RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3
One thing to remember, many libraries require that the library and not the application software do the tape drive cleaning. We have that with our sun(aka stk) acls controlled library and our ibm 3584 library with the alms feature. len -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of George Drew Sent: Monday, March 06, 2006 3:55 PM To: Greenberg, Brian Cc: Paul Keating; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Well, frequency-based cleaning is up to you. Not recommended in an SSO environment, as drive-in-use time is tracked on each media server, and you will end up attempting to over-clean your drives. You'd have to check with your drive vendor, but I know that a lot of drives will ignore a cleaning tape if it doesn't think it needs cleaning, or if it's too soon. As I said before though, don't worry about those lights. Netbackup checks tapealert on mount and dismount, and as long as you have a cleaning tape configured that still has cleanings left, netbackup will take of cleaning with no hassle. If you start seeing a lot of media errors you might be having some problems with drive cleaning, but mostly it just works. George On Fri, 3 Mar 2006, Greenberg, Brian wrote: That's fantastic. So I should probably do frequency based cleaning then until I go to NBU 6.0? The drives seem to need cleaning after about 500 or 600 hours of use. Regards, Brian -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of George Drew Sent: Thursday, March 02, 2006 6:14 PM To: Paul Keating Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 The best thing to do (for nbu versions 6.0) is to ignore those lights. Those versions of netbackup only recognize two of the 48 or so possible flags set on the tapealert log page, clean now and clean periodic. The light on the front of the drive could get set for who knows how many of the other possibilities (ask ADIC or IBM). Also, the tapealert log page is a 'read and clear' log page, meaning if something (the library) reads it before netbackup then netbackup will never see that the flag was set, and take no action. Netbackup 6.x will tell you which flag was set, and take action on many of them. George On Mar 2, 2006, at 10:01 AM, Paul Keating wrote: In the 18 months since my two L700's have been in production, for the first 6 months, one library was doing nightly backups and daily vaulting, then both libraries in use with Inline tape copy for the last 12 months, I've used 1 tape in the first library (25 cleanings) and maybe a dozen cleans in the second library. Paul -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greenberg, Brian Sent: March 2, 2006 10:42 AM To: WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Ahhh, I misread your message. So you were essentially doing frequency based cleaning. Yes, that's my other option. Fortunately, the lights on our drives only come on about after 800 hours of use, approximately. I still have a ticket open with Veritas. We're trying to see if the cleaning count decrements at all on the tapes since tpconfig's report isn't telling me if the drive gets cleaned when it looks like from time to time it does, so I'm looking at that report every day too. So what libraries are you using? Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 9:36 AM To: Greenberg, Brian; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Hi Brian No, I never waited for the lights, because as mentioned, the lights seem to come on almost after EVERY backup. What I done, was within 3.4, checked how many times the drive was used and approx once per month used TPClean. ADIC support was totally useless, blaming the Netbackup Software But how could it be the software if the drive is telling me it needs cleaning?? I had a schedule to run TPCLEAN every month Brian - when I say manual, what I meant was not controlled by Netbackup. Most of my Netbackup implementation is all automated - I only ever look at the product or drives if I get an alert. Thankfully, I no longer use ADIC :-) Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 02 March 2006 15:33 To: WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 So your cleaning process is completely manual? You waited
RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3
That's fantastic. So I should probably do frequency based cleaning then until I go to NBU 6.0? The drives seem to need cleaning after about 500 or 600 hours of use. Regards, Brian -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of George Drew Sent: Thursday, March 02, 2006 6:14 PM To: Paul Keating Cc: veritas-bu@mailman.eng.auburn.edu Subject: Re: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 The best thing to do (for nbu versions 6.0) is to ignore those lights. Those versions of netbackup only recognize two of the 48 or so possible flags set on the tapealert log page, clean now and clean periodic. The light on the front of the drive could get set for who knows how many of the other possibilities (ask ADIC or IBM). Also, the tapealert log page is a 'read and clear' log page, meaning if something (the library) reads it before netbackup then netbackup will never see that the flag was set, and take no action. Netbackup 6.x will tell you which flag was set, and take action on many of them. George On Mar 2, 2006, at 10:01 AM, Paul Keating wrote: In the 18 months since my two L700's have been in production, for the first 6 months, one library was doing nightly backups and daily vaulting, then both libraries in use with Inline tape copy for the last 12 months, I've used 1 tape in the first library (25 cleanings) and maybe a dozen cleans in the second library. Paul -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greenberg, Brian Sent: March 2, 2006 10:42 AM To: WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Ahhh, I misread your message. So you were essentially doing frequency based cleaning. Yes, that's my other option. Fortunately, the lights on our drives only come on about after 800 hours of use, approximately. I still have a ticket open with Veritas. We're trying to see if the cleaning count decrements at all on the tapes since tpconfig's report isn't telling me if the drive gets cleaned when it looks like from time to time it does, so I'm looking at that report every day too. So what libraries are you using? Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 9:36 AM To: Greenberg, Brian; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Hi Brian No, I never waited for the lights, because as mentioned, the lights seem to come on almost after EVERY backup. What I done, was within 3.4, checked how many times the drive was used and approx once per month used TPClean. ADIC support was totally useless, blaming the Netbackup Software But how could it be the software if the drive is telling me it needs cleaning?? I had a schedule to run TPCLEAN every month Brian - when I say manual, what I meant was not controlled by Netbackup. Most of my Netbackup implementation is all automated - I only ever look at the product or drives if I get an alert. Thankfully, I no longer use ADIC :-) Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 02 March 2006 15:33 To: WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 So your cleaning process is completely manual? You waited to see cleaning lights on the drives and then cleaned them? That's what I've been doing, but for us, that's only a temporary fix. My motto, automate everything and then put the checks in place to make sure it's running properly. Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 9:25 AM To: Greenberg, Brian; 'veritas-bu@mailman.eng.auburn.edu' Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Brian My ADIC would not communicate with Netbackup - manual intervention was the only way. I had a rule that NBU recognised the cleaning tape and was able to use TPCLEAN - but it was no big deal. Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 02 March 2006 14:56 To: WEAVER, Simon Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Fair guess but no. Actually, ADIC has nothing to do with it. It's the tape alert that comes from the drive itself. I have hardware/library frequency based cleaning off so that NBU can clean when it gets the request from
RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3
Ill check that but usually its one or the other. Either the library will handle the cleaning or NBU will but not both. I prefer NBU doing it that way I can monitor how many cleans the cleaning tapes have left and my scripts will alert me when I need new cleaning tapes in the library. Regards, Brian From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Thursday, March 02, 2006 2:10 AM To: veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Brian, The libraries I worked on in the past would manage the cleaning requirements outside of NBU. All we did was just define the tapes as cleaning tapes in NBU, however the library needed to know which are the cleaning tapes, thus enabling it to call on the tapes when needed. I would investigate the ADIC robot control/config. JdS WEAVER, Simon [EMAIL PROTECTED] Sent by: [EMAIL PROTECTED] 02/03/2006 07:44 To:'Greenberg, Brian' [EMAIL PROTECTED], veritas-bu@mailman.eng.auburn.edu cc: Subject:RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Hi Brian I had an LTO1 ADIC, and to be very truthful, I ended up doing it manually, because the tape request simply did not interact with Netbackup 3.4 Not only that, the ADIC constantly wanted the drive to be cleaned almost every other day. And I found this hard to believe, because if you do too many cleans you would end up damaging the drive heads I guess! The things to check would be the Barcode Rules, that its identified as a cleaning tape, but as I said I never got it to automatically work. I checked the amount of times the drives had been used and where required cleaned them! Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 01 March 2006 16:08 To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 I have a ADIC i2k with LTO-3 (IBM) drives in it and NBU 5.1 MP3 running on RH Linux AS3 but I seem to be having some issues with drive cleaning. Some of the drives have the red 'C' indicator on the front of the drive with the amber light flashing signaling that the drive needs to be cleaned. However, the tapealert notification doesn't seem to be getting to NBU to do the clean on the drive. Yes, there are cleaning tapes in the library, in the correct partition and are labeled properly. When I issue a tpclean command or do it from the GUI it works fine. The problem is I have to do all that manually. The tape alert doesn't seem to be getting to NBU. I checked the messages file but that doesn't seem to be giving me enough info. Anyone have a suggestion for me on where to look next? Brian Greenberg [EMAIL PROTECTED] ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of EADS Astrium Limited. Nothing in this email shall bind EADS Astrium Limited in any contract or obligation. EADS Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3
Brian My ADIC would not communicate with Netbackup - manual intervention was the only way. I had a rule that NBU recognised the cleaning tape and was able to use TPCLEAN - but it was no big deal. Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 02 March 2006 14:56 To: WEAVER, Simon Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Fair guess but no. Actually, ADIC has nothing to do with it. It's the tape alert that comes from the drive itself. I have hardware/library frequency based cleaning off so that NBU can clean when it gets the request from the drive. Barcode rules also wouldn't have anything to do with it either because they are only for importing media/inventorying media in the library. Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 1:44 AM To: Greenberg, Brian; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Hi Brian I had an LTO1 ADIC, and to be very truthful, I ended up doing it manually, because the tape request simply did not interact with Netbackup 3.4 Not only that, the ADIC constantly wanted the drive to be cleaned almost every other day. And I found this hard to believe, because if you do too many cleans you would end up damaging the drive heads I guess! The things to check would be the Barcode Rules, that its identified as a cleaning tape, but as I said I never got it to automatically work. I checked the amount of times the drives had been used and where required cleaned them! Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 01 March 2006 16:08 To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 I have a ADIC i2k with LTO-3 (IBM) drives in it and NBU 5.1 MP3 running on RH Linux AS3 but I seem to be having some issues with drive cleaning. Some of the drives have the red 'C' indicator on the front of the drive with the amber light flashing signaling that the drive needs to be cleaned. However, the tapealert notification doesn't seem to be getting to NBU to do the clean on the drive. Yes, there are cleaning tapes in the library, in the correct partition and are labeled properly. When I issue a tpclean command or do it from the GUI it works fine. The problem is I have to do all that manually. The tape alert doesn't seem to be getting to NBU. I checked the messages file but that doesn't seem to be giving me enough info. Anyone have a suggestion for me on where to look next? Brian Greenberg [EMAIL PROTECTED] ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of EADS Astrium Limited. Nothing in this email shall bind EADS Astrium Limited in any contract or obligation. EADS Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of EADS Astrium Limited. Nothing in this email shall bind EADS Astrium Limited in any contract or obligation. EADS Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3
Hi Brian No, I never waited for the lights, because as mentioned, the lights seem to come on almost after EVERY backup. What I done, was within 3.4, checked how many times the drive was used and approx once per month used TPClean. ADIC support was totally useless, blaming the Netbackup Software But how could it be the software if the drive is telling me it needs cleaning?? I had a schedule to run TPCLEAN every month Brian - when I say manual, what I meant was not controlled by Netbackup. Most of my Netbackup implementation is all automated - I only ever look at the product or drives if I get an alert. Thankfully, I no longer use ADIC :-) Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 02 March 2006 15:33 To: WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 So your cleaning process is completely manual? You waited to see cleaning lights on the drives and then cleaned them? That's what I've been doing, but for us, that's only a temporary fix. My motto, automate everything and then put the checks in place to make sure it's running properly. Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 9:25 AM To: Greenberg, Brian; 'veritas-bu@mailman.eng.auburn.edu' Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Brian My ADIC would not communicate with Netbackup - manual intervention was the only way. I had a rule that NBU recognised the cleaning tape and was able to use TPCLEAN - but it was no big deal. Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 02 March 2006 14:56 To: WEAVER, Simon Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Fair guess but no. Actually, ADIC has nothing to do with it. It's the tape alert that comes from the drive itself. I have hardware/library frequency based cleaning off so that NBU can clean when it gets the request from the drive. Barcode rules also wouldn't have anything to do with it either because they are only for importing media/inventorying media in the library. Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 1:44 AM To: Greenberg, Brian; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Hi Brian I had an LTO1 ADIC, and to be very truthful, I ended up doing it manually, because the tape request simply did not interact with Netbackup 3.4 Not only that, the ADIC constantly wanted the drive to be cleaned almost every other day. And I found this hard to believe, because if you do too many cleans you would end up damaging the drive heads I guess! The things to check would be the Barcode Rules, that its identified as a cleaning tape, but as I said I never got it to automatically work. I checked the amount of times the drives had been used and where required cleaned them! Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 01 March 2006 16:08 To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 I have a ADIC i2k with LTO-3 (IBM) drives in it and NBU 5.1 MP3 running on RH Linux AS3 but I seem to be having some issues with drive cleaning. Some of the drives have the red 'C' indicator on the front of the drive with the amber light flashing signaling that the drive needs to be cleaned. However, the tapealert notification doesn't seem to be getting to NBU to do the clean on the drive. Yes, there are cleaning tapes in the library, in the correct partition and are labeled properly. When I issue a tpclean command or do it from the GUI it works fine. The problem is I have to do all that manually. The tape alert doesn't seem to be getting to NBU. I checked the messages file but that doesn't seem to be giving me enough info. Anyone have a suggestion for me on where to look next? Brian Greenberg [EMAIL PROTECTED] ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of EADS Astrium Limited. Nothing
RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3
So your cleaning process is completely manual? You waited to see cleaning lights on the drives and then cleaned them? That's what I've been doing, but for us, that's only a temporary fix. My motto, automate everything and then put the checks in place to make sure it's running properly. Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 9:25 AM To: Greenberg, Brian; 'veritas-bu@mailman.eng.auburn.edu' Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Brian My ADIC would not communicate with Netbackup - manual intervention was the only way. I had a rule that NBU recognised the cleaning tape and was able to use TPCLEAN - but it was no big deal. Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 02 March 2006 14:56 To: WEAVER, Simon Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Fair guess but no. Actually, ADIC has nothing to do with it. It's the tape alert that comes from the drive itself. I have hardware/library frequency based cleaning off so that NBU can clean when it gets the request from the drive. Barcode rules also wouldn't have anything to do with it either because they are only for importing media/inventorying media in the library. Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 1:44 AM To: Greenberg, Brian; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Hi Brian I had an LTO1 ADIC, and to be very truthful, I ended up doing it manually, because the tape request simply did not interact with Netbackup 3.4 Not only that, the ADIC constantly wanted the drive to be cleaned almost every other day. And I found this hard to believe, because if you do too many cleans you would end up damaging the drive heads I guess! The things to check would be the Barcode Rules, that its identified as a cleaning tape, but as I said I never got it to automatically work. I checked the amount of times the drives had been used and where required cleaned them! Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 01 March 2006 16:08 To: veritas-bu@mailman.eng.auburn.edu Subject: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 I have a ADIC i2k with LTO-3 (IBM) drives in it and NBU 5.1 MP3 running on RH Linux AS3 but I seem to be having some issues with drive cleaning. Some of the drives have the red 'C' indicator on the front of the drive with the amber light flashing signaling that the drive needs to be cleaned. However, the tapealert notification doesn't seem to be getting to NBU to do the clean on the drive. Yes, there are cleaning tapes in the library, in the correct partition and are labeled properly. When I issue a tpclean command or do it from the GUI it works fine. The problem is I have to do all that manually. The tape alert doesn't seem to be getting to NBU. I checked the messages file but that doesn't seem to be giving me enough info. Anyone have a suggestion for me on where to look next? Brian Greenberg [EMAIL PROTECTED] ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of EADS Astrium Limited. Nothing in this email shall bind EADS Astrium Limited in any contract or obligation. EADS Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England This email is for the intended addressee only. If you have received it in error then you must not use, retain, disseminate or otherwise deal with it. Please notify the sender by return email. The views of the author may not necessarily constitute the views of EADS Astrium Limited. Nothing in this email shall bind EADS Astrium Limited in any contract or obligation. EADS Astrium Limited, Registered in England and Wales No. 2449259 Registered Office: Gunnels Wood Road, Stevenage, Hertfordshire, SG1 2AS, England ___ Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu
RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3
In the 18 months since my two L700's have been in production, for the first 6 months, one library was doing nightly backups and daily vaulting, then both libraries in use with Inline tape copy for the last 12 months, I've used 1 tape in the first library (25 cleanings) and maybe a dozen cleans in the second library. Paul -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greenberg, Brian Sent: March 2, 2006 10:42 AM To: WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Ahhh, I misread your message. So you were essentially doing frequency based cleaning. Yes, that's my other option. Fortunately, the lights on our drives only come on about after 800 hours of use, approximately. I still have a ticket open with Veritas. We're trying to see if the cleaning count decrements at all on the tapes since tpconfig's report isn't telling me if the drive gets cleaned when it looks like from time to time it does, so I'm looking at that report every day too. So what libraries are you using? Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 9:36 AM To: Greenberg, Brian; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Hi Brian No, I never waited for the lights, because as mentioned, the lights seem to come on almost after EVERY backup. What I done, was within 3.4, checked how many times the drive was used and approx once per month used TPClean. ADIC support was totally useless, blaming the Netbackup Software But how could it be the software if the drive is telling me it needs cleaning?? I had a schedule to run TPCLEAN every month Brian - when I say manual, what I meant was not controlled by Netbackup. Most of my Netbackup implementation is all automated - I only ever look at the product or drives if I get an alert. Thankfully, I no longer use ADIC :-) Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 02 March 2006 15:33 To: WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 So your cleaning process is completely manual? You waited to see cleaning lights on the drives and then cleaned them? That's what I've been doing, but for us, that's only a temporary fix. My motto, automate everything and then put the checks in place to make sure it's running properly. Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 9:25 AM To: Greenberg, Brian; 'veritas-bu@mailman.eng.auburn.edu' Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Brian My ADIC would not communicate with Netbackup - manual intervention was the only way. I had a rule that NBU recognised the cleaning tape and was able to use TPCLEAN - but it was no big deal. Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 02 March 2006 14:56 To: WEAVER, Simon Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Fair guess but no. Actually, ADIC has nothing to do with it. It's the tape alert that comes from the drive itself. I have hardware/library frequency based cleaning off so that NBU can clean when it gets the request from the drive. Barcode rules also wouldn't have anything to do with it either because they are only for importing media/inventorying media in the library. Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 1:44 AM To: Greenberg, Brian; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Hi Brian I had an LTO1 ADIC, and to be very truthful, I ended up doing it manually, because the tape request simply did not interact with Netbackup 3.4 Not only that, the ADIC constantly wanted the drive to be cleaned almost every other day. And I found this hard to believe, because if you do too many cleans you would end up damaging the drive heads I guess! The things to check would be the Barcode Rules, that its identified as a cleaning tape, but as I said I never got it to automatically work. I checked the amount of times the drives had been used and where required cleaned them! Simon Weaver Technical Support Windows Domain Administrator
Re: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3
