A-ha! That's a reasonable theory... I've got a signature on my account; my
other users... not so much. ;)
FWIW, I also have the problem occur on IE6.
As you suggested, I removed my signature from my Preferences, and the problem
went away. Now, how does this help us solve the problem? If it w
I too am seeing this problem.
it only happens when:
1. the WYSIWYG editor is being used
2. IE7 is the browser
3. The user has a signature (i.e. RT automatically inserts text)
Im wondering if it has to do with the signature column being TEXT vs. VARCHAR
or something along those lines..
---
Kenneth Marshall wrote, On 3/11/09 2:27 PM:
> On Wed, Mar 11, 2009 at 02:02:15PM -0400, Bill Cole wrote:
>> > Derek Cunningham wrote, On 3/10/09 10:54 AM:
>>> > > Hi
>>> > > If I have gone about posting my question the wrong way please let me
>>> > > know.
>>> > > Should I add my RT_SiteConfig.pm
On Wed, Mar 11, 2009 at 02:02:15PM -0400, Bill Cole wrote:
> Derek Cunningham wrote, On 3/10/09 10:54 AM:
> > Hi
> > If I have gone about posting my question the wrong way please let me know.
> > Should I add my RT_SiteConfig.pm file in addition to these logs? The
> > autoreply goes out right away,
> Thanks. I DID get my contributions to the wiki. However, they look like
> CRAP! I used cut & Paste and the document text is all over the place. no
> line delimiters at all. I want people to be able to read what I
> contributed, not go blind (ha!). I'm up for any help in making the stuff
>
Derek Cunningham wrote, On 3/10/09 10:54 AM:
> Hi
> If I have gone about posting my question the wrong way please let me know.
> Should I add my RT_SiteConfig.pm file in addition to these logs? The
> autoreply goes out right away, but I'm getting a lengthy delay on only the
> admincc messages, and
Cassandra,
Thanks. I DID get my contributions to the wiki. However, they look like
CRAP! I used cut & Paste and the document text is all over the place. no
line delimiters at all. I want people to be able to read what I
contributed, not go blind (ha!). I'm up for any help in making the
On Wed, Mar 11, 2009 at 13:40, Matt Hoover wrote:
> This may be a simple fix, but can I setup RT not to globally "squelch" the
> user when checking their box on the reply. I only want it to not send to
> those individuals for that transaction only... Thanks!
To the best of my knowledge, no. If y
This may be a simple fix, but can I setup RT not to globally "squelch" the
user when checking their box on the reply. I only want it to not send to
those individuals for that transaction only... Thanks!
Matt
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Hello,
Can anyone give me some syntax for the Custom Field Include Page.
My understanding is that we can have a page loaded that users can select
options from, is that right.
Thanks
Our ethos: protecting the future of your business
This is an e-mail from Ethos Information Solutions Limited an
Hi folks,
I'm trying to find a plugin (or a method) for RT which will help me
report on my staff activity. At the moment I am searching for a
username and sorting by LastUpdated, but this only shows me the
tickets that this user updated last. If they work on tickets that get
updated by s
Hi,
When I add saved search with "RT system's saved searches" privacy as a
superuser to default RT at a glance layout I can not see it there.
Moreover if I try to modify the search options on
"/Prefs/Search.html?name=RT%3A%3AAttribute-58" page I receive empty
page with footer only. There are no e
On Mar 10, 2009, at 4:04 PM 3/10/09, Rob Munsch wrote:
As you can see from some of the update history, my method for adding
things to the wiki was to look up the
http://wiki.bestpractical.com/view/KwikiFormattingRules listed at the
bottom, then made my edits, saved, looked askance at my formatti
Hello.
I have a Fedora 7, Apache 2 and MySQL and RT3-3.6.3.
I installed RT via yum and followed
http://wiki.bestpractical.com/view/FedoraCore7InstallGuide. Then I
configured /etc/rt3/RT_SiteConfig.pm.
When I try http:///rt3 and the browser shows my login page
and I can't do the first login with
Steven McDonald wrote:
>Do you have some idea when this addition to ExternalAuth might be
> available? If you have an Alpha or Beta module we could test it against
> our LDAP on a development instance of RT
>
>Steve
Fraid not.. I'm very busy at work and home at the moment and haven't got
Mike Peachey wrote:
> Steven McDonald wrote:
>
>> Mike Peachey wrote:
>>
>>> Steven McDonald wrote:
>>>
>> Hi Mike
>>
>>Thanks that would be useful to us. We also discovered the module
>> AutoCreateAndCanonicalizeUserInfo which looks like it was created to
>> solve this problem a
Steven McDonald wrote:
> Mike Peachey wrote:
>> Steven McDonald wrote:
> Hi Mike
>
>Thanks that would be useful to us. We also discovered the module
> AutoCreateAndCanonicalizeUserInfo which looks like it was created to
> solve this problem against an Active Directory. We are looking to see if
Mike Peachey wrote:
> Steven McDonald wrote:
>
>> Hi
>>
>> We are currently running an instance of RT 3.8.1. It has been setup
>> to use LDAP for its authentications. For the most part people are
>> instructed to use the web interface to submit tickets. However some
>> people would prefer
Steven McDonald wrote:
> Hi
>
> We are currently running an instance of RT 3.8.1. It has been setup
> to use LDAP for its authentications. For the most part people are
> instructed to use the web interface to submit tickets. However some
> people would prefer to use email, in addition to th
Hi,
What is the proper way to implement __CurrentUserEmail__ to see
tickets I requested on RT at a glance in 3.8.2?
--
Artem Naluzhnyy
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Aaron Guise wrote:
>
> If you are the requestor then RT by default will not notify you as you
> completed the change. However if another user was the requestor then an
> email would be sent out. The way I tested this was to email from an
> external account, take ownership of the ticket and up
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