Re: adviCe on network security report

2006-11-03 Thread Sean Donelan
On Thu, 2 Nov 2006, Robert Boyle wrote: someone who can help. I wish abuse was used as intended instead of my every idiot programmer and script writer for their own helpful stuff we never asked for nor does it help us at all nor does it help the users. Unfortunately that is a problem with

Re: adviCe on network security report

2006-11-02 Thread J. Oquendo
Sean Donelan wrote: Hint, hint, hint. When the abuse and security folks at ISPs give suggestions on how to best work with them, its sometimes a good idea to listen. What happens when the security folks are absent? This seems to be somewhat of the case concerning contacting [EMAIL

Re: adviCe on network security report

2006-11-02 Thread Gadi Evron
On Thu, 2 Nov 2006, J. Oquendo wrote: ISP security and abuse teams already receive reports from almost every group in existence. After they process the high priority work, e.g. court orders from countries around the world, reports from customers, etc; figuring out how to make the

Re: adviCe on network security report

2006-11-02 Thread Simon Waters
On Thursday 02 Nov 2006 14:54, you wrote: I'm thinking for every answered message sent to abuse (non autoresponder), one will likely see more than 7-10 failures. It is a self fulfilling issue. Those abuse desks who deal with the issues you rarely end up writing to, those who don't, you

Re: adviCe on network security report

2006-11-02 Thread Dave Rand
[In the message entitled Re: adviCe on network security report on Nov 2, 8:54, J. Oquendo writes:] Out of curiousity (and I doubt many will respond publicly to this) how many people have had success versus failure when dealing with abuse issues. I'm thinking for every answered message sent

Re: adviCe on network security report

2006-11-02 Thread Sean Donelan
On Thu, 2 Nov 2006, Dave Rand wrote: I did a study on this a few years ago. I sent out about 20,000 abuse reports, all by hand, to various network around the world. They all came from this email address, and were clearly identified as non-robotic, personal messages. There were many bounces.

Re: adviCe on network security report

2006-11-02 Thread Dave Rand
[In the message entitled Re: adviCe on network security report on Nov 2, 16:39, Sean Donelan writes:] On Thu, 2 Nov 2006, Dave Rand wrote: I did a study on this a few years ago. I sent out about 20,000 abuse reports, all by hand, to various network around the world. They all came

Re: adviCe on network security report

2006-11-02 Thread Robert Boyle
At 05:09 PM 11/2/2006, [EMAIL PROTECTED] (Dave Rand) wrote: Over the last few years, I have worked with many ISPs. The majority of the problems had little to do with the format/style/volume of abuse complaints, and a lot to do with empowering the abuse desks to take action. you suck was not