Re: Unable to access some authorized clients

Hi Daniel, If you simply want to know which customer ID is associated with the OAuth credentials of the request, then you can issue a CustomerService.get *without* specifying the clientCustomerId

Re: Unable to access some authorized clients

Hi Josh, Thank you for clarifying that for me, what i am trying to do with it is get the customerId to display for the user, so they can see which adword account has been connected, can you maybe point me in the right direction for which API function to use for that, so it works for all accoun

Re: Unable to access some authorized clients

Hi Danial, Thanks for sending over the samples. I was finally able to reproduce this behavior by using OAuth credentials for an account *without an associated MCC*. Could you verify that the credentials you are using in the request that produces an empty response are for an account that is not

Re: Unable to access some authorized clients

Here are the logs for a request which doesn't return anything, and a request which returns the expected. aw_api_lib.log [04 Mar 2015 14:53:07,766 - INFO ] auth=OAuth client_id= service=ManagedCustomerService method=get response_time=287 request_id=00051076c55f2a980adb476ad3005763 operations=1 i

Re: Unable to access some authorized clients

Hi, Are you specifying any additional predicates in your request? I ask because both of those accounts are regular (non-MCC) AdWords accounts, so if you have a predicate on *CanManageClients = true*, then the request will not return any *ManagedCustomer*s. Could you post your SOAP request (wit

Re: Unable to access some authorized clients

Hi Josh, No, when i execute the script i just get the message, i've tried to execute the script with data from a client where it works, and i get this message: CustomerId, Name 6153306165, x i was sent another customerId which is having problems receiving data to adwords: 891-111-8334 is there

Re: Unable to access some authorized clients

Hi Daniel, Do you see any errors in your logs before the "No serviced accounts were found" message? Thanks, Josh, AdWords API Team On Monday, March 2, 2015 at 6:46:11 AM UTC-5, d...@adservice.com wrote: > > sorry, the correct id is 542-285-9389 > > On Thursday, February 26, 2015 at 11:45:23 PM

Re: Unable to access some authorized clients

sorry, the correct id is 542-285-9389 On Thursday, February 26, 2015 at 11:45:23 PM UTC+1, Josh Radcliff (AdWords API Team) wrote: > > Hi Daniel, > > I do not see any AdWords account with customer ID 542-288-9389. Please > confirm through the AdWords UI (or with your customer) that you have the

Re: Unable to access some authorized clients

Hi Daniel, I do not see any AdWords account with customer ID 542-288-9389. Please confirm through the AdWords UI (or with your customer) that you have the correct customer ID. Thanks, Josh, AdWords API Team On Thursday, February 26, 2015 at 8:40:38 AM UTC-5, d...@adservice.com wrote: > > We a

Unable to access some authorized clients

We are unable to access some of our clients who authorize us to manage their account using the API, while others work perfectly well. We are mostly using the OfflineConversion API, but for testing a specific client we are having troubles with I am executing get_account_hierarchy.pl which returns