Re: [otrs] ACL w/ ArticleType

Hi Roy, actually ACL should be called (and is called in the code) TicketACL, so there is no function down to articles unfortunately, not to config items, changes, workorders, faq items, etc. This might change in a future version. On 30.11.2011, at 07:28, Roy Kaldung wrote: > Is it possible to

[otrs] Value too long error

Hi guys, I have this system that it's sending error messages to a specific queue in my Otrs installation. Sometimes the email subject is too long (more than 255 characters) and I'm getting an error on the Otrs db side since the "title" column in the ticket table is a 255 varchar. Since I cannot sho

Re: [otrs] Invalid S/MIME signatures

anyone? -- MAX-PLANCK-INSTITUT fuer Radioastronomie Jan Behrend - Rechenzentrum Auf dem Huegel 69, D-53121 Bonn Tel: +49 (228) 525 359, Fax: +49 (228) 525 229 jbehr...@mpifr-bonn.mpg.de http://www.mpifr-bonn.mpg.de

[otrs] ACL w/ ArticleType

Hi Is it possible to use ArticleType in an ACL? I'd like to prevent note-external for specific user. tia, Roy -- Roy Kaldung - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs T