I think the issue is a matter of understanding. From reading his messages I
get the impression that someone has, in the UI, changed the Name of the
custom field.
I donĀ¹t know where this information could be kept, although I am seeing a
History link for Users which logs password changes and
The following lines instead of lines 272-273 will probably fix issue.
my ( $Address, $Name ) =
RT::Interface::Email::ParseAddressFromHeader($email);
This is old overlay for LDAP integration these days with RT 3.8 you
probably should use RT-Extension-ExternalAuth.
On Tue, Sep 1, 2009
Drew,
You are correct. I am not (at this time) interested in the change of the
value of a custom field within a ticket.It is the name of the field, as
changed from the configuration menu of the UI, that I am interested in
tracking.And, as you point out, there are history links for
Hi all,
The ability to sort search results by custom fields is great.
However, in this case, we have a numeric custom field, and the default
Ascending sorts '10' before '2'. Any hint on how to specify numerical
instead of alphabetical sort order?
/Lars
However, in this case, we have a numeric custom field, and the default
Ascending sorts '10' before '2'. Any hint on how to specify numerical
instead of alphabetical sort order?
Pack the single digits with a leading zero.
___
I've been getting this error too, but it occurs when I click Update
Ticket after composing a comment or reply for a ticket. What's
especially annoying is when I click Back, my comment/reply is no longer
in the WYSIWYG editor. But if I retype the message and click Update
Ticket again it goes
I am installing RT 3.8.4 on RHE Linux 5. I have added many extensions OK,
but when I try to install Asset Tracker 1.2.4b1, the make install fails
after
populating AssetTracker database schema with the
error:
==
Now populating AssetTracker database schema.
Creating database
Dear all,
I'm trying to figure out an odd issue with RT. We recently upgraded to 3.8.4,
and since then, the messages with any type of attachments (e.g. Excel, Word,
PNG...) are no longer parsed properly. I could attach a PNG image to the ticket
via Web GUI but not through email
To List,
In installing 3.8.4, I got the following warnings:
configure: WARNING: you should use --build, --host, --target
configure: WARNING: invalid host type:
Seeing as this is MY first install, can anyone enlighten me on the
importance of these warnings AND how to correct the problem?
Any clues?
Yes, search and read the list archives for broken attachments.
Seems you may have missed a step in the upgrade process,
though one cannot be certain without knowing what you upgraded from.
--
Cambridge Energy Alliance: Save money. Save the planet.
Hi all,
I am having a strange issue with a script, I was wondering if those who are
a bit more proficient than myself can give me a couple of pointers.
The issue is that sometimes, quite regularly actually, it is printing a date
that is 1 month behind the current date. this has me very
On Tue, Sep 01, 2009 at 11:29:36AM -0700, William Graboyes wrote:
Hi all,
I am having a strange issue with a script, I was wondering if those who
are a bit more
proficient than myself can give me a couple of pointers.
The issue is that sometimes, quite regularly actually, it
Hi Kevin,
Thanks for the Quick response. Is there any good documentation anywhere on
the RT:Date functions? A quick search of the wiki resulted in nothing more
or less, so for the time being, I believe the solution should be something
along the lines of:
my $CF_Obj =
We recently implemented SSL via our F5 load balancer. Since the F5 is
handling the SSL encryption and decryption I assumed no changes would be
required for RT/Apache. Everything except actions performed from the RT at
a glance tool bar work as expected. I've tested changing the Web.pm (as
On Tue, Sep 01, 2009 at 11:48:53AM -0700, William Graboyes wrote:
Hi Kevin,
Thanks for the Quick response. Is there any good documentation anywhere on
the RT:Date
functions? A quick search of the wiki resulted in nothing more or less, so
for the time being,
I believe the
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