Hi Julien,
Am 25.07.2010 01:00, schrieb Julien Cristau:
> On Sat, Jul 24, 2010 at 23:50:36 +0100, Ben Hutchings wrote:
>
>> On Sat, 2010-07-24 at 15:06 -0400, Holger Levsen wrote:
>> [...]
>>> and b.) IMHO reportbug-ng should be installed by the default
>>> desktop task.
>>
>> Yes, if it support
On Sun, 25 Jul 2010 11:11:46 -0700
Steve Langasek wrote:
> On Sun, Jul 25, 2010 at 11:03:08AM -0700, Russ Allbery wrote:
> > Don Armstrong writes:
> > > On Sun, 25 Jul 2010, Marc Haber wrote:
>
> > >> You assume that users know that we're willing to take bug
> > >> reports.
>
> > > If you can
On Sun, Jul 25, 2010 at 05:06:14AM -0700, Don Armstrong wrote:
> On Sun, 25 Jul 2010, Marc Haber wrote:
> > You assume that users know that we're willing to take bug reports.
>
> If you can come up with a good way to inform users of that without
> annoying users who already know that, by all means
On Sun, Jul 25, 2010 at 11:03:08AM -0700, Russ Allbery wrote:
> Don Armstrong writes:
> > On Sun, 25 Jul 2010, Marc Haber wrote:
> >> You assume that users know that we're willing to take bug reports.
> > If you can come up with a good way to inform users of that without
> > annoying users who a
Don Armstrong writes:
> On Sun, 25 Jul 2010, Marc Haber wrote:
>> You assume that users know that we're willing to take bug reports.
> If you can come up with a good way to inform users of that without
> annoying users who already know that, by all means do so. Otherwise,
> while I grant your po
Using libproxy could help here.
(Sorry for top post android)
Bastien
Le 25 juil. 2010 14:11, "Don Armstrong" a écrit :
On Sun, 25 Jul 2010, Marc Haber wrote:
> From where does reportbug obtain that information? How does it cope
> with corporate installations...
Let's not make perfect the enem
clone 590214 -1
reassign -1 debbugs
retitle -1 create a web-based submission for use with reportbug and possibly
everything
severity -1 wishlist
block -1 by 590214
thanks
On Sun, 25 Jul 2010, Stefano Zacchiroli wrote:
> That's why I've reported #590214. Would you like a similar
> (actually, block
On Sun, 25 Jul 2010 13:19:15 +0200, "Hans-J. Ullrich"
wrote:
>Well, although I for myself like reportbug, IMO for new and unexperienced
>users it is too difficult. I am helping often unexperienced users with debian,
>and get a lot of feedback. As a better way for those users I think, the kind
>
On Sun, 25 Jul 2010 05:06:14 -0700, Don Armstrong
wrote:
>Otherwise,
>while I grant your point, I don't see what I can or should do about
>it.
If I had a better idea, I would have written it down in the first
article.
Greetings
Marc
--
-- !! No courtesy copie
Hi,
On Sun, Jul 25, 2010 at 14:20, Stefano Zacchiroli wrote:
> On Sun, Jul 25, 2010 at 05:10:37AM -0700, Don Armstrong wrote:
>> On Sun, 25 Jul 2010, Marc Haber wrote:
>> > From where does reportbug obtain that information? How does it cope
>> > with corporate installations where the only means o
On Sun, Jul 25, 2010 at 05:10:37AM -0700, Don Armstrong wrote:
> On Sun, 25 Jul 2010, Marc Haber wrote:
> > From where does reportbug obtain that information? How does it cope
> > with corporate installations where the only means of submitting mail
> > from a regular workstation is Notes or MAPI?
>
On Sun, 25 Jul 2010, Marc Haber wrote:
> From where does reportbug obtain that information? How does it cope
> with corporate installations where the only means of submitting mail
> from a regular workstation is Notes or MAPI?
Let's not make perfect the enemy of the good; there are all kinds of
se
On Sun, 25 Jul 2010, Marc Haber wrote:
> On Thu, 22 Jul 2010 10:29:20 -0700, Don Armstrong wrote:
> >What would probably be useful is if people like your friend who
> >didn't know about reportbug first were asked what steps they'd take
> >(or actually did take) to try to report bugs in the first p
Hi all!
Well, although I for myself like reportbug, IMO for new and unexperienced
users it is too difficult. I am helping often unexperienced users with debian,
and get a lot of feedback. As a better way for those users I think, the kind
of webinterface, which is kde using is the better and fr
On Sat, 24 Jul 2010 18:03:04 -0500, Ron Johnson
wrote:
>On 07/24/2010 02:06 PM, Holger Levsen wrote:
>> And then there is the (nowadays perceived) problem that reportbug needs a
>> working MTA setup or at least outgoing traffic on port 25/587. Both ports are
>> blocked on almost all my machines, s
On Fri, 23 Jul 2010 10:26:47 +1000, Brian May
wrote:
>(curiously port 587 is blocked on some networks at work - might see if
>I can get that changed)
A lot of companies don't want their employees to send out mail without
going through their corporate mail servers for policy reasons. Some of
these
On Thu, 22 Jul 2010 16:55:03 -0700, Don Armstrong
wrote:
>All reportbug requires is that you can connect to bugs.debian.org:587.
>You don't need anything else to be working at all.
For a lot of bigger installation, even this is expected too much.
You'll get that connection via a SoHo NAT router,
On Thu, 22 Jul 2010 10:29:20 -0700, Don Armstrong
wrote:
>Perhaps not, but it's literally the very first thing listed on
>
>http://www.debian.org/Bugs/Reporting
>
>which is linked from http://www.debian.org and the first result for
>reporting bugs in debian, and the second for debian bug.
>
>What
On Sun, 25 Jul 2010 10:59:34 +0200
Sandro Tosi wrote:
> > SMTP send failure: (550, 'No valid sender found in the From:,
> > Sender: and Reply-to: headers'). Do you want to retry (or else save
> > the report and exit)??
>
> it seems highly unlikely, given the GTK+ UI it's just a graphical
> layer
Hi all,
On Sun, Jul 25, 2010 at 10:53, Neil Williams wrote:
> On Sun, 25 Jul 2010 01:30:06 +0100
> Ben Hutchings wrote:
>
>> reportbug does have a GUI (Gtk-based) and a desktop file, but the GUI
>> requires python-gtk2 and python-vte which the reportbug package only
>> suggests. Maybe the GUI c
On Sun, 25 Jul 2010 01:30:06 +0100
Ben Hutchings wrote:
> reportbug does have a GUI (Gtk-based) and a desktop file, but the GUI
> requires python-gtk2 and python-vte which the reportbug package only
> suggests. Maybe the GUI code and desktop file should be moved to a new
> package, reportbug-gtk
Julien Cristau wrote:
> On Sat, Jul 24, 2010 at 23:50:36 +0100, Ben Hutchings wrote:
>
> > On Sat, 2010-07-24 at 15:06 -0400, Holger Levsen wrote:
> > [...]
> > > and b.) IMHO reportbug-ng should be installed by the default
> > > desktop task.
> >
> > Yes, if it supports bug scripts properly now
On 07/24/2010 02:06 PM, Holger Levsen wrote:
[snip]
And then there is the (nowadays perceived) problem that reportbug needs a
working MTA setup or at least outgoing traffic on port 25/587. Both ports are
blocked on almost all my machines, so I still have not much bothered with
reportbug. (I'd us
On Sat, Jul 24, 2010 at 23:50:36 +0100, Ben Hutchings wrote:
> On Sat, 2010-07-24 at 15:06 -0400, Holger Levsen wrote:
> [...]
> > and b.) IMHO reportbug-ng should be installed by the default
> > desktop task.
>
> Yes, if it supports bug scripts properly now.
>
It doesn't. I'm still tempted to
On Sat, 2010-07-24 at 15:06 -0400, Holger Levsen wrote:
[...]
> And then there is the (nowadays perceived) problem that reportbug needs a
> working MTA setup or at least outgoing traffic on port 25/587. Both ports are
> blocked on almost all my machines, so I still have not much bothered with
>
Hi,
On Donnerstag, 22. Juli 2010, Don Armstrong wrote:
> On Thu, 22 Jul 2010, Stefano Zacchiroli wrote:
> > So, point 2: are we *advertising* reportbug enough to our users?
>
> Perhaps not, but it's literally the very first thing listed on
>
> http://www.debian.org/Bugs/Reporting
>
> which is link
On Fri, Jul 23, 2010 at 09:23:12AM +0300, Andrei Popescu wrote:
> On Vi, 23 iul 10, 02:51:36, brian m. carlson wrote:
> > On Fri, Jul 23, 2010 at 10:26:47AM +1000, Brian May wrote:
> > > On 23 July 2010 10:03, brian m. carlson
> > > wrote:
> > > > You can use "smtphost reportbug.debian.org" in th
On Fri, Jul 23, 2010 at 1:55 AM, Don Armstrong wrote:
> On Fri, 23 Jul 2010, Brian May wrote:
>> On 23 July 2010 00:05, Stefano Zacchiroli wrote:
>> > 1) I've been teaching him how to use reportbug [...]
>>
>> Recently I have found reportbug and other bts tools rather annoying
>> because of their
On Vi, 23 iul 10, 02:51:36, brian m. carlson wrote:
> On Fri, Jul 23, 2010 at 10:26:47AM +1000, Brian May wrote:
> > On 23 July 2010 10:03, brian m. carlson
> > wrote:
> > > You can use "smtphost reportbug.debian.org" in the configuration file.
> > > As for blocking direct outgoing SMTP connectio
On Fri, Jul 23, 2010 at 10:26:47AM +1000, Brian May wrote:
> On 23 July 2010 10:03, brian m. carlson wrote:
> > You can use "smtphost reportbug.debian.org" in the configuration file.
> > As for blocking direct outgoing SMTP connections:
>
> This is news for me. Is there any thoughts on making thi
On Fri, 23 Jul 2010, Brian May wrote:
> On 23 July 2010 10:03, brian m. carlson wrote:
> > You can use "smtphost reportbug.debian.org" in the configuration file.
> > As for blocking direct outgoing SMTP connections:
>
> This is news for me. Is there any thoughts on making this the default?
It is
On 23 July 2010 10:03, brian m. carlson wrote:
> You can use "smtphost reportbug.debian.org" in the configuration file.
> As for blocking direct outgoing SMTP connections:
This is news for me. Is there any thoughts on making this the default?
Based on what you say, it seems to use port 587 by de
On Fri, Jul 23, 2010 at 09:31:46AM +1000, Brian May wrote:
> The days where every Linux computer has to have a working MTA are
> gone, and typically tends to be very painful especially for
> portable/laptop computers which may not have no single way to send
> outgoing mail that is guaranteed to alw
On Fri, 23 Jul 2010, Brian May wrote:
> On 23 July 2010 00:05, Stefano Zacchiroli wrote:
> > 1) I've been teaching him how to use reportbug [...]
>
> Recently I have found reportbug and other bts tools rather annoying
> because of their requirement to to get a working email setup[1] on
> the comp
On 23 July 2010 00:05, Stefano Zacchiroli wrote:
> 1) I've been teaching him how to use reportbug [...]
Recently I have found reportbug and other bts tools rather annoying
because of their requirement to to get a working email setup[1] on the
computer first. It is not uncommon for me to send a bu
Ron Johnson writes:
> On 07/22/2010 11:42 AM, Bjørn Mork wrote:
> [snip]
>>
>> But this is not a problem you can solve. You cannot avoid requiring
>> some effort from users wanting to report a bug.
