[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
** Tags added: oem-priority originate-from-1927191 somerville -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
Hi, is there a plan to fix it for Focal? Thanks -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
Adam, I've marked this as fixed for ubuntu in the latest released version (so 20.10), however it's not clear what upstream commit fixed this yet. If sssd completely crashes you should install the debug symbols [1] and try to attach to the process with gdb or see if you get a crash in /var/crash [1] https://wiki.ubuntu.com/Debug%20Symbol%20Packages -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
Thanks for the updates on this ticket. I see that a fix has been released, but I am not seeing what version contains the fix. This is my first bug report, so I am hoping you can help guide me on where I can find the version with the fix so that I can verify this in my environment. Thanks -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
** Changed in: sssd (Ubuntu) Status: Invalid => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
** Also affects: sssd (Ubuntu Focal) Importance: Undecided Status: New ** Changed in: sssd (Ubuntu Focal) Importance: Undecided => High ** Changed in: sssd (Ubuntu Focal) Status: New => Confirmed ** Changed in: sssd (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
Hello Adam and thanks for the additional information. It would be very useful to gather more information from sssd in the moment it crashes (or hangs and restarts). Could you try stopping the sssd service and running it manually in foreground with a higher debug level? Something like: sudo sssd --interactive --logger=stderr --debug-level=X with x >= 3 I'd say, bump it until it prints anything useful, see sssd(8) for a description of the levels. I hope we can identify a fingerprint of the crash that can lead us to the upstream change that fixed it in the newer versions. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: sssd (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
I believe I have supplied all of the information requested. If you need any further data to fix this issue, please let me know. Thanks -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
This is the file that shows the issue. My security team kept updating the files without telling me they were not yet done. Sorry for the shuffle on the attachments, but this should be the final set of logs. ** Attachment added: "sssd_BSNSERVICE.log" https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+attachment/5431126/+files/sssd_BSNSERVICE.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
** Attachment added: "sssd_BRCD.log" https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+attachment/5431125/+files/sssd_BRCD.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
** Attachment removed: "tar of log files when the issue was hit" https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+attachment/5431120/+files/sssd_logs.tar ** Attachment added: "sssd.log" https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+attachment/5431124/+files/sssd.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
I had to attached a new set of logs that had sensitive information removed. Thanks ** Attachment removed: "tar of log files when the issue was hit" https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+attachment/5431119/+files/sssd_logs.tar ** Attachment added: "tar of log files when the issue was hit" https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+attachment/5431120/+files/sssd_logs.tar -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
Hello, Thanks for the quick response. I don't see any errors recorded in /var/crash so the word 'crash' might not be the correct wording. I want to give a brief description of what I am seeing in the logs that I believe indicates a crash is happening and then I will attached the logs as well as our configuration file. I start up sssd and once it is done starting up I see the following line in the domain service log (sssd_BSNSERVICE.log): (Wed Nov 4 08:20:37 2020) [sssd[be[BSNSERVICE]]] [be_run_online_cb] (0x0080): Going online. Running callbacks. I then start up the python script which continually logs into the device, and after a short time a login will hang from the script and then I will see another line that says Going online: (Wed Nov 4 08:24:59 2020) [sssd[be[BSNSERVICE]]] [be_run_online_cb] (0x0080): Going online. Running callbacks. The 'Going online' is what makes me thing this is crashing and restarting. As noted in the original bug report, using the same configuration file on 18.04 and on 20.10 works and I don't see the above issue. Please let me know if there is anything else I can provide or any other tests I can run to assist with debugging. Thanks ** Attachment added: "sssd.conf configuration file" https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+attachment/5431118/+files/sssd.conf -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
Also, I would like to note that in the sssd.conf file, the areas that have in them are where we have taken out sensitive data. Thanks -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
** Attachment added: "tar of log files when the issue was hit" https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+attachment/5431119/+files/sssd_logs.tar -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1902808] Re: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes
Thank you for your bug report, do you have any error recorded in /var/crash? Could you check the 'journalctl -f' log and see if any sssd error is printed when you get the failure? We usually don't do version updates if they are not bugfix only so understanding the issue and applying a patch might be a better solution ** Changed in: sssd (Ubuntu) Importance: Undecided => High -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1902808 Title: Upgrade sssd in 20.04 to the version in 20.10 as the 20.04 version crashes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sssd/+bug/1902808/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs