As it is done today, the wrap-up time is not terribly useful in Asterisk, as
it is fixed-length. If you need to implement it in a real-life scenario, it
would be better to pause the agent when the call is through and have him
unpause manually when he's done the wrap-up; this way you get a measurab
Hi!
Trying to understand how wrapuptime is working...
I have written a small php script that let agents log in/out
off a queue. That part is working as a clock but wrapuptime
is not doing what I expect.
Input Interiör - Queue Manager
0317998989 has 0 calls (max unlimited) in 'rrmemory' strategy
voip technocrat <[EMAIL PROTECTED]> wrote:
> my aim is every call needs have wrapuptime of 5000 ms but when ever a
> call comes its directly connecting not wating any more.
>
> your views will be highly regarded
>
> with regards
I'm using AddQueueMember.. for me, wrapuptime only seems to work f
hello list,
i have problem when i am useing wrapuptime with
agents.conf
my agents.conf looks like this
[agents]
autologoff=15
musiconhold => default
wrapuptime=5
group=1
agent => 1001,4321,Mark Spencer
recordagentcalls=yes
my aim is every call needs have wrapuptime of 5000 ms
but when