[Bug 1866222] Re: GNOME Shell crashed with signal 11

2020-05-19 Thread Launchpad Bug Tracker
[Expired for gnome-shell (Ubuntu) because there has been no activity for
60 days.]

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Expired

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Title:
  GNOME Shell crashed with signal 11

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[Bug 1866222] Re: GNOME Shell crashed with signal 11

2020-03-19 Thread Daniel van Vugt
Stéphane, please subscribe to bug 1866368 for your issue. Based on the
information in comment #8.

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Title:
  GNOME Shell crashed with signal 11

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[Bug 1866222] Re: GNOME Shell crashed with signal 11

2020-03-11 Thread Daniel van Vugt
Stéphane, please do not comment on this bug. Instead please open a new
bug.

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Title:
  GNOME Shell crashed with signal 11

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[Bug 1866222] Re: GNOME Shell crashed with signal 11

2020-03-10 Thread Stéphane Witzmann
I will look into it.

Here is how to reproduce the bug very easily:
- open LibreOffice Writer
- open Firefox
- resize and move the windows so that they don't overlap
- drag the Firefox tab (not window) over LibreOffice
Then you instantly get the crash.

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Title:
  GNOME Shell crashed with signal 11

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[Bug 1866222] Re: GNOME Shell crashed with signal 11

2020-03-09 Thread El jinete sin cabeza
Hello Stéphane Witzmann (swzn),

Please:
https://wiki.ubuntu.com/DebuggingProgramCrash

Thanks!

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Title:
  GNOME Shell crashed with signal 11

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[Bug 1866222] Re: GNOME Shell crashed with signal 11

2020-03-07 Thread Stéphane Witzmann
Here is the backtrace and registers.

At first I couldn't reproduce the bug by just moving youtube videos (in 
firefox) around. But then when I had a document in LibreOffice Writer open 
(which is the situation I was in over the last few days of crashes), it 
happened very easily.
---
Thread 1 "gnome-shell" received signal SIGSEGV, Segmentation fault.
0x7f6555da3624 in wl_resource_get_version () from 
/usr/lib/x86_64-linux-gnu/libwayland-server.so.0
(gdb) bt
#0  0x7f6555da3624 in wl_resource_get_version () from 
/usr/lib/x86_64-linux-gnu/libwayland-server.so.0
#1  0x7f65563fe3f9 in ?? () from /usr/lib/x86_64-linux-gnu/libmutter-6.so.0
#2  0x7f65563ff413 in ?? () from /usr/lib/x86_64-linux-gnu/libmutter-6.so.0
#3  0x7f6556420110 in ?? () from /usr/lib/x86_64-linux-gnu/libmutter-6.so.0
#4  0x7f65563dee69 in ?? () from /usr/lib/x86_64-linux-gnu/libmutter-6.so.0
#5  0x7f6555ff0f6f in ?? () from /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
#6  0x7f6555ff135a in ?? () from /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
#7  0x7f6555fb9094 in gdk_display_get_event () from 
/usr/lib/x86_64-linux-gnu/libgdk-3.so.0
#8  0x7f6555ff1006 in ?? () from /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
#9  0x7f6556ef0fbd in g_main_context_dispatch () from 
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0
#10 0x7f6556ef1240 in ?? () from /usr/lib/x86_64-linux-gnu/libglib-2.0.so.0
#11 0x7f6556ef1533 in g_main_loop_run () from 
/usr/lib/x86_64-linux-gnu/libglib-2.0.so.0
#12 0x7f65563bb970 in meta_run () from 
/usr/lib/x86_64-linux-gnu/libmutter-6.so.0
#13 0x560782a19d85 in ?? ()
#14 0x7f655613d1e3 in __libc_start_main (main=0x560782a19930, argc=1, 
argv=0x7ffe0362fc48, init=, fini=, 
rtld_fini=, stack_end=0x7ffe0362fc38) at ../csu/libc-start.c:308
#15 0x560782a19f5e in ?? ()
(gdb) info registers
rax0xffb0  -80
rbx0x56078765c2c0  94590336352960
rcx0x7 7
rdx0x5607850dab40  94590297025344
rsi0x5607857211d0  94590303605200
rdi0x0 0
rbp0x  0x
rsp0x7ffe0362f698  0x7ffe0362f698
r8 0x7f650c003300  140071969764096
r9 0x56078a5d8740  94590386145088
r100x560784463018  94590283952152
r110x7ffe0362f538  140728955237688
r120x1 1
r130x7f650c003350  140071969764176
r140x56078765c2c0  94590336352960
r150x560784e680b0  94590294458544
rip0x7f6555da3624  0x7f6555da3624 
eflags 0x10202 [ IF RF ]
cs 0x3351
ss 0x2b43
ds 0x0 0
es 0x0 0
fs 0x0 0
gs 0x0 0

