A few examples:
(i) User selects a value from a help desk ticket summary from a drop down box.
The clientside workflow then makes a call back to the server (with the id of
the summary, I guess) and populates various fields (selects a value in a drop
down box named category and puts the name of
There is a need for clientside workflow actions, as AR System provides. I'm not
suggesting it should be complex, and a lot of the ARS stuff is just "a hack on
a hack" (such as "events"), but basic event drive support to update fields -
i.e. user selects something drop down box, presses 'search'
That's a good start, it wouldn't take very long at all to output ARS forms
(complete with tabs, etc.) as facelets xhtml files.
Does jBPM have a lot of client side workflow? Is there a set of
examples/definitive list of actions? I am still suffering from an overload of
marketing material ... :)
The applet UI is really old! Remedy Web, if I recall? Remedy have tried to
build a good web client a number of times, but seem to always fail (largely
because they are trying to do what a web browser doesn't do).
ITIL is supposed to be a standard, but in reality, is just a set of guidelines.
I
Hi,
I was simply asking the question, and I don't think *you* should have to do it.
The reason I ask is because one of the main uses for the AR System is to run a
host of ITSM applications. There are many companies that would love to move
away from such a system onto a proper J2EE based archite
Hello,
Is there currently any work ongoing to port Remedy AR System "applications"
(i.e simple form and workflow definitions) to the jBPM platform?
Thanks,
John
Java System Solutions : http://www.javasystemsolutions.com
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