Check out Autotask. They have a Go version for 3 or less and then Pro.
I have not played with the latest version of TrackIT, but its not geared for
multiple customers sites with different needs. Designed for single
organization, multiple sites, etc... You can hack it, but its probably not
wh
I sent this back in April, and we're still looking.
I am now looking for hosted helpdesk solutions as well, currently trying out
Salesforce. What we need is to be able to utilize multiple SLA's for multiple
clients and get away from software that's geared more towards internal usage.
Most of
On Thu, Jun 17, 2010 at 07:31, Ben Scott wrote:
> On Thu, Jun 17, 2010 at 9:45 AM, Daniel Rodriguez wrote:
>> There is a Java based Excel Application. It is actually part of Open Office.
>> This will allow the users to open, view, and edit the Excel Spreadsheet, but
>> when the user 'saves' the s