MYIT 2.5 Patch 001 Request Notes Missing

2015-09-19 Thread BradRemedy
Hi We are running MYIT 2.5 patch 001 and I have used the on boarding tool to successfully copy the data from ITSM into the mongodb which worked perfectly. Looking at the various Service Request's tickets in the MYIT universal client or mobile app, I noticed that none of the calls that have

Re: MYIT 2.5 App Zone Error - How to Disable Application Zone

2015-09-19 Thread BradRemedy
Hi John Many thanks for the reply.I have updated the SQL table and set the 4 fields to NULL which made the logging into the MYIT application alot faster and also removed the error message from the log files. I will also look at commenting out line 73 of the index tomorrow at work especially if

Re: Time Zone for UTC

2015-09-19 Thread Charles Baldi
Remedy should have a timezone for GMT or "Greenwich Mean Time" that is the reference we need without all the fiddling around we have to do now. Sheesh. Please fix this BMC, you are 20 years behind everybody. On Fri, Sep 18, 2015 at 6:10 PM, Mueller, Doug wrote: > ** > >