The best thing to do (for nbu versions 6.0) is to ignore those lights. Those versions of netbackup only recognize two of the 48 or so possible flags set on the tapealert log page, clean now and clean periodic. The light on the front of the drive could get set for who knows how many of the other possibilities (ask ADIC or IBM). Also, the tapealert log page is a 'read and clear' log page, meaning if something (the library) reads it before netbackup then netbackup will never see that the flag was set, and take no action. Netbackup 6.x will tell you which flag was set, and take action on many of them. George On Mar 2, 2006, at 10:01 AM, Paul Keating wrote: In the 18 months since my two L700's have been in production, for the first 6 months, one library was doing nightly backups and daily vaulting, then both libraries in use with Inline tape copy for the last 12 months, I've used 1 tape in the first library (25 cleanings) and maybe a dozen cleans in the second library. Paul -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greenberg, Brian Sent: March 2, 2006 10:42 AM To: WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Ahhh, I misread your message. So you were essentially doing frequency based cleaning. Yes, that's my other option. Fortunately, the lights on our drives only come on about after 800 hours of use, approximately. I still have a ticket open with Veritas. We're trying to see if the cleaning count decrements at all on the tapes since tpconfig's report isn't telling me if the drive gets cleaned when it looks like from time to time it does, so I'm looking at that report every day too. So what libraries are you using? Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 9:36 AM To: Greenberg, Brian; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Hi Brian No, I never waited for the lights, because as mentioned, the lights seem to come on almost after EVERY backup. What I done, was within 3.4, checked how many times the drive was used and approx once per month used TPClean. ADIC support was totally useless, blaming the Netbackup Software But how could it be the software if the drive is telling me it needs cleaning?? I had a schedule to run TPCLEAN every month Brian - when I say manual, what I meant was not controlled by Netbackup. Most of my Netbackup implementation is all automated - I only ever look at the product or drives if I get an alert. Thankfully, I no longer use ADIC :-) Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 02 March 2006 15:33 To: WEAVER, Simon; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 So your cleaning process is completely manual? You waited to see cleaning lights on the drives and then cleaned them? That's what I've been doing, but for us, that's only a temporary fix. My motto, automate everything and then put the checks in place to make sure it's running properly. Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 9:25 AM To: Greenberg, Brian; 'veritas-bu@mailman.eng.auburn.edu' Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Brian My ADIC would not communicate with Netbackup - manual intervention was the only way. I had a rule that NBU recognised the cleaning tape and was able to use TPCLEAN - but it was no big deal. Simon Weaver Technical Support Windows Domain Administrator EADS Astrium Tel: 02392-708598 Email: [EMAIL PROTECTED] -Original Message- From: Greenberg, Brian [mailto:[EMAIL PROTECTED] Sent: 02 March 2006 14:56 To: WEAVER, Simon Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Fair guess but no. Actually, ADIC has nothing to do with it. It's the tape alert that comes from the drive itself. I have hardware/library frequency based cleaning off so that NBU can clean when it gets the request from the drive. Barcode rules also wouldn't have anything to do with it either because they are only for importing media/inventorying media in the library. Regards, Brian -Original Message- From: WEAVER, Simon [mailto:[EMAIL PROTECTED] Sent: Thursday, March 02, 2006 1:44 AM To: Greenberg, Brian; veritas-bu@mailman.eng.auburn.edu Subject: RE: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3 Hi Brian I had an LTO1 ADIC, and to be very truthful, I ended up doing it manually, because the tape request simply did not interact with Netbackup 3.4
Re: [Veritas-bu] Cleaning issues: LTO-3/ADIC i2k and NBU 5.1 MP3
Did you using barcode from adic or not. Right now I have a similar problem like you and my suspect is barcode problemNow i am using barcode from local market . Joe"Greenberg, Brian" [EMAIL PROTECTED] wrote: I have a ADIC i2k with LTO-3 (IBM) drives in it and NBU 5.1 MP3 runningon RH Linux AS3 but I seem to be having some issues with drive cleaning.Some of the drives have the red 'C' indicator on the front of the drivewith the amber light flashing signaling that the drive needs to becleaned. However, the tapealert notification doesn't seem to be gettingto NBU to do the clean on the drive. Yes, there are cleaning tapes in the library, in the correct partitionand are labeled properly. When I issue a tpclean command or do it fromthe! GUI it works fine. The problem is I have to do all that manually. The tape alert doesn't seem to be getting to NBU. I checked themessages file but that doesn't seem to be giving me enough info.Anyone have a suggestion for me on where to look next?Brian Greenberg[EMAIL PROTECTED]___Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.eduhttp://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu__Do You Yahoo!?Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
