Re: Suggested edit to ReportingBugs

2023-06-06 Thread Christopher Beland
On Tue, 2023-06-06 at 10:37 -0700, chris hermansen wrote:
> I don't understand how your wording is substantially different from,
> nor more clear than what the link you provided already states:
> When possible, this will involve running a command 'ubuntu-bug' alias
> 'apport-bug' alias 'apport-collect' 
> ubuntu-bug buggy-package-name
> that will collect information from the local system on the
> problematic program, and then open a form in a web browser for your
> comments. 

That text was added in response to my email, and actually was quite
helpful. Thanks, Nio Wiklund!

-B.

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Re: Suggested edit to ReportingBugs

2023-06-06 Thread chris hermansen
Nio, Christopher, list,

On Tue, Jun 6, 2023 at 10:42 AM Nio Wiklund  wrote:

> Den 2023-06-06 kl. 19:37, skrev chris hermansen:
> > Christopher and list,
> >
> > On Tue, Jun 6, 2023 at 10:01 AM Christopher Beland 
> > wrote:
> >
> >> I tried to report a bug today and went in circles for quite a while
> >> trying to get to the right place in Launchpad to report an ssh bug. But
> >> I kept ending up at: https://help.ubuntu.com/community/ReportingBugs
> >>
> >> It might be helpful to clarify in the "How to report bugs" section
> >> something like this (I can't edit it myself):
> >>
> >> "This will involve running a command that will collect information from
> >> the local system on the problematic program, and then open a form in a
> >> web browser for your comments."
> >>
> >
> > I don't understand how your wording is substantially different from, nor
> > more clear than what the link you provided already states:
> >
> > When possible, this will involve running a command 'ubuntu-bug' alias
> > 'apport-bug' alias 'apport-collect'
> >
> > ubuntu-bug buggy-package-name
> >
> > that will collect information from the local system on the problematic
> > program, and then open a form in a web browser for your comments.
> >
> > By my count this text starts three lines down in the second section,
> > entitled *How to report bugs.*  It seems pretty clear to me, and it's
> close
> > to the top of the page so no scrolling required.
> >
> >
> >
> >>
> >> There's a huge number of sections on this page you need to read through
> >> before you discover that's what's going to happen, even for a non-crash
> >> bug. (I'm used to reporting non-crash bugs for Fedora directly into a
> >> web page.)
> >>
> >
> > This doesn't reflect my experience on that page.  The basic info you
> > suggest is right near the top.
> >
> >
>
> Hi Chris,
>
> I think you are referring to what I edited into the page after Beland
> suggested it.
>
> Please have patience with me, if I misunderstand your response.
>
> Best regards
> Nio
>

In that case, my apologies to all for my too-slow reactions and please
consider my comments as 100% approval of Nio's work!
-- 
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C'est ma façon de parler.
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Re: Suggested edit to ReportingBugs

2023-06-06 Thread Nio Wiklund

Den 2023-06-06 kl. 19:37, skrev chris hermansen:

Christopher and list,

On Tue, Jun 6, 2023 at 10:01 AM Christopher Beland 
wrote:


I tried to report a bug today and went in circles for quite a while
trying to get to the right place in Launchpad to report an ssh bug. But
I kept ending up at: https://help.ubuntu.com/community/ReportingBugs

It might be helpful to clarify in the "How to report bugs" section
something like this (I can't edit it myself):

"This will involve running a command that will collect information from
the local system on the problematic program, and then open a form in a
web browser for your comments."



I don't understand how your wording is substantially different from, nor
more clear than what the link you provided already states:

When possible, this will involve running a command 'ubuntu-bug' alias
'apport-bug' alias 'apport-collect'

ubuntu-bug buggy-package-name

that will collect information from the local system on the problematic
program, and then open a form in a web browser for your comments.

By my count this text starts three lines down in the second section,
entitled *How to report bugs.*  It seems pretty clear to me, and it's close
to the top of the page so no scrolling required.





There's a huge number of sections on this page you need to read through
before you discover that's what's going to happen, even for a non-crash
bug. (I'm used to reporting non-crash bugs for Fedora directly into a
web page.)



This doesn't reflect my experience on that page.  The basic info you
suggest is right near the top.




Hi Chris,

I think you are referring to what I edited into the page after Beland 
suggested it.


Please have patience with me, if I misunderstand your response.

Best regards
Nio

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Re: Suggested edit to ReportingBugs

2023-06-06 Thread chris hermansen
Christopher and list,

On Tue, Jun 6, 2023 at 10:01 AM Christopher Beland 
wrote:

> I tried to report a bug today and went in circles for quite a while
> trying to get to the right place in Launchpad to report an ssh bug. But
> I kept ending up at: https://help.ubuntu.com/community/ReportingBugs
>
> It might be helpful to clarify in the "How to report bugs" section
> something like this (I can't edit it myself):
>
> "This will involve running a command that will collect information from
> the local system on the problematic program, and then open a form in a
> web browser for your comments."
>

I don't understand how your wording is substantially different from, nor
more clear than what the link you provided already states:

When possible, this will involve running a command 'ubuntu-bug' alias
'apport-bug' alias 'apport-collect'

ubuntu-bug buggy-package-name

that will collect information from the local system on the problematic
program, and then open a form in a web browser for your comments.

By my count this text starts three lines down in the second section,
entitled *How to report bugs.*  It seems pretty clear to me, and it's close
to the top of the page so no scrolling required.



>
> There's a huge number of sections on this page you need to read through
> before you discover that's what's going to happen, even for a non-crash
> bug. (I'm used to reporting non-crash bugs for Fedora directly into a
> web page.)
>

This doesn't reflect my experience on that page.  The basic info you
suggest is right near the top.


-- 
Chris Hermansen · clhermansen "at" gmail "dot" com

C'est ma façon de parler.
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Re: Suggested edit to ReportingBugs

2023-06-06 Thread Nio Wiklund

Den 2023-06-06 kl. 09:03, skrev Christopher Beland:

I tried to report a bug today and went in circles for quite a while
trying to get to the right place in Launchpad to report an ssh bug. But
I kept ending up at: https://help.ubuntu.com/community/ReportingBugs

It might be helpful to clarify in the "How to report bugs" section
something like this (I can't edit it myself):

"This will involve running a command that will collect information from
the local system on the problematic program, and then open a form in a
web browser for your comments."

There's a huge number of sections on this page you need to read through
before you discover that's what's going to happen, even for a non-crash
bug. (I'm used to reporting non-crash bugs for Fedora directly into a
web page.)

Thanks!

Beland




Hi Beland,

I think your tip is good, so I made an edit.

Everybody concerned, please check it, and feel free to improve it.

Best regards
Nio

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