o:arsl...@arslist.org] On Behalf Of SCOTT PHILBEN
Sent: Friday, April 03, 2009 11:45 AM
To: arslist@ARSLIST.ORG
Subject: Re: SRM and Reopening Inicdents -- SOLVED
Looks like I found the answer on BMC's website:
Problem 20005347
Please refer to the updated Service Request Management 2.2.00
Your Business, BMC's way!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of SCOTT PHILBEN
Sent: Friday, April 03, 2009 1:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: SRM and Reopening Inicdents -- SOLVED
Looks like I
Looks like I found the answer on BMC's website:
Problem 20005347
Please refer to the updated Service Request Management 2.2.00 Release Notes
page 16. These release notes were refreshed on the support web site, so be sure
to have the most recent copy.
Defect SW00261294
When working on the b
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