Re: [WISPA] PHP Helpdesk
It's definitely not an install for people who don't have a lot of unix experience; it is a little troublesome even with a lot of experience. That said, most of the people I know who do the paid support have a good experience. -Clint On Dec 19, 2007 1:10 PM, Ty Carter < [EMAIL PROTECTED]> wrote: > I agree completely... NO need to rethink.. It is a PITA! > > Don't even bother! > > Ty Carter > > -Original Message- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Mike Hammett > Sent: Wednesday, December 19, 2007 12:58 PM > To: WISPA General List > Subject: Re: [WISPA] PHP Helpdesk > > Last I knew, Freeside was a PITA to install and I'm too cheap to pay > someone > to do it. Maybe I ought to try again. ;-) > > > - > Mike Hammett > Intelligent Computing Solutions > http://www.ics-il.com > > > - Original Message - > From: "Matt Larsen - Lists" <[EMAIL PROTECTED]> > To: "WISPA General List" > Sent: Wednesday, December 19, 2007 9:23 AM > Subject: Re: [WISPA] PHP Helpdesk > > > > Freeside with built in RT Ticket system. RT is also available as a > > standalone application, and works well. We use it to keep track of > > installs, deinstalls, service calls, maintenance work and a few other > > things as well. > > Matt Larsen > > vistabeam.com > > > > > > Ty Carter wrote: > >> Platypus w/ wombat (www.boardtown.com) > >> > >> Or cerebus (http://www.cerberusweb.com) > >> > >> Ty Carter > >> > >> -Original Message- > >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > On > >> Behalf Of Mike Hammett > >> Sent: Wednesday, December 19, 2007 8:20 AM > >> To: WISPA General List > >> Subject: [WISPA] PHP Helpdesk > >> > >> Does anyone have a recommendation for a PHP helpdesk? > >> > >> > >> - > >> Mike Hammett > >> Intelligent Computing Solutions > >> http://www.ics-il.com > >> > >> > >> > >> > > >> > >> WISPA Wants You! Join today! > >> http://signup.wispa.org/ > >> > > >> > >> WISPA Wireless List: wireless@wispa.org > >> > >> Subscribe/Unsubscribe: > >> http://lists.wispa.org/mailman/listinfo/wireless > >> > >> Archives: http://lists.wispa.org/pipermail/wireless/ > >> > >> > >> > > > >> WISPA Wants You! Join today! > >> http://signup.wispa.org/ > >> > > > >> WISPA Wireless List: wireless@wispa.org > >> > >> Subscribe/Unsubscribe: > >> http://lists.wispa.org/mailman/listinfo/wireless > >> > >> Archives: http://lists.wispa.org/pipermail/wireless/ > >> > >> > > > > > > > > > > > > WISPA Wants You! Join today! > > http://signup.wispa.org/ > > > > > > > > WISPA Wireless List: wireless@wispa.org > > > > Subscribe/Unsubscribe: > > http://lists.wispa.org/mailman/listinfo/wireless > > > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] PHP Helpdesk
Last I knew, Freeside was a PITA to install and I'm too cheap to pay someone to do it. Maybe I ought to try again. ;-) - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: "Matt Larsen - Lists" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Wednesday, December 19, 2007 9:23 AM Subject: Re: [WISPA] PHP Helpdesk Freeside with built in RT Ticket system. RT is also available as a standalone application, and works well. We use it to keep track of installs, deinstalls, service calls, maintenance work and a few other things as well. Matt Larsen vistabeam.com Ty Carter wrote: Platypus w/ wombat (www.boardtown.com) Or cerebus (http://www.cerberusweb.com) Ty Carter -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hammett Sent: Wednesday, December 19, 2007 8:20 AM To: WISPA General List Subject: [WISPA] PHP Helpdesk Does anyone have a recommendation for a PHP helpdesk? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] PHP Helpdesk
I agree completely... NO need to rethink.. It is a PITA! Don't even bother! Ty Carter -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hammett Sent: Wednesday, December 19, 2007 12:58 PM To: WISPA General List Subject: Re: [WISPA] PHP Helpdesk Last I knew, Freeside was a PITA to install and I'm too cheap to pay someone to do it. Maybe I ought to try again. ;-) - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com - Original Message - From: "Matt Larsen - Lists" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Wednesday, December 19, 2007 9:23 AM Subject: Re: [WISPA] PHP Helpdesk > Freeside with built in RT Ticket system. RT is also available as a > standalone application, and works well. We use it to keep track of > installs, deinstalls, service calls, maintenance work and a few other > things as well. > Matt Larsen > vistabeam.com > > > Ty Carter wrote: >> Platypus w/ wombat (www.boardtown.com) >> >> Or cerebus (http://www.cerberusweb.com) >> >> Ty Carter >> >> -Original Message- >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >> Behalf Of Mike Hammett >> Sent: Wednesday, December 19, 2007 8:20 AM >> To: WISPA General List >> Subject: [WISPA] PHP Helpdesk >> >> Does anyone have a recommendation for a PHP helpdesk? >> >> >> - >> Mike Hammett >> Intelligent Computing Solutions >> http://www.ics-il.com >> >> >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> >> >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> >> WISPA Wireless List: wireless@wispa.org >> >> Subscribe/Unsubscribe: >> http://lists.wispa.org/mailman/listinfo/wireless >> >> Archives: http://lists.wispa.org/pipermail/wireless/ >> >> > > > > > WISPA Wants You! Join today! > http://signup.wispa.org/ > > > WISPA Wireless List: wireless@wispa.org > > Subscribe/Unsubscribe: > http://lists.wispa.org/mailman/listinfo/wireless > > Archives: http://lists.wispa.org/pipermail/wireless/ > WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] PHP Helpdesk
Kayako is really fabulous: http://www.kayako.com On Dec 19, 2007 7:20 AM, Mike Hammett <[EMAIL PROTECTED]> wrote: > Does anyone have a recommendation for a PHP helpdesk? > > -- Dylan Oliver Primaverity, LLC WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] PHP Helpdesk
Freeside with built in RT Ticket system. RT is also available as a standalone application, and works well. We use it to keep track of installs, deinstalls, service calls, maintenance work and a few other things as well. Matt Larsen vistabeam.com Ty Carter wrote: Platypus w/ wombat (www.boardtown.com) Or cerebus (http://www.cerberusweb.com) Ty Carter -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hammett Sent: Wednesday, December 19, 2007 8:20 AM To: WISPA General List Subject: [WISPA] PHP Helpdesk Does anyone have a recommendation for a PHP helpdesk? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
RE: [WISPA] PHP Helpdesk
Platypus w/ wombat (www.boardtown.com) Or cerebus (http://www.cerberusweb.com) Ty Carter -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Hammett Sent: Wednesday, December 19, 2007 8:20 AM To: WISPA General List Subject: [WISPA] PHP Helpdesk Does anyone have a recommendation for a PHP helpdesk? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
[WISPA] PHP Helpdesk
Does anyone have a recommendation for a PHP helpdesk? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