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Title:
  GNOME Shell crashed with signal 11

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[Bug 1866222] Re: GNOME Shell crashed with signal 11

2020-03-06 Thread Stéphane Witzmann
Here is a log with a few crashes. It seems to always come after a few of
these:

Mar  6 01:24:57 wolfenstein rtkit-daemon[1197]: Supervising 9 threads of 5 
processes of 1 users.
Mar  6 01:30:29 wolfenstein rtkit-daemon[1197]: message repeated 19 times: [ 
Supervising 9 threads of 5 processes of 1 users.]
Mar  6 01:30:29 wolfenstein rtkit-daemon[1197]: Successfully made thread 122522 
of process 122427 owned by '1000' RT at priority 10.

The log lacks the last crash (~19:20) since I attached gdb to the
running gnome-shell process but couldn't switch back to the console gdb
was started from (frozen screen, but I could hear the video was still
playing). Will try attaching through ssh from another computer next
time.

** Attachment added: "log.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1866222/+attachment/5334373/+files/log.txt

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Title:
  GNOME Shell crashed with signal 11

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[Bug 1866222] Re: GNOME Shell crashed with signal 11

2020-03-06 Thread Daniel van Vugt
Unfortunately the bug is still incomplete because all we have is:

  [79676.217368] jik-x1 gnome-shell[3082]: GNOME Shell crashed with
signal 11

meaning nobody can possibly work on this yet.

Next time it happens, please reboot and then immediately run:

  journalctl -b-1 > prevboot.txt

and attach the file 'prevboot.txt' here.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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Title:
  GNOME Shell crashed with signal 11

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[Bug 1866222] Re: GNOME Shell crashed with signal 11

2020-03-06 Thread Jonathan Kamens
I already have the workaround in bug 994921 and have for a long time. My
system has generated and reported crashes as recently as February 28.

There's no crash for this in /var/crash.

There's no crash for this on errors.ubuntu.com.

For some reason, when this crash occurs it's not generating a crash that
can be reported to Ubuntu. It's still a bug that needs to be fixed,
though, obviously, so I am changing the status of this bug from
Incomplete back to New.


** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => New

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Title:
  GNOME Shell crashed with signal 11

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[Bug 1866222] Re: GNOME Shell crashed with signal 11

2020-03-06 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.


** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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Title:
  GNOME Shell crashed with signal 11

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[Bug 1866222] Re: GNOME Shell crashed with signal 11

2020-03-06 Thread Daniel van Vugt
Thanks for the bug report. There is a hint of the issue in the attached
logs:

[79661.914093] jik-x1 gnome-shell[3082]: 0x1800143: frame_complete callback 
never occurred for frame 464843
[79661.914311] jik-x1 gnome-shell[3082]: 0x1800143: frame_complete callback 
never occurred for frame 464842
[79676.217368] jik-x1 gnome-shell[3082]: GNOME Shell crashed with signal 11

Although it crashed 15 seconds after those errors so those are probably
not the issue.

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Title:
  GNOME Shell crashed with signal 11

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[Bug 1866222] Re: GNOME Shell crashed with signal 11

2020-03-05 Thread Stéphane Witzmann
Got the same bug (GNOME Shell crashed with signal 11 after a short video
freeze) on 20.04. It's pretty recent, it's been crashing my computer a
couple of times a day since March 3 (according to the logs). I keep my
computer updated every day. Seems to happen when I move a video from one
monitor to the other.

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Title:
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