>>
>
> For some value of "some effort".
>
> MS Windows has a bug-reporting pop-up window that with
On Thu, 22 Jul 2010, Stefano Zacchiroli wrote:
> So, point 2: are we *advertising* reportbug enough to our users?
Perhaps not, but it's literally the very first thing listed on
http://www.debian.org/Bugs/Reporting
which is linked from http://www.debian.org and the first result for
reporting bugs
On 07/22/2010 11:42 AM, Bjørn Mork wrote:
[snip]
But this is not a problem you can solve. You cannot avoid requiring
some effort from users wanting to report a bug.
For some value of "some effort".
MS Windows has a bug-reporting pop-up window that with the click of
a button sends traceback
On Thu, Jul 22, 2010 at 6:11 PM, Norbert Preining wrote:
> On Do, 22 Jul 2010, Bjørn Mork wrote:
>> If you are still unable to find and use reportbug, then I doubt that you
>> are able to identify a bug and much less provide the information
>> required to actually fix it.
>
> Agreed upon that. Typ
On Thu, Jul 22, 2010 at 5:35 PM, Andreas Tille wrote:
> On Thu, Jul 22, 2010 at 04:05:17PM +0200, Stefano Zacchiroli wrote:
>> So, point 2: are we *advertising* reportbug enough to our users?
>> In particular, I'm thinking about advertising in "push mode" rather
>> then in "pull mode".
>
Stefano Zacchiroli writes:
> On Thu, Jul 22, 2010 at 06:00:44PM +0200, Bjørn Mork wrote:
>> > No, we obviosely do not. When staffing bothes in the past I regularly
>> > asked people to report their problem and they had no idea how to do
>> > (because they did not know reportbug) even if long term
On Thu, Jul 22, 2010 at 06:00:44PM +0200, Bjørn Mork wrote:
> > No, we obviosely do not. When staffing bothes in the past I regularly
> > asked people to report their problem and they had no idea how to do
> > (because they did not know reportbug) even if long term Debian users.
> I believe it's
Le jeudi 22 juillet 2010 à 17:11 +0200, Bastien ROUCARIES a écrit :
> Automated backtrace ala unbuntu will really ease the debian maintener job.
Since you don’t seem to be aware of it: full support for ddebs is mostly
waiting for a patch to dak.
Cheers,
--
.''`.
: :' : “Fuck you sir, don’t
On Do, 22 Jul 2010, Bjørn Mork wrote:
> If you are still unable to find and use reportbug, then I doubt that you
> are able to identify a bug and much less provide the information
> required to actually fix it.
Agreed upon that. Typical example are Ubuntu bugs. I am subscribed to
the bug reports
Andreas Tille writes:
> On Thu, Jul 22, 2010 at 04:05:17PM +0200, Stefano Zacchiroli wrote:
>>So, point 2: are we *advertising* reportbug enough to our users?
>>In particular, I'm thinking about advertising in "push mode" rather
>>then in "pull mode".
>
> No, we obviosely do not. When
On Thu, Jul 22, 2010 at 04:05:17PM +0200, Stefano Zacchiroli wrote:
>So, point 2: are we *advertising* reportbug enough to our users?
>In particular, I'm thinking about advertising in "push mode" rather
>then in "pull mode".
No, we obviosely do not. When staffing bothes in the past I
On Thu, Jul 22, 2010 at 4:28 PM, Ian Jackson
wrote:
> Stefano Zacchiroli writes ("teaching users how to submit good bug reports"):
>> So, point 2: are we *advertising* reportbug enough to our users?
>> In particular, I'm thinking about advertising in "push mode" rather
>> then in "pull mo
Stefano Zacchiroli writes ("teaching users how to submit good bug reports"):
>So, point 2: are we *advertising* reportbug enough to our users?
>In particular, I'm thinking about advertising in "push mode" rather
>then in "pull mode".
This approach, trying to make it easier to report bu
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