> Is it possible to create a ticket from SMS?
>
>
>
> e.g. Someone SMS to a particular number and then a ticket should be
> created
> based on that. Replied to customer on mail/sms.
>
> Tracking can be from OTRS.
Hi,
creating a ticket by a received sms is not a big task. You can use e.g.
SMS Tool
Is it possible to create a ticket from SMS?
e.g. Someone SMS to a particular number and then a ticket should be created
based on that. Replied to customer on mail/sms.
Tracking can be from OTRS.
-
OTRS mailing list: ot
