[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gdm3 (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
And if all else fails, please attach 'gdb' to the process: sudo gdb /usr/bin/gnome-shell PID and retrieve a backtrace of all threads using: thread apply all bt ** Summary changed: - wayland session hard freezes on login from GDM (X11 session works fine) + [qxl] wayland session hard freezes on login from GDM (X11 session works fine) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: [qxl] wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
Thanks but that also is failing to retrace. Try a different signal like: kill -SEGV ... ** Changed in: mutter (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: [qxl] wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
I repeated the steps on my laptop. The previous report was from the VM. Look at the gnome-shell crash received on 2020-06-05 20:06 UTC at: https://errors.ubuntu.com/user/27232d1c0322b0e12fbced3d5cc680848662bdab3723e8c5a2ef4f4994f0f37d64c8663e929ae708ddbfce7b00cf9529860901cc62597a8b0b414d4b29fc9792 ** Changed in: mutter (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
Please repeat step 3 from comment #14. It seems the link in comment #15 still isn't usable. ** Changed in: mutter (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: mutter (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
Thanks. That core is of the login screen itself. We haven't got a retrace yet but maybe wait a few hours and the bots will get to it... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
You can see the core at https://errors.ubuntu.com/user/e35124d979e3b918d0a8f821141d16026a6862cda0707840355369e69b328df9d3a372a704b7af732e746e1600eb565efebfb0f79a83711873cfbe43fe12a08c Killing the gnome-shell process resolves the freeze and the login continues normally after that. ** Changed in: mutter (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
Following the steps in comment #4 I do not experience any freezing. It logs in successfully. Next I suggest you ssh into the frozen machine and check: 1. If any processes are using high CPU. 2. How many gnome-shell processes are running. 3. Try to force the newest gnome-shell process (either running as you or as 'gdm') to dump core by sending it a fatal signal: kill -ABRT If that works then you will have a crash file in /var/crash that we can analyse per comment #2. ** Changed in: mutter (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
Daniel, I reproduced the same issue in a VM in post #4, and I gave you the steps to reproduce it. I strongly suggest you *try* it. It is trivially simple, takes less than five minutes to reproduce, or 15 minutes tops if you want to spin up a new VM. This is exactly the same issue that I saw on my laptop. The reason I reproduced this on a VM was to confirm that the issue could be seen on other machines, and to give you an easily reproducible test case, so that you can confirm the bug and move it the right team to investigate. Otherwise, we can keep repeating this dance of asking for more information and moving the bug back to incomplete, but this does nothing to advance our mutual goal of helping make Ubuntu better. ** Changed in: mutter (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
** Attachment added: "lspcik from laptop" https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+attachment/5372265/+files/lspcik.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
** Attachment added: "journalctl -b-1 from laptop" https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+attachment/5372266/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
Actually, you can't be sure... Please open a new bug about this issue from the VM by running: ubuntu-bug mutter and keep that new bug about the VM only. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
You originally reported the problem against your laptop, but those attachments are from a VM. Please confirm the VM experiences the same freeze. ** Changed in: mutter (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
** Attachment added: "lspci -k output" https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+attachment/5371525/+files/lspcik.txt ** Changed in: mutter (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
After reproducing the freeze, rebooted by Ctrl-Alt-Del (which works in the VM, does not work on my laptop). ** Attachment added: "journalctl -b-1 output" https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+attachment/5371524/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
Next please: 1. Reproduce another Wayland freeze. 2. Reboot once only. 3. Log in to an X11 session and run: journalctl -b-1 > prevboot.txt lspci -k > lspcik.txt and attach the resulting two text files here. ** Changed in: mutter (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
Provided additional information, therefore resetting to New as per https://wiki.ubuntu.com/Bugs/Bug%20statuses "Should the original reporter reset the report status to "New" if providing more information to an "Incomplete" report? Yes." ** Changed in: mutter (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
Here are steps to reproduce the issue. Confirmed on a fresh Ubuntu 20.04
install in a VM.
sudo apt install keychain
mkdir ~/.ssh
cd ~/.ssh
ssh-keygen -t rsa -b 4096 -C "user@domain"
# -- Enter a passphrase when asked.
vi ~/.bash_profile
# -- Add the following text. Replace "user" with the actual user name.
#!/bin/bash
set autologout=0
# Setup password-less SSH
[ -z "$HOSTNAME" ] && HOSTNAME=`uname -n`
keychain /home/user/.ssh/id_rsa
source /home/user/.keychain/${HOSTNAME}-sh
Reboot. On the login screen, click on the user, then select "Ubuntu on Wayland"
in the Gear icon.
Enter password and login.
Result: login screen hangs indefinitely.
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Title:
wayland session hard freezes on login from GDM (X11 session works
fine)
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[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
Hi Daniel, Thank you for taking a look at my bug report. 1. There are no crash files in /var/crash. 2. https://errors.ubuntu.com/user/27232d1c0322b0e12fbced3d5cc680848662bdab3723e8c5a2ef4f4994f0f37d64c8663e929ae708ddbfce7b00cf9529860901cc62597a8b0b414d4b29fc9792 has three problems reported, but none of them correspond to this issue. I actually do not think there is a crash, rather that some part of the session is waiting for me to enter the keychain passphrase in a way that is hanging the GUI. I verified that if I SSH in from another machine, and enter the passphrase in the SSH session *before* I login from the GDM login screen, everything works fine. Let me know what other steps you would like me to take. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1878275] Re: wayland session hard freezes on login from GDM (X11 session works fine)
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: gdm3 (Ubuntu) => mutter (Ubuntu) ** Changed in: mutter (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1878275 Title: wayland session hard freezes on login from GDM (X11 session works fine) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1878275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
