When editing the search, click Advanced, and add
,'__CustomField.{Org}__'
to the end of the Format
Then save the search with a new name, and use it instead of the original in the
RT at a Glance
-Original Message-
From: rt-users-boun...@lists.bestpractical.com
[mailto:rt-users-boun...
I'm still getting these errors when trying to attach large files (around
4MB) to tickets:
[Mon May 20 13:52:12 2013] [warning]: RT::Handle=HASH(0xb62468c8)
couldn't execute the query 'INSERT INTO Attachments (Subject,
ContentType, Filename, Headers, MessageId, Creator, Parent, Created,
ContentEnc
On 05/19/2013 06:56 PM, John Kelsh wrote:
> Hi Landon,
>
> HasMember & MemberOf should create a Parent/Child relationship shouldn't
> it?
Yes, those are the internal names, for better or worse. I don't know
about the internals of RT::Client::REST, but RT's REST interface will
accept Parent/Child
On 05/20/2013 06:54 AM, Cena, Stephen (ext. 300) wrote:
> I'm still getting these errors when trying to attach large files (around
> 4MB) to tickets:
Did you look at the max_attachment_size parameter to mysql?
I suspect you're running into that.
--
RT Training in Seattle, June 19-20: http://be
>>> Frustratingly, I still can't reproduce the error locally on a handful of
>>> long-lived RT instances all of which have been upgraded through 4.0.12.
Hi Thomas,
Thank you for spending the time looking into this. Seeing as how my last step
of laying down a new install base corrected the matte
Some additional information as I'm getting big blobs of text with markup in
several fields on emails and forms that are submitted to my RT-4.0.10:
> 2013-05-20 21:37:32 The RT System itself - FQDN you've completed this
> form! align="center"> added
I'm stuck on not being sure about the most
On 05/20/2013 02:53 PM, Lundberg, Emory wrote:
> Some additional information as I'm getting big blobs of text with
> markup in several fields on emails and forms that are submitted to my
> RT-4.0.10:
>
>> 2013-05-20 21:37:32 The RT System itself - FQDN you've completed
>> this form!> align="center
Hi Aaron,
I have the same problem with you. Do you have any idea about it?
I've looked into custom field config file and scrip, but it didn't work.
Does any one in this forum have any good suggestions on this, please kindly
share with us, thanks a lot.
Br
Vodar
--
View this message in
Hi Jim,
How could you put a debug statement on the script?
-Original Message-
From: Jim Brandt [mailto:jbra...@bestpractical.com]
Sent: Friday, May 17, 2013 8:47 PM
To: Thomas Lau
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Flaws on RT::Extension::RepeatTicket search
Currently, I'm using RT version 3.8.10 (yes, I know it is old; we're not ready
to upgrade to the 4 series yet with the customizations we've done to rt3...)
and have installed version 1.03 of RT::Extension::MobileUI and version 0.09 of
RT::Authen::ExternalAuth in use. The configuration we're usin
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