Hi folks,
I have a scrip that runs onCustomFieldChange, and it creates another
ticket using data from other custom fields.
eg
Payment amount - value
Payment currency - select
Payment destination - select
Payment type - select
A scrip triggers on change of Payment type, but when the new tick
What is the "best practice" way to give non-superusers access to
create groups and queues, and then manage the groups and queues they
create, but not groups and queues that were created by other users?
--
Tim Gustafson
t...@ucsc.edu
831-459-5354
Baskin Engineering, Room 313A
Hello!
we will upgrade soon our RT from 3.8.7 to 4.2.9, and
I would like to initially set the preference
for Theme on System default (in our case now rudder)
I found that the Preferences are stored in the DB in the table
Attributes with the Name Pref-RT::System-1, but is there a way
to override
Hello all,
where can I find and modify the text of the outgoing email when I close
a whole Incident?
Best regards,
Tamas Szep
GovCERT-Hungary
Hi Alex,
sounds good to me, waiting to see your changes
Torsten
Von: Alex Peters [mailto:a...@peters.net]
Gesendet: Mittwoch, 3. Dezember 2014 08:39
An: Brumm, Torsten / Kuehne + Nagel / Ham GI-ID
Cc: rt-users@lists.bestpractical.com
Betreff: Re: [rt-users] quick-set Starts date
This is a great
I think I might be missing something crucial in what you are saying/asking.
Linking to the main module within a distribution is a very common practice,
because that module is likely to have the most relevant documentation for
that distribution.
The distribution is clearly linked to on the page of
Am 03.12.2014 um 10:40 schrieb Jo Rhett:
> As I just said, asking the user to edit the URL in their browser window
> to be able to find the extension to download doesn’t make a lot of
> sense. The links in the directory should be fixed.
Why do you want to download the extension?
You can install th
As I said below, in the Extensions directory the links are broken. For example,
Homepage link takes you to:
http://search.cpan.org/dist/RT-Extension-MandatorySubject/lib/RT/Extension/MandatorySubject.pm
If you’re a bit tired and under-caffeniated, or just plain new to RT, it may
not be