following kernel boot parameter allows me to boot but 
the maximum resolution is limited to 1024x768:
+ nomodeset
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  

[Bug 1768232] Re: Stuck at ubuntu logo while booting after installing Ubuntu 18.04 (Resolution 1024x768 after nomodeset, i915 driver issue)

2018-05-18 Thread Shane Semanek
I have a Dell Optiplex 330 workstation with Intel 82G33/G31 Express
graphics. It ran Ubuntu 16.04, Ubuntu 17.10, and Ubuntu 18.04 beta2
without any issues. When Ubuntu 18.04 was released I did a clean install
and it would boot to the Ubuntu logo screen and stop. I tried several
kernels from http://kernel.ubuntu.com/~kernel-ppa/mainline but the issue
was not resolved.

To resolve the issue I had to disable Wayland in GDM3.

sudo vi /etc/gdm3/custom.conf

Change #WaylandEnable=false to WaylandEnable=false and reboot

Reference: https://linuxconfig.org/how-to-disable-wayland-and-enable-
xorg-display-server-on-ubuntu-18-04-bionic-beaver-linux

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Title:
  Stuck at ubuntu logo while booting after installing Ubuntu 18.04
  (Resolution 1024x768 after nomodeset, i915 driver issue)

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